Updates From This Business
Clean your refrigerator condenser coils
Maximize your refrigerators performance and save on… read more
Prevent House Fires
Clothes dryer fires are more common than you might… read more
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
Bosch Built-in oven repair
2 Photos
KitchenAid Built-in Refrigerator Sealed System Repair
5 Photos
LG front load washer that has a no drain error
3 Photos
Highlights from the Business
Certified professionals
Locally owned & operated
Available by appointment
Committed to satisfaction
Budget friendly
Established in 2018
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Terrance diagnosed the problem with all three appliances and spent the morning at our house fixing each one.” in 35 reviews
“Jose was a seasoned pro and he got our dryer issue diagnosed and fixed up and made the experience easy fun.” in 37 reviews
“. Sal called me yesterday afternoon and said he had an opening and would love to come by early, if he could” in 33 reviews
About the Business
Business owner information
Moshe S.
Satisfaction guaranteed! Licensed, certified, and fully experienced technicians Refrigerator - Freezer - Oven - Range - Stove - Washer - Dryer! We service most appliance brands as well as high-end brands such as KitchenAid, Whirlpool, Samsung, Wolf, Subzero, Viking, Whirlpool, GE and more! Call (510) 495-1886 today and let us put our expertise to work for you!
Location & Hours
Serving Lafayette Area
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Amenities and More
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People also searched for
Recommended Reviews
Overall rating
389 reviews
5 stars
4 stars
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1 star
- Josie B.Arcata, United States31Jul 15, 2024
Service was quick and they fixed my dryer! Not a bad price either, especially since the fee for the initial diagnosis goes toward the repair costs.
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Natan F.
Jul 31, 2024
Thank you for your review! We're thrilled to hear that you had a quick and efficient service experience with us. Our team strives to provide quality repairs at reasonable prices, and we're glad you found value in our initial diagnosis fee being applied to the repair cost. If you need any further assistance with your appliances, don't hesitate to reach out!
- Glenview O.San Francisco, United States1641Jun 29, 2024Updated review
This is the second time in 5 years that FixEm has helped us. This time it was or downstairs refrigerator. They did a great job. The ice maker had failed and required a replacement. The technician was able to pick p the part and returned to install it at 8PM the same day. He was done before 8:30 and it appears to be working again. Quoted us a fair price including labor and that was exactly the final cost.
The technician was very knowledgeable about appliances and I learned a lot from him. He also let me know that our Kenmore unit was hard to find parts since Whirlpool no longer makes Kenmore refrigerators.
All in all, I fully recommend FixEm for any appliance repair. They are courteous, knowledgeable and honest. They are an excellent choice when you need a job done.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Moshe S.
Nov 18, 2021
Amazing! thank you for the review!
Oct 7, 2021Previous reviewNathan, FixEm Appliance Repair has fixed two of our refrigerators, including one today. Several years ago when the first refrigerator completely died, I was pretty sure we were going to have to buy a new refrigerator and thrilled that we did not have to go that route. Nathan is refrigerator diagnostician! He and his team are on time and professional. I wholeheartedly recommend FixEm Appliance Repair!
- Feb 3, 2024Updated review
Another service call was needed for our dryer... this time, the dryer was squeaking.
Jose showed up for the repair. He diagnosed the issue and immediately fixed it. I really liked him... he reminded me of an OG repairman, someone who has been around and knowledgeable in his job.. He was friendly and professional.
This is company is fast and efficient in responding to your call and needs. The quality service is top notch. They really care about your ensuring your satisfaction. I recommend this company if they service your area.
**by the way to Zoey M** you shouldn't give this company one star because they don't service your area in Richmond / Point Richmond. I'm sure they have their reasons and you're in their city boundary. That's their right to determine where they will go.**
Helpful 1Thanks 0Love this 0Oh no 1Nov 29, 2023Previous reviewI highly recommend FixEm Appliance Repair. They are prompt in responding back to your inquiry. I needed my ice maker and dryer repaired. Gabriel showed up. He told me that it would be too costly to repair the ice maker. It has been an ongoing issue with Samsung brand. In the future, he recommended not buying a refrigerator with a built-in ice maker inside the fridge. They have too many problems.
Next, my Samsung dryer was not producing heat. Gabriel realized we needed to reset the circuit breaker. He explained to me that the dryer outlet plug has two lines. One of the lines was tripped. The second line was able to produce electricity, but not heat. GOOD TO KNOW in the future... FYI - my husband did trip one of our outlets, but he didn't know he also tripped the dryer... LOL...
I really appreciated the honesty of this company. Thank you for your quick and affordable service. 
David M.Concord, United States010Aug 9, 2024The technician called before arrival and arrived on time. Diagnosed the issue and explained the situation. Answered all our questions satisfactorily. Professional and experienced, polite and cordial. A pleasant experience.
Helpful 0Thanks 0Love this 0Oh no 0- James H.CA, United States04Aug 1, 2024
They responded to an online inquiry within about 48 hours which is pretty good. The tech that came out (Arthur) was not great and basically said oh you got an LG POS it's not worth fixing, id never buy and LG blah blah blah. They quoted $500 to replace a valve so the water dispenser would work.
I found the part online for $50 and put it in myself in about 45 mins.
Maybe him spending 10 minutes to troubleshoot was worth the $95 but definitely wouldn't want to pay $500 for a $50 part.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Moshe S.
