A2B Movers

Can I give A2B more than 5 stars???

We had scheduled our move for Tuesday, June 16. The company is based in SSF but they were able to move us in the east bay. I liked how they were upfront about the costs and what would be included ($144/hr for cash or $154/hr for credit for 3 movers and ~24 ft truck, and $40 fuel surcharge, moving boxes or supplies were extra, but they included moving blankets, 4 wardrobe boxes, and plastic wrap at no additional fee). Also, if you message through Yelp they provide a very detailed response. This was one of the main sellers when we decided to move with A2B as compared to other moving companies. The only minor tick occurred when calling by phone, I found that I had to leave a message before they would call back. Maybe this prevents spam callers, but would like to be picked up in on first call. Call backs happened within 5 mins.

When we called to reserve the date, we were told the movers would arrive between 9-10am. On the day of the move, Dima called and let us know he would arrive around 9:45am. They showed up on time and carefully backed the truck into our small driveway. The other 2 movers, Yarick and Kynblsh, got out of the truck to make sure they would not damage the giant redwood or fence lining the driveway.

Once inside our apartment they surveyed our belongings and confirmed that it would all fit in 1 trip. We were moving a 2 bedroom apartment. To be efficient and minimize the cost, we decided to pack and disassemble everything prior. They first brought down our boxes and then proceeded to plastic wrap our beds and furniture. They took care to cover everything to ensure it would not be damaged. We also had a treadmill that they moved carefully. It took about 2 hrs to load the truck up.

Once at our new place, they were able to place boxes in the living room or kitchen based on our labels. Or they asked us if they weren't sure. We unpacked the wardrobe boxes ourselves and took the plastic wrap and cloth covers off to also be more efficient as the movers continued to bring our belongings into the house. We liked that Dima constantly checked in to see if things needed to be moved to a different location or if we wanted them to unpack anything.

Overall, we had a great experience with A2B. It took about 3.25 hrs for the complete move. I can confidently recommend Dima, Yarick, and Kynblsh for your next move!

San and Sasha were absolutely great! The reason I'm only giving 4 stars is because it took 2 tries before this company actually moved my elderly Veteran. The first time I scheduled a date and time to for them to move him, two workers showed up, looked around the house, said they will be back and never came back and never moved my Veteran. No one could give me an explanation of why that happened. The 2nd time I scheduled the move I made sure I was present in order to prevent that from happening again. The move was smooth and San and Sasha were very friendly and made sure to take care of my Veteran's belongings. If it wasn't for them I would be giving less stars for this review.

Tim and Nick were great!
Very professional and very quick!
Great experience - would recommend!

Excellent communication before the move (emphasis on before), and the team seemed very organized. The price for full service packing was middle of the range compared to other companies we got quotes from.

The packing/loading day went smoothly. Nikita arrived on time with 2 teammates. Everything seemed to go ok, but then our delivery team complained that they didn't pack things well so it was difficult for them to reassemble our furniture.

Unloading did not go well. The management gave me the wrong drop off time (6 hours before the arrival), and then no one showed up to help the one driver unload. Three hours later, after we had started helping him, 2 more guys showed up. Calling A2B management was completely unhelpful - they told me I had to call them back in 2 hours to talk to a manager, otherwise no one would speak to me. The driver did negotiate a $500 discount for me, which I appreciated.

April 2nd update: A2B Movers called me to apologize and offered me a partial refund. They were nice and I appreciate that they did that.

Original review:
Booking the movers was seamless and a great experience.

The actual move was fine. The only issue was the movers moved 6 paintings into my new place that was supposed to stay at the old place so I had to bring them back myself. I was surprised they didn't offer to do it since it was their error. (4 min drive between my new place and old place)

But the 2 stars is because they forgot my suitcase in their moving truck. I noticed after doing some unpacking that it was missing. They didn't notice they had it in their truck until they checked! Then it took 2 days for them to return it and only because I called and emailed several times checking in about the status.

Nuris and Valera were amazing. They handled my furniture and belongings with care. Communication was very clear. I appreciated their efficiency with the entire process and would recommend them to anyone for their next move.

Nice team that was accommodating and reliable.
Fair and reasonable as well. I would recommend this team

This is our second move with A2B movers and are very pleased with our experience again. They are punctual, efficient and kind with better pricing than many of the competitors- ie don't charge to use tape and such. Will continue to use them for our Bay Area moves!

Tim, Noah, Nicolas, Akay were super understanding with our HOA timeline and very helpful in the packing, moving and unpacking. They packed our 2 bed 2 bath and patio and moved in within estimated timeline. They were Easy to communicate with. I would definitely recommend A2B and this team for your move. Thank you so much team

Derrick, Abo and Jabar helped us complete our cross-country move and 'landed the plane' safely and efficiently. They were accessible by phone and text the morning of our move day, met us promptly at our freight service center, loaded the moving truck, transported our belongings to our new home, all on a rainy, windy winter day. They also put down walkway floor film and matts to protect carpeting from the rain. Many thanks!

A2B review

I found A2B through Yelp and decided to book them amongst other businesses due to their amazing customer service from the start. After messaging them through Yelp, they were extremely responsive and offered helpful resources to help me with making decision that worked best for me. I ended up booking a team of 3. Derrick, Noorbek, and Sergio.

They were all extremely professional, great with communication, punctual, and extremely fast! Derrick called me the morning of my move to provide an ETA and was on time. The team was able to complete my move from a 950 sq ft 2 bedroom 1 bath ground floor home to a 1200 sq ft 2 bedroom 2.5 bath home (with 3 flight of stairs!) in 4.5 hours including drive time of 7 miles in between.

All of my furniture were padded and protected using the blankets and plastic wrap they had, and they offered wardrobe boxes for my hanging clothing items. I had labeled all of my boxes and they took extra time to check in and make sure I wanted certain boxes in the rooms I labeled them for.

When it came to the larger furniture, they also checked on the arrangement I wanted before setting everything up. They are extremely knowledgeable on deconstruction of larger furniture as needed and can quickly put them back together with no assistance from me.

I was very impressed with Derrick, Noorbek, and Sergo's work. They were all very nice, polite, and did a fantastic job. They completed the move in a shorter time than I expected, had no complaints with the heavy boxes I had, and had big smiles the entire time.

I highly recommend booking A2B for your next move if you're looking for an experience team that knows what they are doing, are efficient, friendly, and transparent with their fair pricing!