Services Offered
Verified by Business
Review Highlights
“Justin Montague was extremely helpful in guiding me to a new washer and dryer that would meet my needs.” in 13 reviews
“The store is clean and well laid out; a welcome departure from the big box stores so many of us default to.” in 32 reviews
“Last I have nothing but praise for Shawn and his assistant who so carefully and professionally installed it!” in 12 reviews
Location & Hours
You Might Also Consider
in Water Heater Installation/repair, Hydro-jetting, Plumbing
in Farm Equipment Repair
in Tiling, Carpet Cleaning, Refinishing Services
Amenities and More
About the Business
Business owner information
Monty and Ruth M.
We Sell The Best & Service The Rest TeeVax Home Appliance & Kitchen Center is Santa Rosa's top local family owned appliance center. We offer the best in class service of home appliances. And we offer a great selection of the top home appliance brands at our convenient location. We want to make you a customer for life, so we provide great service and great prices. Let us repair your washers, dryers, refrigerators, freezers, microwaves, dishwashers, trash compactors, ranges, cooktops (natural or propane, gas and electric). TeeVax Appliance has expanded to include kitchen and bathroom countertops and cabinets. We offer the best brands of home appliances, so that you can trust the products you keep in your home. And when your appliances need a little extra help, our trusty service department will be there for you. Special hours on Sunday the Service and Parts Department are closed on Sunday, however appliance Sales is Open.
Ask the Community
Q:
Do you have a white, frenchdoor, approximately 26 cubic foot refrigerator in stock?
A:
Hi Laurie no I do not have any white 26 cubic foot in stock but we may be able to order one. Please call us at 707-545-1195 Thank You… more
Pat M., Business Owner
People also searched for
Recommended Reviews
Overall rating
269 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Hershey A.San Francisco, United States03Jul 15, 2016
Fernando Aguirre was out to my home this morning to fix my microwave. He was professional, efficient, very knowledgeable and quite a nice guy. He not only fixed what was broken, but pointed out & fixed something else that he noted was apparently not properly done at the time of the installation. (the original installation was not done by Teevax). He was on the early side of on time and took great care to protect the work area from any kind of damage, and then cleaned everything up when he was finished. In my experience, it is extremely rare to have such a near-perfect experience with a repair service. I will definitely call them again when I need appliance repair.
Helpful 0Thanks 0Love this 0Oh no 0 - Cappi O.Petaluma, United States2737Aug 28, 2024
Justin was good about keeping me informed about new appliance arrive dates. Great to do business with
Also a very good selection of all appliances (I replaced dbl oven and microwave).Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pat M.
Aug 28, 2024
Thank you so much for your kind words! We’re thrilled to hear that Jason kept you well-informed about your new appliance arrival dates. It’s wonderful to know you had a great experience doing business with us and found our selection of appliances satisfactory. We hope you enjoy your new double oven and microwave!
If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future! - Dec 21, 2022
I've driven by many times and thought this place was like an industrial supplier of goods. Searching for better brand appliances online the Miele site directed me here.
I came through the door and was greeted by Philip. I told him what I was looking for and he showed me their selection, which is surprisingly vast with a great selection of higher end brands, like Hestan and Tru, which were new to me.
I found some great options for our remodel, of course mine aren't on sale, but there are some excellent prices on various markdowns and definitely worth a visit.
What I appreciated most was the attention and care I received from Philip, who was friendly and attentive, providing me with measurements of my options on tear sheets.
I hope to be doing business with him/them soon because I want to support this caliber of service.Helpful 6Thanks 0Love this 6Oh no 0Business owner information
Pat M.
Dec 22, 2022
Thank you for sharing your experience! In the beginning we carried a few mainstream brands. Over the years we have grown to expand our portfolio of options to include luxury, High-end appliances, apartment grade units and everything in-between. I spoke with Philip and he informed me you liked the Hestan 36” dual fuel range in Citra Orange. We are going to mark the display unit down soon and bring in a different configuration. Please reach out to Philip if you are interested in purchasing the current display at a discounted price.
