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Life without soft water is hard!
Your water shouldn't leave you feeling dry or itchy after every shower, or have an odd smell or bad after taste after every sip.… read more
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Combination System (Whole Home Softener & Filter)
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Reverse Osmosis / Drinking Water System
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Salt Free Conditioner & Scale Reduction Systems
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Kinetico Non-Electric Water Softener
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Highlights from the Business
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30 years in business
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Committed to satisfaction
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Eco-friendly
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Review Highlights
“Mike came out and tested water , that avoided me having to find a lab to test water, send out etc.” in 11 reviews
“You get what you pay for and with Kinetico you are paying for the longevity of the system and customer service.” in 42 reviews
“I will tell all my friends should I find they are shopping for a water softener or a reverse osmosis.” in 25 reviews
About the Business
Business owner information
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Tony S.
AAA Water Systems is known for brilliantly simple and eco-friendly water treatment that's customized to your California home or business.
Location & Hours
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Ask the Community
Q:
How long would it take to install a water softer and RO system in my home? How long will I be without water?
A:
Same day. AAA had a plumber install new lines for my outdoor faucets and installed the new system all in one day. Water was turned off for about four hours.
Stephen B.Q:
The price is still about twice that of other competitors. Not sure why such a high mark up. Anyone know why it is worth double the price?
A:
I bought mines last year in September of 2021. I did a lot of research since my dad warned me about water softener seller scams. This is what I found to be the reasons why they are more expensive than most… more
Jose V.2 people found this helpful
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Overall rating
214 reviews
5 stars
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1 star
- Pam R.Lodi, CA03Nov 24, 2021
Had a water softener installed today by their technician Anthony . He did an excellent job , courteous and professional .
PR Lodi CaHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Dec 2, 2021
Thank you so much for your kind words, Pam. We love to hear our employees are doing excellent work and will pass this on to Anthony. Thank you again for your business!
- Vicki D.San Francisco, CA01Aug 5, 2024
We were interested in a new water treatment system Al was great. Professional, personable, and knowledgeable. Al answered all our questions and made sure we understood them. We knew he sold the best water treatment system out there. We give him 10 stars, even tho you only ask for 5
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Tony S.
Aug 8, 2024
Vicki, thank you so much for taking the time to leave this amazing review for us! We are thrilled to hear that your experience with Al was nothing short of wonderful and we'll be sure to pass along your kind words. We are so glad you have joined the AAA Water family!
- Liz C.Pleasant Hill, CA018Apr 30, 2024Updated review
Excellent service at a very fair price.
We are one of AAA's more finicky customers with RO plumbed into our orchid greenhouse as well as an RO unit plumbed to our sink and refrigerator in the house.
I had neglected to have either unit serviced for some time and the greenhouse unit was being cranky. I was worried my neglect would cost me an arm and a leg. Wes showed up and efficiently serviced the RO system in the house then we went down to the greenhouse. He took a good look at the system and knew exactly how to fix it. I had originally just wanted to get it running again, but since he had quickly accomplished everything I'd asked, I decided to have a full service done. The guy was super knowledgeable and organized and I might not be lucky enough to get him again. Again, he completed everything with a minimum of fuss. I was pleasantly surprised when he totaled up the bill. Do not hesitate to use AAA Water Systems to build or maintain your RO system.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Jul 29, 2018
Thank you very much for the review of our products and staff. We pride ourselves at getting the job done and exceeding our customers expectations. This makes us smile from ear to ear!
Jul 29, 2018Previous reviewAAA Kinetico is a throwback to the time when companies stood behind their products and took pride in their customer service.
Our salesman Fran set up my not-so-easy project, a reverse osmosis system tying to an existing in-line fertilizer injector to water an orchid greenhouse and two shade houses. He conferred with Tony, the owner and between the the two of them they designed as system to meet my specs. Fran suggested that I might consider a household system since my cost for the greenhouse system would go way down if I bought more than one. Bless him! It was an incredibly good move to make. We're not drinking juices or sodas anymore, since the water and ice from our kitchen taste so good.
Both systems were installed in a timely fashion. The kitchen was given a second tap and the RO was also connected to the refrigerator giving us pure ice and cold water.
The RO system in the greenhouse was another story. The pressure was insufficient to get to all my plants. The second time a plumber came out he installed an in-line booster pump. Nope, this time the pressure was enough to batter the greenery. He removed the pump and we were back to square one. Another employee came out with no greater success. I borrowed his phone and spoke with Tony (incredibly nice guy) who assured me that we were going to make this work. The fourth visitor from AAA Kinetico was Tony himself. An expert in all AAA's systems, he went over the system with a fine tooth comb and came up with a solution. It took another couple of phone calls, but Tony got us up and running; my watering system is a marvel.
I don't know of any other company that goes to these lengths to achieve a satisfied customer. Don't hesitate to go with AAA Kinetico. - Kai R.Pleasant Hill, CA6425801150Jul 24, 2024
Usually Tommy is our technician and he's super friendly & explains what is happening.
