Review Highlights
“Alex and his crew did a great job at our wedding, they were organized on time and easy to communicate with.” in 20 reviews
“We had an event earlier this week in Portola Valley, and it went off smoothly, thanks to the team at AAP.” in 22 reviews
“I contacted Steve from All About Parking regarding a corporate event my company would be hosting a month away.” in 14 reviews
Location & Hours
Serving San Mateo Area
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Amenities and More
About the Business
Business owner information
Steve S.
As a long-time Yelp 5 star and BBB A+ business, we provide comprehensive valet parking and traffic control solutions for private and corporate events, fine hotels, Michelin-star restaurants, and more. With a keen eye for perfection, we specialize in first - and lasting - impressions!
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Recommended Reviews
Overall rating
79 reviews
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1 star
- theresa baldocchi B.Hillsborough, CA8529Nov 13, 2018
Great Valet Parking Company - very reliable, courteous and professional! I had an event last weekend and they came with big smiles on their faces and eager to help! Terri Baldocchi
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Becca B.Hillsborough, CA462Jun 5, 2024The team was amazing from the logistics and planning to the onsite service. Everyone was so kind and on point. Thank you for working with us on my party!
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Robert H.San Francisco, CA053Jan 3, 2024Updated reviewUpdate: 01/03/2024
I originally posted a 1 star review for All About Parking on the New Year after their valet took my car for a joyride. Shortly after getting in touch with their client, the hotel, I was contacted by the valet's supervisor letting me know they were investigating the attendant's actions. Today, 01/03/2024, I received a call from the AAP's CEO to inform me they took the necessary disciplinary actions for their former employee. I greatly appreciate the integrity of AAP and how seriously they treat their business.Helpful 0Thanks 0Love this 0Oh no 2Jan 1, 2024Previous reviewI chose to valet my car during New Year's at the Graduate in Palo Alto. I made small talk with the attendant while he was checking my car over before what I assumed would be a short trip to the hotel's garage around the corner. I introduced myself to the attendant and he said his name was "Johnny, like Johnny boy", friendly enough interaction. After I hand over my key fob and get to my room, my car's valet app reported that my car has left the immediate area and is going over 30 MPH, in a business area of downtown Palo Alto. I thought maybe the app was acting up or maybe "Johnny" was driving the car around the block to have a better turning angle to the garage. My suspicions were raised again when I checked out and asked the front desk if I could leave a tip for Johnny the next day because I didn't see him that next morning. The front desk workers said there was no "Johnny", only a Bosco on duty the night before. And then I noticed my steering wheel has a new scratch that wasn't there before. That's when the valet lost the benefit of the doubt and I reviewed my dash cam files during Johnny/Bosco's parking of my car. He had driven past the hotel's garage, quickly accelerated to over 40 MPH on a small street roadway and drove my car for 10 minutes through downtown Palo Alto, driving erratically not signaling and coming dangerously close to hitting some poor bicyclist. Paying $50 for the peace of mind of secure parking only to have an All About Parking's employee take advantage of his access to people's property. It's only a matter of time before someone gets injured. This is completely unacceptable behavior and clearly displays this company's unreliability. I'm still waiting to hear from the valet's supervisor, Diamond after contacting the hotel regarding their contracted valet provider.
- Ling T.Redwood City, CA012Feb 14, 2024Updated review
This is my second time to hire AAP. I'm very pleased with their service. It was a last minute, but they accommodated my request very quickly with a very good rate. The valet people showed up at my house on time and they're great. I'll go to AAP again for the valet service.
Helpful 0Thanks 0Love this 0Oh no 0Jul 29, 2019Previous reviewThis is the second time that we hired these guys. They are great. The guys are punctual and communicative.
Will hire them again!Feb 12, 2019Previous reviewFirst time to hire All about Parking. And they delivered a perfect service. Will use them again.
- Brian P.Burlingame, CA041Dec 7, 2023
We have used All About Parking's services for several events. They have always been professional, communicative, and punctual - checking in regularly to ensure everything went smoothly. Our guests have consistently provided positive feedback about their experiences with this company.
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Michelle P.Burlingame, CA171171Mar 9, 2022Updated reviewAll About Parking was
Responsive and great follow up to prepare for our event . The team was gracious
Professional friendly and an amazing detail Tina party . Especially since the home of the event was a tricky spot for parking. The added " treat " of valet actually can ease the worriers for a party host and ensure guests arrive with a great spirited attitude .
Helpful 0Thanks 0Love this 0Oh no 0Jul 17, 2018Previous reviewI recently had the pleasure to have All About Parking work one of my events for a last minute addition. Our parking for a special family event was questionable and to accommodate our guests AAP was quick to respond and provided us with a beautiful Valet set up as guests arrived to the location.
The staff was professional, pleasant, and personable. There is a fine line of professional and personal with helping guests into the venue and they delivered.
Alex H.Kennesaw, GA041May 9, 2023Amazing service. Reggie and his crew were prompt and professional. Our guests could not stop raving about it. Highly recommend.
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Stacey D.Newport Beach, CA33163Feb 28, 2023This team was exceptional from the start to the beginning. We had to postpone our event last minute by 3 weeks because of the crazy rain we had the end of January. Tracy was on top of it and flexible with our rescheduling. The team of guys showed up early and were easy to direct where the parking was going to be. Edwin checked in with me regularly through the evening to let me know the status of how many cars were left, etc. They are timely, efficient and kind!
Helpful 0Thanks 0Love this 0Oh no 0- Haley M.Redwood City, CA01Oct 28, 2022
We've used All About Parking for two Donor Appreciation Events in Hillsborough where parking is limited and both times have been great. The valet attendants were timely, ran things smoothly and their service was complimented by our guests. We would recommend them to others and use them again!
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Glenna F.San Francisco Bay Area, CA47324Nov 19, 2019Working for a high line dealership, it is nerve wrecking picking a valet service for our events. I booked All About Parking for valet services twice now. Each time the team was prompt for our events and provided everything needed. Alex Varnava, Director of Events, is a pleasure to work with. Any time I had any questions or concerns, he always promptly addressed them.
At our last event, we had a small issue with a client leaving their car at the valet without their keys. This caused valet to back up. The supervisor at the event, handle the situation professionally. He went gone above and beyond to find the client and made sure the remainder of the night went smoothly.
I highly recommend All About Parking for anyone in the Bay Area looking for valet services!Helpful 1Thanks 0Love this 1Oh no 0
Allison R.Oakland, CA271512Aug 20, 2017Steve and the crew at All About Parking treated my not so big job just like I was a VIP. He drilled down on all sorts of details and staffed it with more than i suggested...just cause he wanted everything to go well ...And he really cared since he was parking an elderly clientele for me.
His staff were well dressed, courteous, and communicated with ease.
Well Done ! All About Parking!
You are most definitely my go to.Helpful 7Thanks 0Love this 0Oh no 0
