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Updates From This Business
Viking appliances
We specialize in all Viking appliances, old and new.
Highlights from the Business
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Certified professionals
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Family-owned & operated
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Services Offered
Verified by Business
Review Highlights
“Majeed diagnosed the problem with our dishwasher over the phone and saved us the cost of a service visit.” in 183 reviews
“Called Hi-Tech at 5:25 Friday afternoon And made an appointment to fix my gas dryer for Saturday from 10 to 1.” in 64 reviews
“He also advised me at no cost on a simple fix for a dishwasher that was having trouble cleaning the upper rack.” in 54 reviews
About the Business
Business owner information
![Photo of Alex Z.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Alex Z.
Hi Tech Appliance Repair specializes in repair of most major Appliance Brands. Including specialties in Sub Zero, Decor, True, Miele, Viking, Thermador, Wolf, brands Hi Tech Appliance Repair has been providing our Marin, East Bay clients with outstanding service since 1979!
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Ask the Community
Q:
Do you service Kitchen Aid stand mixers? The motor on mine is super noisy.
A:
Q:
Your phone number appears not to be working. Do you have a new number or has this business changed/closed?
A:
Sorry, we had a problem with Verizon and our phone number. We are open and you can call us at your business number now. Thank you!
Oleksandr Z., Business Manager1 person found this helpful
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Overall rating
382 reviews
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- Satish P.San Rafael, United States01Aug 14, 2024
Extremely pleased with the service I just received from Hi-Tech! My dryer conked out (no heat). Viktor arrived exactly on time, diagnosed the situation promptly, and explained everything to me very clearly. I was expecting that the heating element would need to be replaced. Nope! Viktor determined that it was just a cheap little thermostat - nice to be pleasantly surprised with any household repairs... Viktor fixed everything efficiently, and also cleaned up / vacuumed the dryer area as well. 110% satisfied - if you need a repair, call Hi-Tech up!
Helpful 0Thanks 1Love this 0Oh no 0 - Cathy K.San Francisco, United States479594860Jun 1, 2024
Scheduling was easy and polite. I was sent a confirmation text and email the day before the appointment.
The technicians - Oleg and Sam were on time, courteous, tidy, and knowledgeable. Thankfully they had the needed part and fixed my washer promptly. I'd say the appointment from diagnostics to repair was under 30 minutes.
I highly recommend Hi-Tech Appliance Repair.Helpful 1Thanks 2Love this 1Oh no 0 - Saaid M.Sausalito, United States1484Aug 28, 2024
Viktor was in and out of here in 20 minutes and fixed my dishwasher. He was able to diagnose the issue right away and was very polite and neat. Hi Tech is a great firm and i highly recommend using them.
Helpful 0Thanks 1Love this 0Oh no 0 - Dave K.Oakland, United States169Aug 15, 2024Purchased a Yelp Deal
Hi-Tech is my go-to for all our kitchen appliance repair needs. I've been uniformly impressed with their team from the first time I met Alex. Most recently Viktor came by to repair a Sub-Zero freezer. Super easy to book, great communication leading up to the visit, and great work with the repair. Thank you!
Helpful 0Thanks 1Love this 0Oh no 0 - Lisa K.Novato, United States2357Aug 8, 2024
We had a service call. They diagnosed the issue and gave us a quote to repair. They also charge for the service call and apply the fee to the repair. Our contractor stopped by and diagnosed the issue and it was a simple fix, no parts needed. Hi-Techs service person misdiagnosed our issue so we canceled the repair. They didn't charge us for the initial visit.
Helpful 0Thanks 0Love this 0Oh no 0 - Todd L.San Rafael, United States14063May 14, 2024
Wow. I'd say Alex with Hi-Tech was the most impressive appliance repair person I've ever met. Courteous, personable, highly skilled, great knowledge of all things appliances. He fixed our dishwasher 30 minutes, was quick, taught me a lot and did a thorough job. Thanks Alex.
Helpful 0Thanks 1Love this 0Oh no 0 - Laura F.Richmond, United States0445May 2, 2024Updated review
Now our dishwasher ended up breaking so we called them to come out and take a look. Two technicians came to evaluate the issue, and seemed extremely knowledgeable and experienced. They were really helpful in explaining what's wrong with it and possible next steps.
Helpful 0Thanks 1Love this 0Oh no 0Mar 12, 2024Previous reviewWe spoke over the phone with Richard about our freezer that was no longer working. While we ultimately decided not to get it repaired, we really appreciated his responsiveness and the time he spent explaining possible issues. We would definitely use this company in the future for other appliance problems.
- Mark S.Larkspur, United States041May 28, 2024
Friendly and professional. Easy to schedule a time to look at my washing machine. On site, was able to diagnose the problem within 3 minutes. Explained that I'd be better off buying a new machine due to the extensive internal damage. And, since that was the outcome, kindly waived the dispatch fee (also made sense since they're right down the street!).
Thank you!Helpful 0Thanks 2Love this 0Oh no 0 - Peter ..San Rafael, United States01Apr 30, 2024
On time, fixed the inevitable glitch and cleaned up. Really good people and I hope I don't need them in the future, but if I do, they will be my first call.
Helpful 0Thanks 1Love this 2Oh no 0 - Tamalyn t.Oakland, United States040Mar 7, 2024
Hi-Tech Appliance Repair was the third company I reached out to for help with my Thermador oven. They were the only ones who were able to fix it. They did so quickly - came quick, had the parts. I will only call them now for my appliance needs.
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