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Review Highlights
“My car got flooded and Marcelino and his crew cleaned the soggy carpets to perfection and did it at my home too!” in 22 reviews
“Convenient, he fit me in after finishing a neighbor's car.” in 2 reviews
“! My rubber mats looked new, my greasy cup holders, dashboard, screen, etc.” in 2 reviews
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About the Business
BAY - BASIC Starting @ $140 Exterior foam bath Seats and floor vacuum dashboard, door panels & center console wipe down Vents clean Glass clean inside & out Tires, wheels clean HELLA - LUXE Starting @$180 Exterior foam bath seats and floor vacuum Dashboard, door panels, vents and center console cleaned, Shine & protect from UVA/UVB rays applied Doorjambs wipe down Glass clean inside & out Tires, wheels clean and dress applied **Services are NOT to be altered for a lower price. Price may change depending on vehicle condition, need a special area to be DETAIL please request an appointment. Update on: 09-01-2022
Location & Hours
Amenities and More
Ask the Community
Q:
Do you have a storefront or do you only go to customer sites? I don't have a driveway.
A:
They are 100% Mobile business, come to you & flexible with their customers.
Marcelino M.
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Overall rating
44 reviews
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- J R.Hercules, United States829731 May 2023
After looking at various reviews, I chose Marcelino and have been very happy with the results. 3M makes car washing easy by coming to my house and using all of their own equipment and solutions, including their own water. It's a very good value.
Helpful 2Thanks 1Love this 2Oh no 0Business owner information
Marcelino M.
31 May 2023
Hello JR,
Thank you for trusting & letting us take care of your vehicle needs, we appreciate your positive feedback and looking forward to keep servicing your vehicle. - Christie B.Berkeley, United States128719 Jul 2024
So pleased with the customer service! I wanted to get my mother's car taken care of for her unexpectedly. Marcelino worked with me to fit me in. It was such a nice process and wraparound communication. Really appreciated the thorough care that Hugo took with the car, especially the areas that I specified for special care, and everyone was a pleasure to work with.
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Marcelino M.
19 Jul 2024
Hey Christie, thank you for that awesome review. We’re more than glad we were able to fit you in and that you had an amazing experience with us. Thank you for trusting us with your mother’s vehicle.
- Alexis B.Hidden Valley Lake, United States010111 May 2024
I contacted 3m Auto Spa after driving through a dust storm. I am someone who keeps their vehicle extremely clean so I was relieved when they could get me booked same week. I opted for the Hella-Lux package and 3M Auto Spa left my car cleaner than when I purchased it from the dealer. I can literally see my reflection in the cars exterior it now shines so well, along with the beautiful vibrancy given to my interior after being cleaned. I will definitely be a return customer they are professional, reliable, transparent, and personable. I would recommend this business to anyone!
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Marcelino M.
1 May 2024
Hey Alexis, Thank you so much for the awesome review.! We truly appreciate the trust you have given us in providing our Hella-Lux Package to your vehicle. We’re glad you had a great experience with us. Thank you.
- Susala K.Richmond, United States123113 Jun 2024
This place is a complete scam!!! I booked the night before they said they could be there at 9:00 a.m. I asked them not to ring the doorbell because my partner would be asleep. They said they would text. I got a text at 9:12 a.m. saying they would be there in 15 minutes. I went out and put the car in the driveway and then at 9:32 I had a message saying I was being charged $50 for a no-show and they could no longer fit me in their schedule even though I was in front of the house the whole time. They said they called me multiple times. I received no calls. I. have the call record to prove it. Total scam Beware!
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Marcelino M.
13 Jun 2024
Sorry you missed your appointment, we have a full schedule and decided to fit you in at last minute per your request which we don’t do. We have the time stamps of when we messaged and called you and gave you enough time to come meet with us outside. There was no one that showed up outside. You were scheduled for a service at 9am we messaged you at 8:40am with ETA 15mins, we got to your home and messaged you at 8:51am that we were outside of the address you provided. We called at 8:52am no answer we called again 8:52am left a voicemail. We waited and called at 8:56am again no answer. At 9:03am we gave you a call and left a voicemail letting you know we have been waiting outside your home and no one showed up. Your vehicle wasn’t in the driveway as it was requested also we do ask not to schedule on trash day which it was we didn’t make it a big issue due to the fact we were trying to help you and service your vehicle. We do carry our business in high standards due to the quality of work we provide to our customers so being on time is very important. You decided to call us at 9:36am yelling and being rude to us about us being at fault, we can’t hold on and wait on customers being late due to our schedule and other customers waiting on their appointments. I’m sorry for the inconvenience but if you would like for us to send you the photos of the messages and calls that were made we are more than glad to. Once again thank you and sorry for the inconvenience.
