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Review Highlights
“when the guys showed up to do the removing they were just as professional, on time and efficient.” in 15 reviews
“After a failed attempt to use Junk King the prior day (they showed up late with a full truck) I called 1800 Got Junk.” in 30 reviews
“Thank's again Riley, Eli and Kai for your timely response, professional and all around great spirit's.” in 14 reviews
About the Business
1-800-GOT-JUNK? is your full-service junk removal company. We offer junk removal services for your home or business including offices, retail locations, construction sites, and more. We're the junk removal company that handles the tough stuff - and we ensure that your junk gets recycled, donated, or disposed of responsibly.Got old furniture, appliances, electronics, tires, construction debris, or yard waste you need to make disappear? 1-800-GOT-JUNK? can take away almost any material we can fit in our trucks, without you ever lifting a finger. We'll remove junk from wherever it's located, and we won't leave a dent or speck of dirt behind.When we say we're your full-service junk removal company, we really mean it.We offer same-day service and our friendly, uniformed truck team will call you 15-30 minutes before your scheduled 2 hour arrival window.When we arrive, just point to the junk you want removed and our friendly uniformed truck teams will provide you with an upfront, all-inclusive price. We load all the items you want removed - wherever they are located - into our truck, and finish by cleaning up the area. It's not just junk to us! We do our best to donate and recycle as much as we can. Since 1989, we've saved over 1.5 billion pounds of junk from the landfill, and counting.
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Overall rating
379 reviews
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- Di T.San Carlos, CA017Aug 29, 2024
i called the 800 number about picking up a65" tv.
Within two hours Jeremiah arrived.
A lovely, strong young man.
I was given a senior discount.
the tv was loaded onto the truck.
what a great experience.Helpful 0Thanks 0Love this 0Oh no 0 - Yoly H.Vacaville, CA974Aug 28, 2024
Excellent on time delivery and reasonable price!! The price point I was looking for was met. The pickup was just what I needed. Thanks Got Junk!
Helpful 0Thanks 0Love this 0Oh no 0 - April O.San Francisco, CA05Aug 25, 2024
OMG my heros. Just moved and have already called them twice. Phenomenal service, easy to book online! They show up and quote you on the spot (it's by volume) and to me, it's worth every penny. I'm in decluttering mode now and may use them a third time. Highly highly recommend. Both times have booked same day. They are fast, efficient and communicative. Don't waste any more time. They literally take anything (except hazardous stuff). They are also very friendly and professional. Additionally, they will donate to goodwill where it makes sense and other organizations for people in need. Get rid of your junk today!!
Helpful 0Thanks 0Love this 0Oh no 0 - Jon H.Santa Cruz, CA215Jun 12, 2024
THIS REVIEW IS FOR A GOT JUNK PICKUP IN DUBLIN, CA.
I had to clean out a storage unit belonging to someone else. There was one item I couldn't take care of, some kind of an HVAC or pump unit with a massive motor. Must have weighed at least 400 lbs. because a friend and I couldn't budge it.
Called 1-800-GOT-JUNK, and I got a same day appointment. The two people who showed up were courteous. And they lifted that unit and put it in the truck easily. Mind you, I probably outweighed them both by at least 50 pounds. I guess when you work all day every weekday moving crap, you get strong.
It cost $198.00. But I didn't have to pay a hospital bill (LOL), I didn't have to hire other strong people to help, I didn't have to rent a U-Haul, I closed out the contract with the storage company that day instead of paying another $350. And the $198 covered their salaries, the gas and mileage on the truck, and the pain in the butt of finding a place where I could have recycled that metal scrap. So in the end, I saved a lot of time and hundreds of dollars.
I wish I remembered the names of those two people so I could thank them personally.
Anyway, highly recommended.Helpful 0Thanks 0Love this 0Oh no 0 - 73133250Apr 4, 2023
TL;DR easy process for quotes and pickup.
We had a pickup quote yesterday and was able to schedule for next-day pickup.
Richardo and David were easy to work with and professional. They arrived within their timeframe for pickup and were finished in a good amount of time based on the furniture we needed removed.
5 stars and will contact 1800GOTJUNK for future waste/junk removal needs.Helpful 1Thanks 1Love this 1Oh no 0 - Dick R.Sebastopol, CA014Aug 30, 2023
Classic bait and switch. Quoted "$125 firm" on the phone for a table. When they arrived, they said "we don't quote on the phone." When I called the office, they said "the table was too heavy."'
No service.Helpful 3Thanks 1Love this 1Oh no 0Business owner information
Anne Marie M.
Aug 30, 2023
Hi Dick,
Sorry to hear our service did not meet your expectations. I'll be reaching out to you shortly.
Kindest Regards,
Danicia - customerexperience@1800gotjunk.com - Anita B.San Francisco, CA015May 11, 2024
What an amazingly helpful service! No sorting, no packaging necessary and they take most everything. So easy and very reasonably priced. Jose Olivas was the absolute greatest--quick, thorough and so kind--even wished me a happy Mother's Day Ernesto who set up my appointment was also helpful and friendly. Highly recommend this service and will be using again for sure.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 5, 2023
1-800-Got-Junk came to remove a large amount of junk from my storage room and I must say, I was thoroughly impressed with their service. John A and Juan arrived at my home and were able to accommodate my request to stop by earlier than my original appointment time. They did a fantastic job of removing all the unwanted items that had accumulated over 10 years from multiple tenants.
Helpful 2Thanks 2Love this 2Oh no 1 - Lance B.San Francisco, CA03Nov 2, 2023
On Sunday I had got junk coming to my house to take a culture way. They took 45 minuto get one couch out of my apartment. They broke a vase, they just day was reckless. And not caring. I don't recommend this company.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Anne Marie M.
Nov 2, 2023
Hi Lance, Sorry to hear you didn't have a 5 star experience. We'll be reaching out to you shortly. Kindest Regards, Antonija - customerexperience@1800gotjunk.com
- Brooke S.Tiburon, CA113Jan 29, 2023
I cannot recommend these guys enough. Nolan and Victor tackled a huge project for me involving nearly two truckloads of heavy, weather-damaged furniture and pretty gnarly belongings left behind by previous tenants (plus a treacherously narrow + winding flight of stairs) - and I've never seen anyone haul this amount of stuff so quickly and with such a friendly attitude.
They provided a much-needed service - and, on top of that, they were just generally delightful. I've worked with many hauling crews in my decade as an operations manager, and I can say with confidence that these two are the best team I've seen so far.Helpful 1Thanks 1Love this 1Oh no 1