Aladin Automotive Laundry

This review is for interior detailing: unbelievably excellent customer service, and professional detailing! This was my very first time getting the interior of my car detailed, and Dominic made the entire process very stress free. He was prompt with the texting communication, thorough with explaining the process and fair with the cost. He even went above and beyond with giving my car an ozone treatment to help me with my dust allergy! The only thing that I had read about before was that they do put your car on idle to help dry out the shampoo treatment, so be prepared for this.

Customer Service: 5/5
Location: 5/5
Service Quality: 4/5

I took my '08 Honda Ridgeline to be hand-washed and have the interior detailed. The front staff was accommodating and helped put together a cleaning package price for me and set a date.

When I arrived for my appointment he took the keys and answered all of my questions and then sent me off with an expectation that it would take about 3 hours to complete.

The nice part about their location is Tim Hortons being right nearby. I did utilize that in between, of course!

I received a text message from them around the 3 hour mark and went to pickup my truck. They gave me a complimentary air freshener when I paid and then took me to inspect their service.

I wasn't disappointed. It smelt SO fresh inside, the carpets were incredibly clean, all of the surfaces were clean and you could tell they'd spent time getting into the cracks of things.

I will say however, that my steering wheel has never been the same- but that doesn't bother me. Whatever cleaning product they used stripped off the parts of the wheel that had been peeling- about one third of the steering wheel is slightly rough now.

But again, doesn't bother me.
However, if you have a nice-r vehicle or you're worried about things breaking or being peeled/chipped/etc, I think you should go to a more luxury auto detailer.

Aladin is a great service for cars that are daily drivers. It is not a great service for expensive or new cars.

I would 100% take my vehicle back to them. For the price and for the incredible clean it was worth it. I was enjoying the 'new/clean car smell' for days after!

Sent my husband here to get a detail for his car and they broke the side mirror. Owner said he would pay to fix it or get another side mirror to replace it. Gave us the run around for months saying he would pay for it. Got tired of waiting and got it fixxed and gave him the bill. Now he said to go through ICBC for 80 dollars he cant pay. Dont detail cars if you dont know how and damaging them!!! Dont get your car detailed here. It will cost more than the detail to fix!!!!

Amazing! My car was so gross and after a detailing I am stunned at how clean they got it at a very reasonable price! Highly recommend!

I bought a voucher from Yelp giving me $26 credit for $18. On Sunday, July 15th, I went there, hoping to use my voucher towards their Mini Detail deal which costs $45.
First guy I spoke to there, was not sure which voucher I was talking about. None the less, he directed me to the washing tunnel, where my car was externally washed. Washing quality was ok, though some bird poop on my windshield did not come off. Then, I proceeded to get the inside of the car vacuumed. The guy I spoke to there seemed to be the one in charge. He told me that I should have booked an appointment ahead of time and that it says so on the voucher (it does not). Then he said that cleaning the car from the inside takes three hours since they use a special shampoo for the seats and they have to wait until the seats are thoroughly dry. That does not make sense to me. Who will (or can) leave their car for 3 hours just to get it cleaned?
To me it sounds like a way to deter people from using the full value of the voucher.
Anyway, I was not impressed. I left after getting just the external wash, and will not come back. I paid $18 and received $9 + tax worth of service.

For $50 I could have done a better job myself. Not only was the service poor, my windshield was left with a wide crack which, was denied ever done by the employee. I was trying to get my car clean before I sell it, which may be harder to do so with a crack on my windshield. Overall not impressed.

Attendants super friendly and nice. They will try to upsell a service but the basic wash is good enough for my car. Can't expect 100% detail quality but a very decent wash for less than 5 minutes. Will get your car noticeably cleaner. If you have a white car it might show off the dirtier spots especially the back plate area and/or lower doors.

Incredibly poor service, paid a premium for my pick-up truck to be washed as "pick-up trucks cost more". I could not even see any soap coming out of the drive though. My truck came out dirty with numerous dirt streaks and dirt spots. I pointed this out to the attendant or manager, not sure who this guy was. He proceeded to try and justify the poor car wash saying that its an older car wash and not intended to clean your truck completely. So what am I paying for? A car wash is a car wash. I asked him to run my truck through again, he refused, "if you don't like it, don't come back" I usually use the car wash on Gilley Avenue close to Rumble in south Burnaby. There you can see tonnes of multi-coloured soap coming out of the car wash for half the price of this rip-off "wash" service. I will not be back here for sure. Do yourself a favour and avoid the place like the plague.

My wife brought my EXTREMELY dirty used car that I bought from Craigslist here for a detailing. The new owner, Dominic, was extremely attentive, kind, and gave her amazing service. Even better was that my car came back SO CLEAN and beautiful. I highly recommend this local business.

I showed up at 9 am, and it was closed. Waited about ten minutes but nothing changed. Maybe Google Maps listing of their hours was incorrect, but this was still frustrating.