Alfonso, on the other hand, seemed to be having a bad day. His responses were short & he seemed annoyed, which wasn't helpful in trying to figure out the confusion between what he was telling me & what I hadn't been told by phone.
I opened the door & his first words were, "Is it in the garage?" Not "hello" or "hi" just pointing to the garage door, which I promptly opened for him. Next, he says, "So you're getting 6 bags of salt + delivery." I was super confused because I hadn't ordered 6 bags of salt; I hadn't even called about salt! Salt was offered as an add-on to my service request & no mention of a delivery fee. I'd called about the green, sludge looking build-up in my salt tank; I'd even sent pictures. I'd called for an assessment & possibly repair to whatever was causing the green stuff. So I asked Alfonso about the assessment, but he just brushed me off, saying the green gunk was normal & caused by salt impurities in your product. I told him this had never happened until I ordered salt from your company back in January. He said that he could clean it for $160, but it would just happen again. Not helpful, so I asked him if I should just go back to the old brand of salt that I used before. He shrugged like he didn't care either way. I gave up on trying to communicate with him because It was like pulling teeth to get any kind of useful answer or solution.
I feel like he just wanted to dump the salt & leave. So I let him know that I hadn't ordered 6 bags, nor would 6 bags fit in my tank, and I asked what he meant by "delivery." He told me 6 bags mandatory + $50 delivery fee. I pushed back on the delivery fee since the salt had been offered as an add-on to the service call, but he said there was no need for a service call as the green stuff was normal. How was I supposed to know that beforehand? He said my invoice/quote had failed to send. This made sense as I had no idea about the cancelled assessment & added delivery fee. Eventually, the delivery fee was waived & he filled the tank & left 2 bags of salt behind.
I didn't watch him fill the tank, but I recall from January that I got 4 bags that filled the cleaned & EMPTY tank to the brim. Now I'm trying to understand how my tank at 1/4 full already could accept 4 bags of salt yesterday?? Meaning, I only received 5 bags? Not cool.Helpful 1Thanks 0Love this 0Oh no 0 - parchalene i.CA, CA044Jul 23, 2024
If you've been hesitant on pulling the trigger for a water softener installation, look no further AAA Water Systems is the best company in the area!! We did our research prior to sending out multiple messages to different companies and the one that stood out from the rest was AAA Water Systems.
Our water consultant Al Skender, very welcoming gentleman, kept us informed of the company, what the process will be and which is the best product options for our house. We highly recommend Al be your guy to come do a water testing and plumbing survey to ensure you get the absolute best for your home. This is a huge investment for most people and you want to make sure you are investing your money into the right products for your home.
The scheduling part for having our water softener system installed was fairly quick. Our technician that came out, Dylan Gonzalez and West were amazing. They were a very friendly informative duo! They had all the answers to every one of my questions and kept their positive demeanor at all times. There was a minor hiccup in the installation process, however, it was not a serious issue to us, these guys are licensed and bonded. On top of all that, the owner himself took it upon himself to come out to help out the team. As someone in a leadership role, this really shows strong character and commitment to be in the "trenches" with your team, and through the whole process, we are very pleased to have soft water. The quality of product to the service provided by AAA hands down is the best value you will receive.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Jul 26, 2024
Thank you so much for sharing your experience with AAA Water Systems! We’re thrilled to hear that Al, Dylan, and Wes provided such exceptional service throughout your water softener installation. It’s wonderful to know that Al’s guidance and the team’s expertise made a significant difference in your decision-making process. We’re also grateful for your recognition of our commitment to quality and customer satisfaction, especially with the owner stepping in to assist. Your satisfaction and positive feedback are incredibly important to us, and we’re delighted that you’re enjoying the benefits of your new water softener. Thank you for recommending us!
- Hrag B.Brentwood, CA631217Aug 5, 2024
Okay, hands down this place does really fine work. The Sales team is there to tell you a little about the company and help you find the right product that fits your budget. They also work with you on going in detail about how each product works and compares it to other agencies to show you the difference. Thank you to both Nick and most of all Bellmen! You guys rock!! Appreciate you guys in working with us and making it a personable experience prior to install. Now for the installation. If you want a recommendation contact AAA and ask for Gerardo. He is the real one!! Super cool, makes everything look slick and best of all NO LEAKS after install. This guy has years of experience in the field and loves what he does and stands by the product. Overall a very well put together and clean job, just look at the pictures!!! I will always recommend these guys, we had RainSoft before and it doesn't even compare to what service we got today. I'll also be making an update review in the future, keep an eye out for that as well. Anyways, THANK YOU AAA WATER SYSTEMS!!! Look forward to the soft water for years to come, y'all stay blessed!!!
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Tony S.
Aug 8, 2024
Thank you so much for your amazing 5-star review! We're thrilled to hear that Nick, Belmin, and Gerardo provided you with such a positive and personable experience. It's great to know that you're satisfied with both our products and installation. Your recommendation means the world to us, and we look forward to continuing to serve you with our top-notch water systems. Enjoy your soft water, and we can't wait to see your future update. Thanks again!