Thank you again for your positive review and kind words!
Sincerely, - Craig H.Santa Rosa, United States534037Apr 3, 2024Updated review
Tee-Vax and Lorna will be a huge part of all our home events! Our space is exactly what we asked for. Thank you!
Helpful 0Thanks 1Love this 1Oh no 0Business owner information
Pat M.
Jan 18, 2024
Hello Craig,
Thank you for sharing your experience, I’m glad you are pleased with your new kitchen!
Lorna has a keen eye for design, thank you for sharing the photos, your kitchen looks beautiful!
Please let us know if you have any questions about your new kitchen and thank you for the great review!!Jan 16, 2024Previous reviewWe went into TeeVax to discuss a new refrigerator (With an ice maker) and a new dishwasher.
Steven assisted us with our appliances and he introduced us to Lorna our designer specialist.
We told Lorna what we wanted and she put it on paper.
We went from a 1986 apartment style kitchen to exactly what we asked for.
All components came together quite nicely and we stayed within our budget. - Mona B.Forestville, United States025Aug 8, 2024
We had to buy a new refrigerator recently and went to several local stores to learn about our options. TeeVax impressed us with its inventory and service, so we went with them. Sean helped us find the model that fit our needs (a French-door Cafe), and our delivery guy, Brandon, couldn't have been nicer or more efficient, going above and beyond to explain the unit's features and ensure that it was set up properly. Thank you to both!
Helpful 0Thanks 0Love this 0Oh no 0 - May 21, 2023Updated review
Kept the dish washer. It's working acceptable.
TeeVax made an effort; but, we were tired of
the hassle, just decided to move on. Replacing the marginal machine with a more expensive upgrade was too expensive, and who knows if the added bells & whistles would prove out to be the "Cat's Meow."
Appliance's today are becoming too complicated. Not the retailer's fault. We purchased from TeeVax in the past, probably will go back. THEY MADE AN EFFORT!
We like to buy local if possible. We are considering another appliance at this time. Read the reviews of competition to TeeVax... going back to TeeVax
To be far we've upgraded our review after giving it some time, considering all the factors.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pat M.
Aug 15, 2022
Hello Gary,
I am sorry to hear about your frustration with your new dishwasher.
I see that our sales manager, Christopher called and spoke with your wife and offered the following options:
1) Return the dishwasher for a full refund.
2) Allow you to upgrade to a different model of your choice and only pay the cost difference between the dishwashers, we will take care of the delivery and installation charges.
Please let us know your decision within 2 weeks as this is already outside of our normal return / exchange protocol.
Thank you,Nov 3, 2022Previous reviewAfter a couple of month with our new dishwasher we are very unhappy. It's a poor design. Drawers come off track very easily, dishes not real clean, finding screws in trap... you get the idea.
Service people have been out several times. Most recently on a warranty visit after our complaints. Result; "dishwasher working as designed." Advice; "talk to your sales person"
Will keep you advised as to how the store handles this.
Post note: we've owned Bosch products in the past. We're very surprised at what we believe to be a substandard machine to the Bosch reputation of excellence.Aug 13, 2022Previous reviewLooking for a dishwasher and found Denice. She has worked hard to find a solution for our need, has a sense of humor, patient, knowledgeable.
The installers did a good job as well.
Recommend staying local
Use Tee Vax - Alice W.San Francisco, United States03Jul 25, 2024
Highly recommend this company. Our sales person, Brad Blair was very helpful and patient addressing all of my questions and concerns. He hooked me up with an excellent installer - Alex and his son who were both very friendly and competent, a pleasure to work with.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pat M.
