Photos & videos
Review Highlights
“Dickey provides all the information you need on your purchase or repair in a truthful hassle-feee environment.” in 9 reviews
“Dickie and Jen and their entire team are all wonderful to work with.” in 2 reviews
“One of the owners Bear has a wealth of knowledge not to mention some great stories along the way.” in 2 reviews
Other Golf Cart Dealers Nearby
in Golf Cart Dealers
About the Business
Business owner information
Dickey N.
VIP Golf Cart Service is a leading provider of reliable and high-quality golf carts, golf cart accessories, and golf cart services in the Bay Area. Our business was founded on the principle of providing excellent customer service, and we pride ourselves on incorporating the "Aloha Spirit" into everything we do. We treat our customers like family, or "Ohana," and strive to ensure that every interaction with us is a positive one. We offer a comprehensive range of golf carts products and services, including new and pre-owned golf carts, golf cart rentals, and golf cart repairs and maintenance. Our 15,000 sq. ft. service department in Antioch and 4,000 sq. ft. showroom in Walnut Creek are staffed by experienced professionals who are dedicated to providing our customers with the best possible service and support. Whether you're looking to purchase a new or pre-owned golf cart, rent a golf cart for a special event, or have your golf cart serviced or repaired, VIP Golf Cart Service is the company to trust. We take pride in our reputation for excellence and look forward to serving you soon.
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about VIP Golf Cart Service.
People also searched for
Recommended Reviews
Overall rating
17 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Sandy P.Moraga, United States0224 Oct 2023
Notes4Hope contacted Dickie regarding golf cart rentals for our annual "Oktoberbrest" benefit concert. He was incredibly friendly, knowledgeable, easy-to-work with, and generous. His professionalism and community support is greatly appreciated. We highly recommend VIP Golf Cart Service for anyone's golf cart needs - purchase, service, and rentals. Thank you!!!
Helpful 1Thanks 0Love this 0Oh no 0 - Chris K.Danville, United States2367418527 Apr 2023
I had a fantastic experience buying my golf cart from VIP Golf Cart Service and I will continue to buy future golf carts from them. Dickey is a great person and spent the time to figure out my wife and my needs for the perfect golf cart for us. We are thrilled!
Dickey delivered it to our property and we can't wait to buy the next one soon.
Highly recommend!Helpful 0Thanks 0Love this 0Oh no 0 - Michael E.Carmel-by-the-Sea, United States0319 Jul 2024
WE purchased a refirbist 2020 EZGO cart from Dickey after a stupid mistake coupled with a dishonest misrepresentation of the cart pruchased off Craig's List. The service he provided wasprovided was similar to the cart we bought---GREAT. Mike
Helpful 0Thanks 0Love this 0Oh no 0 - June J.San Francisco, United States0819 Dec 2023
Very disappointed with our last service. VIP picked up our golf cart from our home to replace the battery.
When they returned it they knocked on our door asking for a signature and that the cart was in the driveway.
My husband was on a conference call at the time and signed it. When he was done he went to put the cart away and noticed the white leather upholstery had a large orange stain on the seat and the back.
When my husband called VIP they said sorry you signed off on it. It is absolutely astonishing that the person who delivered it would not say something as he had to drive it into the driveway.
My husband signed thinking it was to acknowledge receipt of the cart and never thought he had to inspect for damage for a battery replacement.
Diablo Country is very disappointed in hearing this. I will be informing the other clubs as well.Helpful 2Thanks 2Love this 0Oh no 0 - Lisa K.Orinda, United States13616212 Jun 2023
I cannot express enough how much I recommend this family run business.
In the past 4 years I have had a maintenance contract with VIP for a golf cart that I did not purchase from them.
Last weekend my teenage daughter was driving my cart down a hill and discovered that the brakes weren't working. She had no choice but to crash the cart into the back of a cement truck. My daughter made the right call. She was taken by ambulance to the hospital with some broken teeth and a busted lip.
I immediately reached out for Dickey, owner of VIP, I asked him to please come and tow the cart away immediately as I didn't want our small community to be coming up and looking at the crash scene. I assumed people would assume the worst and think my daughter was driving recklessly. I knew she had no brakes. The community doesn't know this.
Dickey and his employee were there first thing Sunday morning to take my demolished cart away. I knew right then that I would buy and maintain a new cart through VIP.
PLEASE SUPPORT SMALL BUSINESS!
They are there when you need them.
Thank you Dickey.Helpful 0Thanks 0Love this 0Oh no 0 - Petra C.Alamo, United States0115 Sept 2023
Dickey and his team were fantastic. We are very happy with the service, knowledge and delivery of our golf cart.
Helpful 0Thanks 0Love this 0Oh no 0 - Steve C.San Ramon, United States0415 Oct 2022
If you you want to purchase a new golf cart, buy a used one or need help with service VIP Golf Cart Service is the place to go. The call it "VIP" because that is how you are treated by the entire team.
Dickey provides all the information you need on your purchase or repair in a truthful hassle-feee environment. He guides you through your thought process - he doesn't direct you.
Krista deftly handles all the scheduling on the phone in a friendly conscientious manner.
They will take good care of your golf cart moving it from shop to your home. I can this team so much I even had them deliver the cart to my home after servicing when I wasn't home.
Five stars!!Helpful 0Thanks 0Love this 0Oh no 0 - Joan B.Pleasant Hill, United States0139 Aug 2021
Highly recommend!
We purchased a new Etech golf cart from VIP and we love it.
Dickie and Jen and their entire team
are all wonderful to work with.
They are personable, professional, and always very responsive.
They are so accommodating-
always scheduling us as quickly as possible for any maintenance or repairs.Helpful 0Thanks 0Love this 0Oh no 0 - Ill M.Union City, United States04222 Aug 2021
DO NOT GO HERE! Dickie will try and rip you off! He took advantage of my folks. Kept the golf cart for over two weeks and told them a bunch of repairs were needed costing nearly $3000! Took the cart to another mechanic who fixed it in 30 minutes and charged less than $200. Rossmoor residents beware.
Helpful 1Thanks 0Love this 0Oh no 0 - David J.Walnut Creek, United States0124 Aug 2021
I NEVER leave reviews but could not let these guys scam another soul. Stay away at all costs. These guys are nothing but crooks who prey on the elderly at Rossmoor. I can't believe anybody in their right mind would recommend these unethical criminals. They will first charge you a $300 diagnostic and then claim that you need thousands in repairs after sitting on your cart for weeks just so that they can upsell you on a new cart. When taking to another business for a second opinion, repairs were $150 and completed within an hour. I will be letting all my Rossmoor friends know what an unscrupulous business this is.
Helpful 1Thanks 0Love this 0Oh no 0