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Review Highlights
“Ive had a lot of different storage units and i can say that the facility and the staff here are amazing.” in 13 reviews
“Jennifer provided professional and friendly customer service today and went above and beyond for us finding a place to store our truck.” in 7 reviews
“Convenient hours, multiple entrances, unit options, friendly staff, and you get a free lock when you check in!” in 16 reviews
About the Business
Business owner information
Derrick B.
Find out why Concord locals are doing business with ABBA Self & RV Storage on Solano Way for their storage needs. Our facility offers great amenities including indoor & outdoor parking, online bill pay, video surveillance, and more --if you need storage, ABBA Self & RV Storage has you covered for your storage needs. Rent online or give us a call with any questions, including unit availability!
Location & Hours
Amenities and More
Ask the Community
Q:
How long does the 95 dollar payment cover the 5x5 self storage unit?
A:
Hello Rebecca! Our 5'x5' spaces rent at $80/mo; at move in, there is a $15.00 administrative fee. If the move-in takes place on July 1, 2019, the $95.00 payment would… more
Derrick B., Business Manager1 person found this helpfulQ:
How much do you charge for an outdoor parking spot for a 7 ft X 12 ft Teardrop Trailer?
A:
Hi Monica S! Our common size space is 12'x34'. These spaces rent for $155/mo, which include free use of our dump station and wash station. We are at capacity, however… more
Derrick B., Business Employee
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Overall rating
65 reviews
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- Ashley G.San Jose, CA0214Jun 14, 2024
The manager Derrick is very disrespectful and has a serious power trip. He speeds through the parking lot barking orders at folks. He almost hit my child as he sped by. Honestly every thing else about the property seems ok just his bad attitude.
I'm not referring to an after hour situation. Perhaps there should be some follow up questions to ensure your reaching out I regards to the correct matter.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Derrick B.
Jun 15, 2024
Hi Ashley,
We are sorry that you had an unpleasant experience. We take your feedback seriously and have investigated this matter. The security video camera footage captured the exchange that you have described but it does not support the claims that you have made. Derrick has a long history of personable, courteous and professional behavior. Please keep in mind that access hours to the property are from 7 a.m. to 8 p.m. and that anyone on the property after access hours is reminded that the property is closed, and they are asked to exit the facility. These measures are in place for the safety and security of our customers and their property. - Jan 13, 2023
Great independent storage facility. I had an inside storage space for 3 years and it was always easy to get in/get out even during off hours. The office is responsive and resolves issues quickly and is quite friendly. I never had an issue with the storage space, and there are always carts available to move things around. We had a lot to move 3 years ago due to a family member passing and the staff helped out with facilitating moving things around and checking in on our progress. I just moved out completely and the process was quick and painless.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Derrick B.
Jan 15, 2023
Hi Cory,
Thank you for the great review. It was great to serve you and your storage needs and we appreciate you being a long-time client. We wish you well. Thank you for allowing us to serve you. - Jerry W.Orange County, CA0562Mar 4, 2023
After being a customer for years ownership and management have been very unorganized and try to make u pay for extras and raise rates in you. New management is trying to overcharge and bill everything. Avoid like plague
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Derrick B.
Mar 6, 2023
Hi Jerry,
We have searched our records and have found no record of your stay with us; we believe that you have mistaken ABBA with another business. We have had the same ownership for over 20 years and the same management for over six years. We do not charge extras and our annual rent increase is less than the rate of inflation. We pride ourselves on being fair and transparent. We believe that you have mistaken ABBA with another business.
Kind regards,
Derrick - Jessica N.San Francisco, CA544212Oct 29, 2021
We've been customers for about 4 years now. The property is clean, easily accessible, well lit and overall really well managed.
There was a storm on 10/24, a level 4/5. We live nearby and the entire area was impacted, including residential. Thankfully our storage unit did not incur water damage.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Derrick B.
Oct 31, 2021
Hi Jessica N.,
We thank you for taking time to share your experience at ABBA. You've been a long-standing valued customer and we appreciate your business. Yes, the storm was of major proportion and the team at ABBA put forth a tremendous effort to protect all of our customers' property and we're glad that you benefitted from the efforts. Thank you for sharing your experience with ABBA and we look forward to continue to serve you and your storage needs. - Louis T.Emeryville, CA1675May 21, 2022
Secure compound, clean grounds, efficient and friendly staff, especially Derek, who helped me and answered all my questions. I highly recommend this place.
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Derrick B.
May 24, 2022
Hi Louis,
Thank you for the great review. It was a pleasure to serve you. Thank you for choosing ABBA and we look for to serving you and your storage needs. - Thuy K.Concord, CA110Dec 1, 2022
Highly recommended! The facility is secure and well managed. Derrick is the best! One of my employees accidentally set off the alarm and I was notified immediately.
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Derrick B.
Dec 2, 2022
Hi Thuy!
Thank you for the outstanding review. We're making every effort to provide the service that you deserve. We appreciate you for allowing us to serve you. Have an enjoyable day. And thanks again for sharing your experience while storing here at ABBA Self Storage. - Ali N.Vienna, VA2319020Oct 13, 2018
The best self storage I used, the storage is very clean and nice very organized and safe and easy to access the prices are reasonable and they work with you to give you the best deals and discount
The manager there Derrick is amazing very very nice and helpful and friendly.
Thanks for an outstanding service!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Derrick B.
Oct 13, 2018
Hi Ali N.
Thank you for the fantastic review and feedback! It was a pleasure to work with you, and we look forward to serving you in the future. I'm quite sure that the unit will be ideal for your items as you begin the next leg of your journey. We're glad that ABBA is your fave ;) - Dec 19, 2014
I don't have wide experience with storage facilities, but this has been a good one. We had to suddenly downsize and put some things into storage, and this looked like a good place. It has been a very good place for us. Clean, dry, well taken care of, and a good use of that little strip of land between the houses and creek. Storage units are on one side, RV parking on the other.
I don't bug the managers unless I need to. And a few times, I've needed to: moving to a smaller unit, renting the truck, changing payment methods. They have been helpful and accommodating every time.
Two notes:
(1) There are two entrances. They are sticklers about needing to punch in the code to get in AND out, and don't take kindly to piggybacking on someone else. Security, y'know.
(2) It is not 24-hour access. I think if you get in too late, you may find yourself locked in!
A good place to use if you need to.Helpful 22Thanks 0Love this 20Oh no 0 - Jesse G.Concord, CA1227Aug 10, 2017Updated review
Ok,
Lets keep it short and sweet.
As long as I'm in the city limits this is and will be my go to storage!
Not going to mention any names..... (Derek AKA Mr. D) Very professional takes care of business good people person, the business will continue to do well as long as he's around. hats off to the staff in general. Go Abba.
JHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Derrick B.
May 19, 2017
Wow! Thank you for the wonderful feedback Jesse! It was a pleasure to meet you today, and thank you for choosing Abba as your storage destination!
May 19, 2017Previous reviewI've done a lot of moves in my time and delt with many storage facilities and people. by far Melissa & Derrick are professional/knowledgeable about the business and made me feel comfortable about the security that you guys have to offer. I know where I'll be going when I purchase my RV~ Or need to store my item's
- Jason S.Oakland, CA63131Jan 9, 2017
Great place! Convenient hours, multiple entrances, unit options, friendly staff, and you get a free lock when you check in!
I've been a customer here for years. I constantly utilize my storage space. I had no idea how useful it was until I started renting one. Two thumbs up!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Derrick B.
Jan 10, 2017
Some of the other free services you can take advantage of are: Move in truck, dump station, wash station, hand carts, furniture dollies! Thank you for being a loyal customer!