NEXT HVAC & Appliance Repair

These guys did their best to work with us and delivered! We were experiencing an F-01 error with our Kenmore HE2 dryer, meaning the thermistor had failed. After replacing the part, the dryer still did not work. Turns out that that the control board also needed to be replaced. At that point, I was concerned that it didn't make financial sense to sink more into the dryer considering what we were already in it for the initial repair, but these guys were able to replace the control board and kept the overall repair cost at a level that made sense. We were so happy to have made the right decision to hire NEXT HVAC & Appliance Repair to service the dryer instead of replacing the unit outright. Highly recommend these guys!

We had to get our Cooking range hood serviced that had just stopped working. NEXT HVAC promptly scheduled John T to come the same day. We were also updated about the schedule and ETA proactively.
John was on time, kind and very knowledgable. He diagnosed and fixed the problem in about 30-45 minutes.
Great professional service!

I used this company in hopes of getting my washing machine fixed. Boy was that a mistake!

First, they sent a technician over for an initial consultation/diagnosis. Dude stayed for 5 mins and barely touched my washer. In fact, I told him what was wrong with my washer and how I diagnosed the issue. He was like, that must be it then, pulled out his phone, charged me $70 on Venmo, and left. He said he was an HVAC technician, and that his specialty was not washing machines. Why the hell did they send him to me then?!

Two weeks later, they sent another technician plus a helper to repair the broken part in my washer. It took the 2 workers almost 2 hours to figure out their project manager ordered the wrong part, and that something else was wrong with my washer. 2 hours were wasted, and nothing got fixed.

I reached out to their office immediately after the 2 workers left and asked them to give me a discount for the repair or refund me the diagnostic fee. They explained that their first technician could not look inside my washer because he didn't have a helper. Then what the hell did you charge me $70 for?!

At this point, I decided not to use them for the repair service and asked them to refund me the $70 I paid for absolutely nothing.

And oh, they were extremely responsive if you want to schedule an appointment/pay for their services or lack thereof, but not responsive at all if you ask them for a refund. I eventually got my refund, but was very frustrated about the whole experience.

I contacted them about fixing the oven pilot on an old wedgewood stove and sent pictures, emphasizing it was old. They assured me they could do the job and sent a technician. When the technician got there, they were unprepared, scared of working on it, and kept emphasizing how old it was. When they left, the range pilot had also gone out so we needed to call them back and arrange for them to return (they did the same day). I have not heard back from them re a quote or about the job, or any sort of followup.

Overall was disappointed they weren't able to be clear about what they could or couldn't work on, and the communication.

Konstantin was really great! Quick repair work with him. He came on time. He is a nice guy

Very great service. Answered quickly, arrived on time, and fixed the problem effectively.

Appreciated how quickly the team fixed things after a few initial bumps. Thanks team.

Since technician Rayan did such a great job on my home fridge last week, I scheduled with the company to have him work on my office dishwasher today. He came on time; finished on time. Just like the last time, his well-mannered professionalism was greatly appreciated. His pricing is very reasonable. I highly recommend him and this company!
I would give him 10 stars on here if I could!

Got fast next day service and technician was super nice and helpful on our GE washer dryer! While he couldn't help us with our issue, I appreciated their promptness and professionalism.

Their initial fee was very reasonable, good value.

Alex came out of an evening to fix my furnace when it would not stop blowing cold air. Unlike a previous technician, who had charged me a call out fee only to tell me the whole thing needed to be replaced, Alex was able to make the necessary repairs to get my heat working again and save me thousands. (Of course the furnace will need to be replaced at some point, but Alex made it clear it wasn't an emergency and he could do the repairs needed to have it working safely). He was on time - which is rare! - considerate (took off his boots before entering my home), and worked quickly, clearly explaining the work he had done.
He will be the first person I call if I ever have an issue with my heating again.

Mom got her GE fridge estimate and repair done and the technician John was very nice and friendly, found the issue quickly and repaired same day. Was very thorough and took his time to ensure quality results. Would use the services again. Thank you!