- Jean K.Oakland, United States648835916 Oct 2023
We were not able to use 3M as we had time constraints before we left and this was a real "rush request". But wanted to let others know 3M was VERY responsive after I sent photos (note: interior & exterior pix are needed for quote).
We started quote request through Yelp, but for speed's sake went to texting at the phone # 3M gave us for sending pix.
We hope to use them in the future, especially as they have a self-contained mobile service which is what we were looking for (we lost our previous company when all his equipment was stolen by some creeps).Helpful 3Thanks 1Love this 2Oh no 0Business owner information
Marcelino M.
22 Oct 2023
Thank you for your positive feedback, sorry that we weren’t able to service your vehicle do to short time and hope in the future you will give us the opportunity to service your vehicle.
- Jakob Eats Alone ..Berkeley, United States0811323 Mar 2024
Marcelino expertly took care of a mold problem I had in my car, he found the root of it and cleaned out the interior, it looked great afterwards! Exceptional service
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Marcelino M.
23 Mar 2024
Hey Jakob, thank you for your feedback on our work. We truly appreciate you trusting us with your vehicle. We’re super happy we were able to solve that mold problem for you.
- Julia G.Dallas, United States07236 Jun 2024
Awesome service. They are communicative, punctual, no hidden charges, and did an excellent job. I had a last minute service request they fit me in as soon as possible. The website is very user friendly easy to book and they will call back to confirm availability of the requested service and book in person. I had the hella luxe package and my car looked like I just picked it up from the dealer. Once you get the first service you can book weekly or monthly at a discounted rate which is very nice. Marcelino will make sure to review your car before and after service and even brought to my attention a safety issue with one of my tires he noted as he was cleaning. Overall pleasant experience don't hesitate to book your appointment it's totally worth it and the convenience of them coming to you is unbeatable!
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Marcelino M.
6 Jun 2024
Hey Julia, Thank you so much for that Amazing review. We’re glad we were able to fit you in and service your vehicle. We truly appreciate the feedback on our business structure. Can’t wait to service your vehicle in the future. Thank you.!
- Ben E.El Sobrante, United States82166824 Oct 2022
I found 3M Auto Spa here on Yelp and picked them based off all the positive reviews to restore my car's headlights. Marcelino the owner, was very professional, friendly, responsive and gave the best price out of all the competitors. On top of that, he drove to my place to complete the work. The appointment process was all done via automated text which made it very easy.
You can tell he takes great pride in his work. He set up the workspace with his company sign on a stand next to the car surrounding my car with cones. He went to work while I went back to the house to chill. My headlights were no longer matt yellow and were clear as glass when he was done. Took it for a night drive and it made a world of a difference with road visibility.Helpful 3Thanks 1Love this 2Oh no 0Business owner information
Marcelino M.
4 Oct 2022
Hey Ben, Thank you soo much for your review! We truly appreciate you trusting us with your vehicle. We truly appreciate the feedback helps us understand our clients needs. Thank you once again for trusting 3MAUTOSPA!
- Salvador G.Los Angeles, United States1223116 Apr 2024
The customer service was outstanding, and the detailing was exactly what I was looking for. I was so pleased with the service I received from this business. They went above and beyond to help me maintain my car on an affordable subscription service plan. I was very impressed with the quality of the work I received.
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Marcelino M.
16 Apr 2024
Thank you for sharing your experience with our team at 3MAutoSpaLlc. We are delighted to receive your positive feedback and sincerely appreciate your kind words. We look forward to the opportunity to serve you again in the future.
- Irene G.Avondale, United States1912 Mar 2024
Great service they are very reliable and and very friendly, they sure get the job done.
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Marcelino M.
12 Mar 2024
Thank you so much Irene for you positive feedback. We truly appreciate it.
- Cherisse G.Victoria by the Bay, Hercules, United States10323 Oct 2023
It took longer than I had hoped, but finally, my husband found 3M Auto Spa, LLC to detail his 2023 Bentley Continental GT. He won't be going anywhere else. Marcelino and the team came in all business and he's very happy!
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Marcelino M.
4 Oct 2023
Hey Cherisse, thank you for your amazing review. Thank you for trusting us with your vehicle. We look forward to servicing your vehicle or vehicles in the future .
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