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E-commerce

The latest in E-commerce

Researchers use online opt-in surveys all the time. Should they?Researchers use online opt-in surveys all the time. Should they?
Technology

Survey sites recruit respondents with the promise of a reward, which may lead to bogus answers. That doesn’t mean the data is unusable.

By A.W. Ohlheiser
How TikTok profits off dangerous health trends
Technology

Castor oil won’t dissolve cysts and tumors. Some creators on TikTok Shop are earning commissions by suggesting otherwise.

By A.W. Ohlheiser
TikTok’s shopping push left my For You page in shamblesTikTok’s shopping push left my For You page in shambles
Technology

The new Shop feature appears to be transforming the entire app experience.

By A.W. Ohlheiser
Inside the battle for the future of AmazonInside the battle for the future of Amazon
Technology

After the largest corporate layoffs in its history, the tech giant is at a crossroads.

By Jason Del Rey
The psychological traps of online shopping, explainedThe psychological traps of online shopping, explained
Money

Few things are actually scarce on the internet — but marketers don’t want you to know that.

By Emily Stewart
Amazon employees will be in layoff limbo into 2023Amazon employees will be in layoff limbo into 2023
Technology

After 48 hours of chaos and silence from top company leaders, many employees still don’t know if they’ll have jobs next year.

By Jason Del Rey
Basically everything on Amazon has become an ad
Technology

Inside the under-the-radar business that makes more money than Amazon Prime.

By Jason Del Rey
Some Amazon Prime customers say they don’t have two-day shipping anymoreSome Amazon Prime customers say they don’t have two-day shipping anymore
Technology

A former Amazon employee found that, in large areas of Washington state, Prime deliveries can take four to five business days.

By Jason Del Rey
Apple broke Facebook’s ad machine. Who’s going to fix it?Apple broke Facebook’s ad machine. Who’s going to fix it?
Technology

A $250 billion question.

By Peter Kafka
No, the supply chain mess is not a war on ChristmasNo, the supply chain mess is not a war on Christmas
Technology

Despite what conservatives say, Joe Biden is not trying to ruin the holiday shopping season.

By Rebecca Heilweil
Why Etsy dropped $1.6 billion on DepopWhy Etsy dropped $1.6 billion on Depop
Technology

The site famous for handmade goods is going after Gen Z.

By Rebecca Heilweil
The death of the department store and the American middle class
Technology

The collapse of America’s middle class crushed department stores. Amazon and the pandemic are the final blows.

By Jason Del Rey
Did Amazon lie to Congress? Top antitrust lawmakers want to know.Did Amazon lie to Congress? Top antitrust lawmakers want to know.
Technology

A report on Amazon from the Wall Street Journal appears to contradict statements made under oath by a top company lawyer during a congressional antitrust hearing.

By Jason Del Rey
Nike’s breakup with Amazon is a lose-lose situation for everyone — including youNike’s breakup with Amazon is a lose-lose situation for everyone — including you
Technology

Soon, when you buy Nike stuff on Amazon, it will no longer come directly from Nike.

By Jason Del Rey
Buying Ring surveillance cameras saves Amazon money on stolen packagesBuying Ring surveillance cameras saves Amazon money on stolen packages
Technology

Its social app Neighbors makes Ring more effective on criminals — and customers.

By Rani Molla
Amazon’s one-day shipping Prime offer is an attempt to suck you in for lifeAmazon’s one-day shipping Prime offer is an attempt to suck you in for life
Technology

Amazon is sending a warning shot to competitors.

By Emily Stewart
A giant new investment will make StockX the first billion-dollar sneaker resellerA giant new investment will make StockX the first billion-dollar sneaker reseller
Technology

DST, the venture capital firm founded by Yuri Milner, is expected to lead the deal.

By Jason Del Rey and Theodore Schleifer
The erectile dysfunction pill company Hims will be worth $1 billionThe erectile dysfunction pill company Hims will be worth $1 billion
Technology

Some investors balked at the price tag for the direct-to-consumer men’s health brand.

By Theodore Schleifer
Amazon wants brands to advertise Alexa voice shopping — essentially for freeAmazon wants brands to advertise Alexa voice shopping — essentially for free
Technology

Consumer goods represent Alexa’s best chance at getting voice sales off the ground.

By Rani Molla
Resy is winning newer, cooler restaurants away from OpenTableResy is winning newer, cooler restaurants away from OpenTable
Technology

The upstart is taking share. Can it build from there?

By Sayer Devlin
Brandless wants to create the next great consumer packaged goods brand — but it hasn’t built customer loyalty yetBrandless wants to create the next great consumer packaged goods brand — but it hasn’t built customer loyalty yet
Technology

Third-party data puts its sales and customer retention below its peers.

