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Review Highlights
“I had a problem with a E61 group head machine and asked if Jim would be willing to take a look and troubleshoot.” in 59 reviews
“Brought my Pasquini Livia espresso machine in for repair that had multiple issues.” in 3 reviews
“I have a Rancilio Silvia espresso machine and it takes a ridiculously fine grind, so I need the burrs to touch.” in 3 reviews
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About the Business
Business owner information
Jim S.
Commercial and Home Espresso machine service and repairs. Coffee brewers,grinder repairs,parts
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68 reviews
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- Rob D.Los Altos, United States03Jun 9, 2024
Jim repaired my 2013 Salvatore automatic in just a couple of days.
I didn't realize it at the time but he had repaired my La Riviera over 20 years ago. Great job at a reasonable price.Helpful 0Thanks 0Love this 0Oh no 0 - David P.San Francisco, United States01Mar 4, 2024
Jim repaired my QM67 within just a couple days. He gave me detailed descriptions of the issues he diagnosed and repaired them in no time. Throughout the process, he was kind, flexible, and clearly very knowledgeable. I highly recommend Jim for anyone who values their espresso machine!
Helpful 1Thanks 1Love this 0Oh no 0 - Huw T.San Francisco, United States02Jun 10, 2023
Jim is a stand-up, down to earth guy who really knows his stuff when it comes down to espresso machines.
I had a problem with a E61 group head machine and asked if Jim would be willing to take a look and troubleshoot. His communication (email, text and phone call) was rapid and clear.
After drop off he quickly diagnosed the problem (a faulty boiler element) and gave me a competitive quote for replacement. He also gave me his honest opinion about the pros / cons of replacing the element given the age of the machine. I really appreciated his straightforward and honest advice. Ultimately, I chose not to repair the machine but would highly recommend EJ Services. I would have no hesitation to take any coffee equipment back to Jim for service and repair work.
Thanks Jim and all the best!Helpful 0Thanks 1Love this 0Oh no 0 - Vidyut L.Redwood City, United States010Mar 10, 2023
Jim came to the rescue again. Our Elektra MCL and Rancilio Sylvia, developed leaks. Jim fixed them in no time and they are as good as new.
Jim is highly recommended and it is always a pleasure to meet Jim.Helpful 0Thanks 1Love this 0Oh no 0 - Paul R.Redwood City, United States0111Sep 18, 2023
Jim has worked on 2 of my machines over many years. Always a great job. And a tremendously knowledgeable guy.
Helpful 0Thanks 1Love this 0Oh no 0 - Mark M.San Francisco, United States06Feb 1, 2023
These guys do great work.
They resuscitated an old Vibiemme machine for me.
Fast and they have great coffee, too.Helpful 0Thanks 0Love this 0Oh no 0 - x v.San Francisco, United States038Aug 18, 2022
I called EJ Services based on perfect Yelp ratings, and I am here to add another one.
I called EJ this morning, and he answered directly. How often does that happen these days? I briefly described my problem, that I have a Gaggia Classic, and that I cannot unscrew it to do a thorough cleaning. "Jim" admitted he has limited experience with the Gaggia, but that the screw I am having trouble removing is notorious for being tricky. He assessed I live in an area where the water is soft and unlikely to cause a mineral build-up problem. He offered to look at my machine and stated right out his fee starts as $75.00. Ultimately he endorsed my decision to perform a "backwash" cleaning of my machine at home, and not to worry too much about the more penetrating cleaning. Jim was not out for a buck, and gave me what seems to me well-reasoned advice, and free of charge.Helpful 0Thanks 0Love this 0Oh no 0 - Ben W.San Francisco, United States512595Dec 21, 2020
I recommend Jim to anyone who has a quality machine and wants it to last a long time and run well. He responded fast and clearly to my text message and then my follow up emails. Price estimate was straight forward and it only took him a couple days to do the work even during the holiday rush.
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 23, 2015
We unpacked our Elekra after five years in storage, and, unsurprisingly, it didn't work. The hubs and I started poking around online for a reputable repairman, and, luckily, we found Jim.
The communication with Jim was via email and fairly informal. We were told to drop off the machine at his place in Palo Alto at the end of the week. Pick-up was the week following. From what I understand, Jim works almost exclusively on commercial machines, but squeezes in, at least, one home machine per week.
At pick-up, the hubs was told what the problem with the machine had been, and, should there be a like problem, how to 'repair'/'reset' the machine ourselves. We did, indeed, need to do just that a few days after having the Elekra back in house. It was no fuss.
Repair cost: 150.00 and very much worth it.Helpful 3Thanks 0Love this 1Oh no 0 - Richard R.Menlo Park, United States56Jun 4, 2022
Jim has repaired my Rancilio Silivia machine 3 times over the last 15 years. Always does a fantastic job and goes above and beyond. I just recently took it in for a leak (which turned out to be a boiler breech). Not only did he repair that boiler, he also replaced the gasket on the group and added a filter to the water line. I got a couple of espressos out of the deal as well as some great stories about his many, many years in the business, riding the wave of espresso popularity.
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