Advanced Autowerks

Cannot recommend highly enough Advanced. They are responsive, efficient, and reasonable with their charges. Who escorts you to your car to review the servicing? Only Zak @ Advanced! They have my business for the lifetime of my car.

I have received nothing but excellent service from Zach and his team for the last two years for my 16 year old Audi

This is one of the most efficient auto repair establishments I have ever done business with.
I arrived promptly for my scheduled appointment time at 9am. I actually showed up a few minutes early and I'm glad I did because 2 people showed up right behind me. The energy is good, all staff are super friendly. I was checked in and on my way in about 20 minutes. I received a call about 3 hours later with a detailed itemization of the services provided and the diagnostic of potential maintenance I will need down the line. The price for the service and diagnostic on a foreign was super reasonable. These guys are the truth and very trustworthy.

Advanced Autowerks in San Francisco, CA provides expert auto repairs with meticulous attention to detail. They efficiently resolved my car's transmission issue, ensuring smooth operation and peace of mind.

Overpriced and Unhelpful.

I brought my VW in for oil and brake pad change. After the service the mechanic told me that the brake pads are fine, but the rotors need to be replaced as they are glazed. Quoted me $700 for just front rotors. I rejected the offer, and went to Shell Rapid Lube on 17th and Potrero which showed me that front brake pads were completely worn out, making metal-to-metal contact. The shop replaced the pads and rotors for $430.

They did change the engine oil.

We had a great experience working with Advanced Autowerks. Noticed a suspension issue with our BMW X5 and they were able to quickly help diagnose and solve the problem. And for a reasonable cost compared to the dealership! Will definitely work with them again.

While I did not have any repairs done to my vehicle at this shop, this review is only to allow others to know that they do not work on VW Euro Vans. The male person who answered the phone stated that it is very hard to track down parts for the euro vans as they no longer make them. I was under the impression that they did work on all VW models but I guess they do not.

The person who answered the phone was right to the point and recommended me a shop in San Rafael. Over all good customer service, they just do not work on VW euro vans.

Why didn't I ALWAYS take my Mini to these experts. Really understood my car and issues around keeping it up, chronic oil eating issues with Minis etc. The manager who took care of me had a Mini himself.. He knew his stuff. So professional. I totally recommend Advanced Autowerks to those who have the specialty cars they work on.

This is an unethical shop. They will sell you parts and services you do not need. If you take your car here and have expensive recommended items, get a second opinion. For me, the last straw was when they lied to me, wasted my time, and said they couldn't flush my brake fluid on my GTI - claiming the rear bleeders would not back out of the calipers. They tried to offer me more than $2000 worth of rear brake repairs. I took the car to another shop and lo and behold only in an hour the brake fluid was flushed - no problem with the rear brakes.

I've had other service items done here. My previous water pump replacement included unnecessary parts that likely did not need to be replaced. There is plausible deniability here so I imagine we can argue about this, but still seems slimy. Several unnecessary service items were recommended over a few annual service visits: engine mounts, cam ladder reseal, control arm bushings, and sway bar links. A second opinion from another shop and none of these items needed replacement. On the lift, I even looked at the integrity of the control arm bushings, and they are in good shape.

Avoid this place. I gave them my time, my money, my trust, and quite a few chances to win a repeat customer. I'm done!

They gave me an honest assessment of what it would take to repair my vehicle. I really appreciate the transparency and professionalism.