By Rani Molla
Trump’s latest China threat could crush the $8 billion Amazon competitor Wish. Here’s its plan to fight back.Trump’s latest China threat could crush the $8 billion Amazon competitor Wish. Here’s its plan to fight back.
Technology

The days of Wish building its company on the back of artificially low shipping rates may be over.

By Jason Del Rey
Michael Rubin’s ShopRunner plans to acquire the e-commerce startup SpringMichael Rubin’s ShopRunner plans to acquire the e-commerce startup Spring
Technology

Is an Amazon Prime alternative for the fashion industry on the horizon?

By Jason Del Rey
‘We launched with a pretty mediocre product’ — how two direct-to-consumer startups iterated to success‘We launched with a pretty mediocre product’ — how two direct-to-consumer startups iterated to success
Technology

Customer feedback is very important.

By Rani Molla
Emily Weiss wants Glossier to own the online beauty conversationEmily Weiss wants Glossier to own the online beauty conversation
Technology

“The shopping experience is even more broken and lacking for beauty products than what we initially believed.”

By Johana Bhuiyan
Chobani CEO Hamdi Ulukaya says he would consider going public — but won’t sell to an industry giantChobani CEO Hamdi Ulukaya says he would consider going public — but won’t sell to an industry giant
Technology

But: “When I read about Elon Musk, I think sometimes maybe not.”

By Rani Molla
Stores and Stories: How two successful consumer startups find their customersStores and Stories: How two successful consumer startups find their customers
Technology

The founders of Framebridge and Away share the latest from the digital-native commerce world.

By Peter Kafka
Amazon’s new small-business product ‘feels like a trap,’ says Shopify’s CEOAmazon’s new small-business product ‘feels like a trap,’ says Shopify’s CEO
Technology

Tobi Lütke thinks giving your business data to Amazon might not be a good idea.

By Rani Molla
Amazon is stuffing its search results pages with ads — and they seem to be working
Technology

If it feels like Amazon’s site is increasingly stuffed with ads, that’s because it is.

By Rani Molla
A fifth of professional Amazon merchants sell more than $1 million a year — double the share from last yearA fifth of professional Amazon merchants sell more than $1 million a year — double the share from last year
Technology

Nineteen percent of these merchants grossed more than $1 million in sales, up from 10 percent last year.

By Rani Molla and Jason Del Rey
Why Walmart bought Flipkart — in five chartsWhy Walmart bought Flipkart — in five charts
Technology

There’s a whole bunch of data in Walmart’s corner that supports the risk it’s taking.

By Rani Molla and Jason Del Rey
Walmart has confirmed it is buying a majority stake in India’s Flipkart for $16 billionWalmart has confirmed it is buying a majority stake in India’s Flipkart for $16 billion
Technology

A new chapter begins in its rivalry with Amazon.

By Jason Del Rey
Michael Zeisser has left as Alibaba’s top U.S. dealmakerMichael Zeisser has left as Alibaba’s top U.S. dealmaker
Technology

Zeisser disagreed with Executive Vice Chairman Joe Tsai over investment strategy, sources familiar with the situation said.

By Theodore Schleifer and Kara Swisher
Uber Eats is the fastest-growing meal delivery service in the U.S.Uber Eats is the fastest-growing meal delivery service in the U.S.
Technology

But GrubHub is still by far the biggest food delivery company.

By Rani Molla
E-commerce companies don’t pay local sales taxes. They need to get serious about fixing that.E-commerce companies don’t pay local sales taxes. They need to get serious about fixing that.
Technology

The U.S. has been trying to figure out how to tax out-of-state transactions since before the internet.

By Alex Paladino
HelloFresh is now bigger than Blue Apron in the U.S.HelloFresh is now bigger than Blue Apron in the U.S.
Technology

The Berlin-based company’s acquisition of organic meal-kit startup Green Chef pushed it past the homegrown Blue Apron.

By Rani Molla
HelloFresh’s sales are growing five times faster than Blue Apron’sHelloFresh’s sales are growing five times faster than Blue Apron’s
Technology

It also has way more customers.

By Rani Molla
Amazon is bringing free Whole Foods delivery to Prime members in San Francisco and AtlantaAmazon is bringing free Whole Foods delivery to Prime members in San Francisco and Atlanta
Technology

The delivery partnership is picking up steam.

By Jason Del Rey
Amazon’s Ring buy gives it the same number of acquisitions this year as Apple or GoogleAmazon’s Ring buy gives it the same number of acquisitions this year as Apple or Google
Technology

The online retailer’s acquisitions by the numbers.

By Rani Molla