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Review Highlights
“He responded to my text for scheduling within 30 minutes and kept me updated on his arrival time for the repair.” in 12 reviews
“If you are looking for a company with expertise at a reasonable price, Alfa Plumbing should be your choice.” in 7 reviews
“Our kitchen faucet had been getting worse and worse over the past months and suddenly there was no warm water at all.” in 4 reviews
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About the Business
Plumbing, drains, water heaters, service and repair, faucets, toilets
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Overall rating
145 reviews
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- Juliana W.Berkeley, CA755Jun 21, 2016Updated review
Jorge is PROMPT, PROFESSIONAL, AND PERSONABLE!! I highly recommend his plumbing services and good advice.
Helpful 0Thanks 0Love this 0Oh no 0Jun 26, 2015Previous reviewAlfa plumbing company, headed by Jorge Alvarado, was available within hours of my calling, very professional and knowledgeable, and stuck to the original price even though a pipe broke during their work and required a trip for extra parts. He also returned the next day (no charge) to show me how to put a water restrictor on my faucet. Wonderful service!
- Shannon H.Berkeley, CA558118Feb 23, 2024
Backed up kitchen drain caused the laundry trap to spew icky gunk (yes, that is the technical term ;-) ). Called, then texted, Alfa Plumbing and someone texted back immediately. Half an hour later I was told someone could come over. Yay!
Efrain arrived quickly, loved our huge friendly dog, then got to work assessing and snaking. Turned out to be multiple huge, disgusting clogs. He solved the problem and gave us recommendations for what to do going forward to avoid this issue. Great guy.
I highly recommend Alfa Plumbing and Efrain!Helpful 0Thanks 0Love this 0Oh no 0 - Birrell W.El Cerrito, CA336Nov 3, 2023
We had a garbage disposal jammed with rice. We called Alfa, and Jorge promised that Efrain would come the next morning.
He came, he looked, and he quoted three prices: to replace the troubled leaky pipe under the disposal, to do that and snake the pipe, and to replace the garbage disposal entire. I was grateful for his "This is what it may cost" clarity.
Then Efrain removed the old pipes, replaced them, cleared the garbage disposal and reset it. He tested the work - snaking the pipe did not seem necessary. The garbage disposal was working again. He had delivered us a working kitchen for the lowest price quoted.
And he was pleasant to be around.
I would recommend these folks any time.Helpful 0Thanks 0Love this 0Oh no 0 - Charlene L.Berkeley, CA217310May 22, 2024
I had a water heater issue and Alfa plumbing was able to come out within a few hours of me contacting them! My 2010 water heater had a few different issues and Alfa was able to resolve each one. I was happy they didn't push me to buy a new water heater and, instead, took the time to resolve the various issues. Thanks Alfa!
Helpful 0Thanks 0Love this 0Oh no 0 - Florin L.San Francisco, CA08Feb 3, 2024
They answer the calls quickly and they do a great job in scheduling you at your convenience very timely.
They have an excellent team and they can solve any problems.Helpful 1Thanks 1Love this 1Oh no 0 - nic t.Berkeley, CA353438Nov 5, 2022
We have used Alfa Plumbing once a few years ago for a major piping project. So last week, when we found a leak from our hot water tank, we immediately called Jorge. Although he was busy with a few projects, he still made time to come check on the leak right away.
Our tank needed to be replaced so Jorge very quickly called his supplier and gave us an estimate that night itself. His estimate was reasonable and fair (we also had other competitive quotes). We decided to go with Alfa even though other plumbers had offered us extra warranties because we liked his work from the first project. It was a Friday when we confirmed, he and his team were at our place first thing on Monday morning with a new tank!
We're so glad we made the decision to hire Jorge again as he provided us with timely, neat, high quality and impeccable service and workmanship. Just looking at the new tank, new pipes and the entire installation, tells us that he took great pride to ensure the installation was done meticulously and with utmost care.
On top of that, it appears that we needed an expansion tank to regulate the water pressure and protect the new tank. Jorge just took care of it Most importantly, everything was working well after the tank switch! If we ever have plumbing needs again, Alfa will be on speed dial!Helpful 1Thanks 0Love this 0Oh no 0 - Nathan M.Berkeley, CA05Jan 26, 2024
We have an older house; so any plumbing project becomes a problem in adaptation to existing utilities and structures. We have been very happy with how Jorge and his crew have not only found ways to do projects both large and small; but do them neatly, and within the quoted time and cost.
Helpful 1Thanks 1Love this 1Oh no 0 - Mark L.Berkeley, CA06Jun 28, 2023Updated review
Jorge and his team are still great, honest, efficient, hardworking, problem-solving . Changed water heater same day, and figured out a plan to save us from installing an expensive extra valve. Second time he's helped us (see prev review)
Helpful 0Thanks 0Love this 0Oh no 0Mar 17, 2022Previous reviewJorge quickly made an appointment to check out our shower that was leaking into the floor below and had a crew in to work on it right away. Communicated clearly what he was hoping to do and when he discovered the problem was more simply repaired than expected, was very transparent about it and saved us the time/money/hassle of doing a bigger more expensive fix, while easily switching gears to do quality work on the actual problem. I also want to put in a good word for his crew, who were professional, efficient, and skilled at explaining things as well. Stellar service.
- Ray Y.San Francisco, CA08Jan 13, 2023Updated review
Jorge at Alfa Plumbing are great. They recently replaced a water heater for me and included the water piping and shutoff valves. They take care to do a thorough job. Jorge is very responsive and cares about his customers.
Helpful 1Thanks 1Love this 1Oh no 0Jun 9, 2022Previous reviewAlfa Plumbing did an excellent job replacing two toilets in our house. Jorge recommended Toto and they work great. The installation was very professional, they even replaced the water line valves and explained everything. I highly recommend them.
- Don M.San Diego, CA07660Jan 12, 2023
Our faucet was not having good water pressure. Ibrahim set a time and came right away to fix our issue. He is very kind and we definitely recommend him for future work. He had previously fixed our toilet base. GREAT VALUE. HIGHLY RECOMMENDED. DOES NOT TAKE ADVANTAGE OF YOU.
Helpful 1Thanks 1Love this 1Oh no 1 - Michael R.Berkeley, CA05Nov 30, 2022
I can't give Alfa high enough appreciation and compliments for the quality of their work; and, most importantly, their responsiveness and service. I have owned many homes over the years in different parts of the country and have never experienced this level of responsiveness and service combined with quality. Alfa has done many planned and emergency projects for us.
Most recently we had a leaking kitchen faucet which was super hard to diagnose and ultimately required a new faucet from the manufacturer. Alfa responded immediately to visit and try to solve the problem combined with giving us instant advice by texting on what we needed from the manufacturer.
Alfa just keeps vastly exceeding what I thought was possible with a plumbing team every time I work with them.Helpful 1Thanks 1Love this 1Oh no 0
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