- Fonda F R.Cranbury, NJ05Jun 19, 2024
We had our water softener and RO installed by AAA Water Systems about a year ago. We have been very pleased with the quality of our softener and RO system.
We just recently had to refill the salt container. I would like to again thank Al Skender, our highly knowledgeable service advisor for directing me whom to contact for ordering salt. I would also like to thank Tommy Beardsley, who not only delivered the packages of salt, but cleaned and refilled the salt container. I really appreciate his help and effort.
I highly recommend AAA Water Systems. The customer service and the staff are extremely courteous, knowledgeable and professional.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Jun 19, 2024
Thank you so much for your 5-star review! We are thrilled to hear that you have been pleased with the quality of your water softener and RO system. We're glad Al could assist you with ordering salt, and we're grateful for Tommy's excellent service in delivering and refilling the salt container. Your recommendation means a lot to us, and we're proud to have a team that is courteous, knowledgeable, and professional. Thank you for choosing AAA Water Systems!
- Kim B.Vacaville, CA1531Feb 15, 2024Updated review
This company is so amazing. I'm so glad I've had them for over 10 years and everything has been perfect. My soft water system is not run on electricity, but through a special way that they have and it is the best water softener! I used to have Culligan, and it was constantly breaking down because of a faulty motherboard. This system doesn't have that and it just has pure soft water constantly in our home and my hair and skin and pipes and bathrooms are loving it!
I also have the AAA water filter for the drinking water and I love it. I have clean ice too. I'm so grateful for this company, and the people that work for AAA are so kind and accommodating. I've had nothing but great experiences for the past decade, so I wanted to be sure and let others know!Helpful 0Thanks 0Love this 0Oh no 0Sep 18, 2020Previous reviewBEST WATER SYSTEM BY FAR!!! For years we had Culligan and my soft water system kept breaking down. Every time they came over to fix it, it cost over $200 bucks. Finally the motherboard completely broke down. It would randomly shut off during the night and it was so LOUD too. UGH I hated it and was about to give up on soft water except I have very sensitive skin and soft water is really good for not only my skin but it makes my housecleaning a breeze because the hard water deposits don't build up.
EVERYTHING is perfect and so much better with AAA. It's a perfect name for them too -- AAA, because it's THAT GREAT! I love my twin system and how effortlessly it runs, my water is just so smooth and silky and my skin doesn't itch anymore and is so soft. My bathrooms sparkle with soft water!!I just can't even express how much I love this system. It's beautiful to look at too, nice and small and compact and such EXCELLENT quality. I've been so happy with it that I called them back and had them replace my Culligan water purification system in our kitchen and now I have perfect, clean drinking water with clean ice too!! Thank you so much, my. goodness the AAA staff and installers are all so nice and customer service is excellent. You can't get better than AAA Kinetico Water systems!!! They truly go the EXTRA MILE!!! - Nov 15, 2022
So get this - we had a Kinetico system + RO system installed when we moved in to our home when it was built, and it just failed completely two months ago. How do you know it fails? When yellow stuff come out of your faucet, the water has salt grains in it, and cold water slowly stops flowing through small openings.
Well, that system lasted 19 years! What a great ROI.
We called up Kinetico to remove the RO system (over time it wasn't worth it for us as it required regular service calls and lost pressure very frequently) and give us a quote for a new whole house system. Unfortunately the appointment had to be scheduled out 6 weeks. Seems a bit long and it put us out of soft water for that long too.
The day of appointment went smoothly. The tech/sales person came through and removed the RO system, quoted me a price for a new system, and installation was scheduled for the next week. Super quick.
Day of installation came and the guy spent at most 2 hours to remove the old system and put in the new one. Very polite and professional installer. He did a good job at it. Really enjoying the new system and hope it lasts for another 19 years!Helpful 2Thanks 0Love this 2Oh no 1Business owner information
Tony S.
Nov 18, 2022
Thank you for taking the time to share your experience with us, Jeff! We are proud to provide both quality water treatment systems and quality service. Thank you for trusting us and welcome to the AAA Water family!
- Madhusudhan A.Fremont, CA1864Jul 12, 2024
AAA water systems provide consistently great quality work and have some of the best technicians on hand. Always a pleasure to have them service any water related needs especially water softeners
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Tony S.
Jul 15, 2024
Madhusudhan, thank you for your positive feedback! We are so happy to hear that you always have a great experience with our technicians. We hope to keep this going as long as you are our customer. Thank you for supporting our business!
- Ty B.Brentwood, CA1415130Oct 20, 2023
AAA Water has the very best employees,from office to field services.
Jessica Martin was just " AMAZING, PROFESSIONAL AND KNOWLEDGEABLE!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Tony S.
Oct 23, 2023
Ty, thank you so much for your feedback about our company and your time spent with Jessica! We are so grateful for your business and look forward to servicing you and your family for many more years to come.