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Roy's Sewer Service
Updates From This Business
We specialize in drain cleaning.
Give us a call at (415) 892-5480 to book same day service.
Verified License
Yelp confirmed a business or employee license.Highlights from the Business
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Family-owned & operated
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Women-owned & operated
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56 years in business
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Offers commercial services
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Services Offered
Verified by Business
Review Highlights
“Curtis and Preston came out too fix our sewer line that was backed up and our kitchen sunk that were running slow.” in 16 reviews
“Jason and Alex came to fix a pipe that was over 40 years old and finally gave out, flooding my garage.” in 6 reviews
“I called Roy's Sewer Service and they had Tim at my door in under two hours, much to my relief.” in 10 reviews
About the Business
Business owner information
![Photo of Nicole L.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Nicole L.
Roy's service techs go above and beyond to clear your drains and sewer lines. We've built a reputation of being the go-to drain cleaning company for the really difficult jobs.
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Overall rating
104 reviews
5 stars
4 stars
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1 star
- Johan P.Oakland, United States451Aug 22, 2023
I called to get my storm drain cleaned out because it's been backing up during storms. They were able to send someone on the same day, and we're very clear about pricing and what would follow if there were any complications. After taking a look at our system, Curtis was able to clear the drain pretty quickly and helped figure out if a second snaking was necessary (it wasn't). Great service and communication from everyone, and I'd recommend the company.
Helpful 0Thanks 0Love this 0Oh no 0 - Mike O.San Rafael, United States292614Aug 15, 2024
Simple, fast and effective service. Called around 7:30am informing of our blocked drain situation and John was with us barely an hour later snaking the drain. Job done in under 45mins. Highly recommend. Cost was $235.
Helpful 0Thanks 0Love this 0Oh no 0 - rob d.Fairfax, United States0252Aug 28, 2024
Really good honest no-nonsense service. They were quick to come out and fix our sewer problem. Fast, thorough, very knowledgeable and helpful. We will always call Roy's first
Helpful 0Thanks 0Love this 0Oh no 0 - Christine Z.Mill Valley, United States02Aug 26, 2024
Very efficient and effective. I will definitely use Roy's Sewer Service from now on.
Helpful 0Thanks 0Love this 0Oh no 0 - Sue H.Fremont, United States07Jun 14, 2024
I have used Roy's Sewer Service for years. Very trustworthy and excellent service. I would not use anyone else. Excellent customer service as well.
Helpful 0Thanks 0Love this 0Oh no 0 - A Z.San Francisco, United States06721May 23, 2024
Excelelnt service and reasonable price for a solid 1.5 hour work. Kitchen sink was completely clogged due to root growth and grease, also added on maintenance work for my sewer line to prevent future clogs. Answered the phone right away and service van was here in 2 hours. Very professional and friendly service, would definitely use this company in the future.
Helpful 0Thanks 0Love this 0Oh no 0 - Nov 26, 2023
Ny husband has that weaponized incompetence down to a science. Our toilet and shower was making a weird noise and he was doing nothing about it. We weren't sure who to call but I can READ and I knew doing nothing wouldn't be good, so I did a little research and found that a rooter was who we needed, and called these guys. They came the SAME DAY! They explained everything on the phone because we had no idea whether we needed one or two guys, whether we had one or two of those mushroom things, etc. They were fantastic and fixed our plug up (three-ply toilet paper!!!) that day.
Helpful 0Thanks 0Love this 0Oh no 0 - Shannon W.San Rafael, United States33Mar 26, 2024
Curtis and Preston came out too fix our sewer line that was backed up and our kitchen sunk that were running slow. They were knowledgeable and kind and made us feel like we were getting the help and fix we needed. We would recommend them anytime! They were super nice guys all
Around! Thanks for everything-Shannon and Lynn SymmesHelpful 0Thanks 0Love this 0Oh no 0 - Michael P.Novato, United States464337Mar 14, 2024
Overpriced, paid over $500 for a 20 minute job and got no definitive solution to a leaking drain. Would never use them again.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
John L.
Mar 14, 2024
Hi Michael-
I remember speaking with you about this job prior the work being done.
As many of our 5-Star reviews show. We take a lot of pride in providing quality service, at competitive, no nonsense pricing. You'll never get a sales pitch or sold services that aren't necessary.
The camera inspection showed the pipe was broken and needed to be repaired in order to provide a complete an end to end inspection of the pipe. As we do not make repairs (we specialize in inspecting and cleaning), a referral was made to a reputable company that makes such repairs.
Camera and drain cleaning services have 1-hour minimum call out charge. The total bill was less than $500.
If you'd like to discuss please feel free to reach out. My email is john@royssewer.com and I’m available any time.
Thank you,
John - Joseph R.Petaluma, United States016Jun 30, 2024
had billing issue John contacted me and worked out problem in favor of the customer. Great company great customer service would not hesitate to call them again
Helpful 0Thanks 0Love this 0Oh no 0 - Lisa S.Corte Madera, United States3443Feb 6, 2024
We've used Roy's Sewer Service for years and we only have great things to say about the company. They are punctual, friendly, competitively priced and above all, they do a great job.
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John L.
Feb 6, 2024
Thank you Lisa for the kind words. We really appreciate our longtime customers!
Our techs get down to business. No sales pitch, just down and dirty drain cleaning.
-John