Aug 2, 2024
Hi James,
Thank you for taking the time to provide your feedback. We appreciate all customer reviews, as they help us improve our services.
Firstly, I’m glad to hear that your fridge is working after replacing the part our technician, Arthur, identified. This confirms that our diagnosis was accurate.
I’m sorry to hear that you were not completely satisfied with Arthur’s visit. Our intention is always to provide helpful and respectful service. We will address your feedback with Arthur to ensure that our customers always receive the highest level of professionalism.
The estimate provided included the replacement of two valves, both of which were showing signs of failure. We use high-quality, OEM (Original Equipment Manufacturer) parts to ensure long-term reliability, and our pricing reflects the use of these parts as well as standard labor rates, which are in line with market standards. While third-party parts can be less expensive, they may not meet the same quality standards.
Your decision to handle the repair yourself is completely understandable, and I'm glad it worked out for you. Our goal is to provide accurate diagnoses and options, whether you choose to have us perform the repair or do it yourself.
If you have any further concerns or need assistance in the future, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better next time.
Best regards,
Moshe
Fixem Appliance Repair - Lisa G.San Francisco, United States031Jul 31, 2024
I had a problem with my oven not getting hot. I chose FixEm by their great reviews. They did not disappoint. Making an appointment was easy.
ARTHUR came out and evaluated the problem right way. He was very knowledgeable and came back out today and fix the problem. He made it so easy to solve my problem. It made my day. I highly recommend this company. Ask for ARTHUR. He knows his jobHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Natan F.
Jul 31, 2024
Thank you for your wonderful review! We're so glad to hear that Arthur was able to diagnose and fix your oven issue quickly and efficiently. We pride ourselves on providing excellent service and knowledgeable technicians, and it's great to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to helping you again in the future!
Del C.Danville, United States039Jun 5, 2024FixEm was very responsive to our first call. Arthur was our service tech. Very impressive. His knowledge and perseverance to fix our icemaker was impressive. He was very professional and communicated when he would arrive and kept us informed of what he was doing.
I highly recommend FixEm for your appliance repairs - especially Arthur in the East Bay!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Natan F.
Jul 31, 2024
Thank you for your wonderful review! We're thrilled to hear that FixEm was very responsive to your first call and that Arthur impressed you with his knowledge and perseverance in fixing your icemaker. His professionalism and clear communication are qualities we pride ourselves on. Your high recommendation of FixEm and especially Arthur in the East Bay means a lot to us. We look forward to assisting you with any future appliance repairs!
Tod S.Concord, United States052Jul 25, 2024Called to have refrigerator icemaker repaired. Tech found the maker defective and said it would have to be replaced. Parts were ordered and turn around time was a little over a week. Service was very good, communication was good, tech was friendly. Then why only three stars? FixEm I feel was slightly pricy in my opinion (this I found after the fact). Secondly, this icemaker is a very common type used in more than many refrigerators and they had to order it? Checking the same product that they installed I found it offered at lower prices elsewhere. They also charged $25 shipping and handling to order it. Hummmm, let's see get on the phone or the web order the item, item received, set it aside for the install date, tech picks it up and brings it to house. Go figure.
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Natan F.
Jul 29, 2024
Thank you for your feedback. We're glad to hear that you were satisfied with our service, communication, and our technician's friendliness.
Regarding your concerns, we want to clarify a few points. The pricing and process for your repair were explained upfront, and you reviewed and signed an estimate before approving the work. Additionally, you had a week to call us and express any concerns about the pricing or decide to cancel the appointment if you felt the cost was too high.
We use OEM parts to ensure quality and longevity. While it's true that parts can sometimes be found at lower prices elsewhere, our pricing includes the cost of sourcing the correct part, shipping, handling, and ensuring it arrives in a timely manner for your repair. If the part took a week to come in, it means it wasn’t in stock with any of our part suppliers in the area. We work with the three biggest part suppliers of OEM parts and don’t just order from random online websites. Additionally, we provide a warranty on all parts installed by us, so if there are any issues with the repair, we are just a phone call away to address them.
We appreciate your feedback and will review our pricing structure to ensure we continue to provide the best value for our customers. If you have any further concerns or questions, please feel free to reach out to us directly.
Best regards,
Nathan
FixEm Appliance Repair
Caz V.Berkeley, United States5253Jul 11, 2024Bryce repaired out old Sub Zero, nice to know ow it was only a couple hundred rather than a thousand! Good price knowledgeable and quick.
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Natan F.
Jul 31, 2024
Thank you for your review! We're glad Bryce could repair your old Sub Zero quickly and at a reasonable price. Knowing we could save you money is always a pleasure. We appreciate your trust in FixEm Appliance Repair.
Robert Y.Kensington, United States02711Jul 10, 2024The dryer in one of my rental units developed a problem. The drum would not turn properly. I called FixEm and they came promptly to check. A few days later they returned with the part and problem solved. My renter is happy and so am I! I'll call FixEm next time I have an appliance problem.
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Natan F.
Jul 31, 2024
Thank you for your feedback! We're delighted to hear that we could promptly resolve the issue with the dryer in your rental unit. Making sure both you and your renter are happy is our top priority. We appreciate your trust in FixEm Appliance Repair and look forward to helping you with any future appliance problems.
