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Review Highlights
“Malcolm and Sebastian and their crew are personable, friendly, quick, communicative, and very fair in their pricing.” in 44 reviews
“Sebastian took care of my car and was honest and didn't do anything without talking to me about it first.” in 39 reviews
“If you are looking for an honest, excellent mechanic with great communication skills - go check them out!” in 16 reviews
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About the Business
1701 AutoCare in Alameda, an ASE certified local shop serving the community and beyond, offers the best in service and quality. The owners are Malcolm Williams who has over 16 years of experience and Sebastian Szekalski who has 18 years experience. They handle everything from general maintenance oil changes, tire rotations, fluid checks, to more advanced repairs such as "check engine light/ABS light inspections", complete brakes, suspension, transmission and engine replacement. They also provide advanced diagnostic services and more.
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Overall rating
188 reviews
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- Mary R.Campbell, CA02Sep 1, 2017
If I could give more stars I would!! I received the best service I've ever had from an auto repair shop. I was concerned about the safety of my daughter-in-law's car. I asked Malcolm if he would check it out for me, not only did he check it out but he didn't charge me to do it. Turned out it was a simple fix. He charged me the BARE MINIMUM for fixing it. Much less than anyone I've ever come across. The fact that he was honest with me about it is the most impressive part. He very easily could have said it needed this or that and charged me six or seven hundred dollars. Being a woman, I've dealt with shops before that prey on that kind of thing, ladies you know what I'm talking about, I'm sure. Malcolm is one of the good guys. I'll never go to another shop even if I have to have my car towed to him. Such a refreshing change. Great Job Malcolm!! Thank you very much!
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 28, 2024
Been coming here for a few years. Finding an honest, reliable auto shop is like trying to find a good dentist-nearly impossible!
Sebastian is always straightforward with advice, with reasonable prices, and very honest about what actually needs to be fixed/not.
This is the only auto shop I go to now in Alameda.Helpful 0Thanks 0Love this 0Oh no 0 - Ash A.New York, NY728186Apr 30, 2024
WowieZowie!
Brought my car into the nicest guys at 1701 Auto Care with a flat tire (and the service light on) at 8 AM this morning...an hour and a mere $112 later, they'd patched the tire, changed the oil and sent me on my way!
It was such a stellar experience, I'm feeling compelled to spread the word!Helpful 3Thanks 0Love this 0Oh no 0 - Madison V.Valley Glen, Los Angeles, CA33724Aug 28, 2024
Got my routine maintenance done and was very satisfied with the speedy service and fair prices. Will go here regularly moving forward :)
Helpful 0Thanks 0Love this 0Oh no 0 - Thomas P.Alameda, CA487766Aug 21, 2024
After too many trips to the Volvo dealer and another local shop where service was more than we'd like, we discovered these guys. I had a hub replaced on a tacoma that was quoted at 30% more elsewhere, done same day. They are my new go to shop in Alameda.
Helpful 0Thanks 0Love this 0Oh no 0 - Barry K. W.Alameda, CA35251Jul 26, 2024Updated review
I'm 75 and used many mechanics and garages in my lifetime, and, I swear these guys are the best I've ever used. They're everything you hope your garage is, HONEST, fair priced and terrific mechanics. They'll turn you away if nothing is really wrong and have quick turn around. I can usually wait until work is completed, no leaving your car for a day or two for regular jobs. Had a bumper repaired and had to come back the next day. Thank your lucky stars if you live in Alameda and need some repairs done! They'll do you right!
Helpful 0Thanks 0Love this 0Oh no 0Sep 8, 2017Previous reviewAfter just so-so to poor auto service at about 5 other garages in town, I found this place to get a couple of new tires. They were about $3.00 more than the other cheapest quote at Goodyear, but I felt better about supporting a local-owned business, especially one recommended so highly. Soon, I needed a new rear strut put in and they were not only much less expensive on it than Big O (like the tires), they were very speedy and drove me home. So, when our driver-side mirror got knocked off by some a**hole in Oakland, I gave them the business as well. They put it on in about 25 minutes and had me on my way for a pretty fair price. They're very nice, bend over backwards to help you types, honest, and will get all my future business as well.
- Cheryl YonkerAlameda, CA01Jun 25, 2024
So far, so good. Quick clear response and professional approach.
I haven't had any work done yet.Helpful 0Thanks 0Love this 0Oh no 0 - Doug Y.Alameda, CA35379May 7, 2024
What i like about these guys is they'll talk to you and answer any question you have without feeling like you're annoying them. Thats an important part of feeling reassured and like I can trust a mechanic. The owner David takes care of you. I can tell they've been doing it for a while and know what they're doing. Highly recomend.
Helpful 3Thanks 1Love this 1Oh no 0 - Victor D.Alameda, CA04Jul 20, 2024
The brake pads on my Acura were almost failing and were making a terrible noise. These guys were honest, fast, friendly, and provided an excellent service overall. Definitely a keeper!!
Helpful 0Thanks 0Love this 0Oh no 0 - Jan 2, 2023
Fantastic service!
My car was running really rough (so rough it wouldn't have made it to my regular shop)
I called up 1701 for an appointment, and though they were busy made time to fit me in the next morning.
Everything was fixed the same afternoon and they made an annoying circumstance real hassle free.Helpful 4Thanks 1Love this 1Oh no 0 - John N.Alameda, CA6853319Jun 13, 2023
I called 1701 auto care and I got a immediate response regarding a new set of rear break pad. The value and customer service is great compare to other auto shop. I feel like I can trust an auto shop again and I don't feel scammed.
Highly recommend!Helpful 0Thanks 1Love this 0Oh no 0
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