Big Discount Tire Pros

I had the pleasure of being helped by Brian and Austin and I am sooooo thrilled with them that I had to write a review. Their customer service was above and beyond! When I saw my vehicle at the end, I was overjoyed with the evidence of all their hard work and kindness. This is an upstanding, trustworthy, friendly, professional place of business and I highly reccomend them. This is the kind of place you always wished you'd lived to see but thought died with small town life. I was so impressed!
I live out of town and chose them for their proximity to the train station, but plan on coming back the next time I need tires or my car serviced! Thank you so much to this heartwarmingly wonderful team.
Oh and the prices were great!

Got a very hard to find tire here. At a great price too. Super nice guys here, works fast and does a fantastic job. Support these guys, you won't be disappointed. Five star service! They even follow up with a call to make sure you are doing ok after they install it. Thanks Tire Pros.

Been coming here for decades. Had to make a hard decision today. When I decided to change my mind they understood

Sold crew. Honest and affordable. Been going here for years and they always take care of me. Highly recommend to all.

Excellent customer service and quality work! Will definitely be retuning for any future needs.

I do few reviews because, to me, few are worth it .... This place is .... Specifically, Mike visually walked me thru a code reader showing that not only did I NOT need a catalytic converter, I also didn't need an O2 sensor. I say this because somehow my 2005 Camry with 232k miles, miraculously "cured" itself from the, in-writing diagnosis, at a Corp chain store in Pleasant Hill. I'm not attaching a picture or concisely naming, by choice, to focus on the positive of Mike, Big Discount Tires, Fairfield saved me $1,600 literally

Summary = honest, trustworthy, professional integrity, professional knowledge I could understand .... wish I knew 10 years ago

I started coming here 3 years ago when my Dad had car issues. Since my Dad is in his late 70s I always worry that some business will take advantage of him because of his age. Thankfully Dad used to be a mechanic so he knows when something is wrong with his car. The first couple times he visited the place, I always asked him if they were helpful and fair and he said they were good and trusted them.

I trusted my Dad's judgement so I came here two years ago with the rat issue in 2020, which was quickly resolved. Afterward, I decided to go back to them to get tires last year since the dealership recommended I change them. This year I came back to get my brakes checked since the dealership noted a recommendation for replacement.

I'm usually doubtful with the dealerships since they make the recommendations off to be worse than they are. I went here because I knew either Mike or Brian would tell me what was really needed. So Brian recommended the front brakes be changed and that I was good with the back for another 2 oil changes.

Good to know there's a local trustworthy business to rely on. The guys are honest about what your car needs and make recommendations.

Brian was amazing. Very professional, knowledgable and a pleasure to work with. My mom's beloved classic 1993 Mustang was in great hands. She got tires, a tune up and they found another issue and took care of it. It runs beautifully now. She is so happy.

They always go above and beyond to make sure the experience is positive. Service and parts top notch and very fair pricing.

Great service. Brian is super knowledgeable, and no nonsense. He was able to explain to me exactly what needed to be done and why it needed to be done. I felt confident he knew what he was talking about and that the job was done correctly. We'll definitely be back.