Aug 1, 2024
Hi Alice
We truly appreciate your recommendation! It’s fantastic to hear that Brad addressed all your concerns and the install went well. If you have any questions on operation of your appliances or anything else we can assist you with, don’t hesitate to ask. - Reta M.Geyserville, United States1361Jun 29, 2024
Great service, very helpful and great appliances. We have purchased a washer & Dryer, a microwave and a vacuum cleaner, very happy with all of them!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pat M.
Jul 5, 2024
Hello Reta,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you are happy with your purchases from TeeVax. Our team is always more than happy to help our customers find the perfect appliances for your home.
We take pride in the quality of our products and customer service, and it's customers like you that make our job truly rewarding. If you have any further needs or questions, we're always here to assist!
Warm regards,
**Your TeeVax Team** - Debora F.Windsor, United States0141Apr 18, 2024
I bought a Bosch dishwasher 9 years ago from TeeVax and it just wasn't cleaning well anymore no matter what I tried. I went in and Justin suggested I try Miele detergent before unhappily buying a new one. And the detergent works! I saved money this month!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pat M.
Apr 18, 2024
I’m glad to hear that the Miele detergent was effective for your Bosch dishwasher! It’s always satisfying to find a simple solution that avoids the need for a costly replacement. If you have any more inquiries or require additional help, don’t hesitate to reach out.
- Paula S.Windsor, United States44013Jan 10, 2023
Bought a refrigerator, microwave and range hood. Experienced great customer service and was very impressed with the installation. The appliances arrived on time and Sean did an excellent job with the microwave and range hood. The framing around the microwave is so professionally done and he went above and beyond removing 2 little wasp nests and updating the electrical in order to install the range hood along with a missing damper. Even vacuumed up after himself! Brandon was very careful and efficient in removing my old refrigerator and hooking up the new one. I typically sought out bargain appliances at Home Depot, but truly appreciate the service at this local business and the expertise of the installers. Sean and Brandon were professional, knowledgeable and friendly. Would whole-heartedly recommend TeeVax for your appliance needs.
I normally don't gush about appliances, but I LOVE the lighting in my refrigerator! It reminds me of Carrie Bradshaw's remodeled walk-in closet where she set her new Manolo Blahniks. I want to display diamonds and jewelry in it! And the range hood light is so bright, it looks like little airplanes could land in my kitchen!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Pat M.
Jan 11, 2023
Hello Paula,
Thank you for taking the time to share your experience.
Shawn is very meticulous and was an electrician in a previous life, so it sounds like we sent the right person for the Job!
Both Shawn and Brandon have been with us for quite some time and we are very fortunate to have them.
Please let us know if you have any questions while becoming acquainted with your new refrigerator, vent hood or microwave.
Thank you! - Kd R.Santa Rosa, United States094Oct 10, 2023
I have been purchasing appliances from TeeVax for 25 years, but my latest experience has been disappointing. We purchased a top of the line Speed queen washer that the salesperson recommended. the machine did not work correctly and froze at the spin cycle the first time we used it. after 2 weeks and 1 service call, we still do not have a working washing machine. We have inquired multiple times to have the machine replaced, and have been told by both the salesperson and the service department that a manager would call us, who never does. the service department has offered to order parts and fix the machine, which could take weeks. this is a brand new machine that should be replaced.
I have currently been waiting 2 months for a microwave I purchased from them less than a year ago to be repaired.
Update: Teevax has repaired the washer, and will be replacing the microwave after confirming with the manufacture that the parts are not available. It took longer that I would have liked, but they ultimately made it right.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Pat M.
Oct 24, 2023
Hello Kd,
Thank you for sharing your experience, I am sorry we fell short of your expectations on your last dealings with us.
I am grateful we were able to rectify the issues, however I wish the issues never happened in the first place.
After speaking with all associates involved, we used your feedback to improve our internal procedures.
All Feedback is valuable, and I appreciate you taking the time to share your experience.
Please let me know if you have any questions or concerns.
Sincerely,
You Might Also Consider
in Appliances
in Mobile Phones, Mobile Phone Accessories, Internet Service Providers