Ace Sierra Tow

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes cars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

Ace really helped me out of a bad situation!
They were there within 20 minutes, I couldn't be more relieved and grateful for their service! I highly recommend Ace sierra towing service.

My brother-in-law had to have his Jeep towed to the dealership- it would not start at all, even with a jump. The steering did not work, so Brently managed to maneuver the truck to back in almost perfectly straight (on a narrow street on a hill) to pull the jeep onto the truck. There was still a bit of shifting he had to do to get it on, and it was wild to watch. Small changes to turn the jeep a bit at a time- he figured it out. Super nice guy and will do what it takes to get the job done with care for your car.

I woke up to a dead battery and called for a jump at 6 am. Ace Sierra sent a driver out in a timely manner and jumper my Jeep in a matter of minutes. The payment process was quick, the driver was kind and quick about getting me in my way. I would absolutely call them again.

What life savers! I was stuck at a gas station & needed a tow. Ace is the first number I called. I was relieved when I was told a tow truck would come in no more than 30 minutes. Boy- was I pleasantly surprised when I saw the big yellow flat bed pull up in 15 minutes! Bretly was the driver & he was super warm & friendly. He got me and my car home safely & took great care when driving it off the flat bed. A trillion thanks for the great service. Much appreciated!

When you call for a service and you have a tow truck in your place with less then 15 that deserve 10 starts.
Very responsive reliable pricing and friendly service will definitely use them again if needed.
Highly recommended

Ace Sierra is our go to towing company for our personal vehicles and our company vehicles. Easy, fast and fairly priced! Thank you guys for all your hard work and being there when we need you.

I scheduled a tow with my insurance company but that tow company didn't answer my calls and had an estimated arrival time of 2 hours. I called Ace Sierra and they were professional on the phone. They had a tow truck driver there within 15 minutes. I'm very happy with their professionalism and service.

One of my cars acted up yesterday morning so I had to call for a flatbed to get it out to my mechanic in Hayward. Thanks to my AAA membership, an otherwise $200 tow didn't cost me anything this time. The flat bed truck that arrived was a really nice one too. I've never ridden in a Nissan flat bed before and this thing was pretty impressive with it's large window area. It was easily the nicest tow truck I've ever been in.

Anyway, the reason that I'm reviewing Ace Sierra is because the tow truck driver I had was so cool! Broken down on the side of the road, I didn't know what to expect, but when he got there, he was really great and it turned out that he was a car guy too.

Jarad (spelling?) had the greatest personality and was a true professional. He genuinely cares about his customers and went above and beyond the call of duty. Everything he did had a little extra care. I had the greatest time talking to him on the way to Hayward and he truly turned a potentially painful occasion into a pleasant one. I didn't want to impose, but after we left the car with my mechanic, he even dropped me at BART. This alone would have impressed me, but he was having some health problems with a bad back and yet went out of his way to be awesome. Beyond cool! He is truly an asset to the company and I hope that they appreciate him.

Let me start off by saying that I did not actually use these guys. I had a tire fall off of a little trailer I was hauling from clear lake to san jose. It was on veterans day at about 2pm. I called my AAA service to be informed that my plus member plan did not cover trailers. I could upgrade but it would take 2 days to process. Thanks for nothing. I googled local companies and called two, one being Sierra. The first company I called wanted pics of the trailer and a screen shot of my location on Google maps, even though I told them I just came over the Benicia bridge and was on the side of southbound 680. I sent them what they asked for and the wait began. While waiting, I called these guys. The phone was answered promptly, a few pertinent questions were asked and a quote of $350 was given. I thought it was kind of high but it was what it was. I thanked the man on the phone and told him I would have to call him back. A minute or two later, I got a call back from company #1. $675!!! I about had a heart attack. The trailer isn't even worth that and there's nothing even on it. After a couple minutes, I decided to load my dogs into the cab with the kids and my wife and I lifted the trailer into the truck and hauled a** home. All in all it turned I to a laughable experience, once we were home anyway. I just wanted to post this because there was a huge difference in price. Made me feel like these guys were honest and trustworthy. Also made me feel like the other outfit was looking to rip me off. If I am in need of their service in the future, I will definitely give them a call. I recommend anyone else to do the same.