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Machine and tool rental
Review Highlights
“We have used other equipment rental companies but have not been consistently satisfied with the experience.” in 11 reviews
“They answered the phone when I called and helped get the pressure washer running!” in 2 reviews
“Everything went smoothly until the return.” in 3 reviews
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Overall rating
30 reviews
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1 star
- Vince C.Novato, CA65912Feb 8, 2019
All Star is my go-to place for renting tools and other items as well as getting propane refills. Their selection of items is really good, never had a problem with anything I rented, and the staff is always super helpful and very knowledgeable about everything they rent if you ever have questions. Their prices are fair for a rental shop in this area.
Highly recommended and I doubt you'll be disappointed if you rents from them.Helpful 1Thanks 0Love this 0Oh no 0 - James A.SoMa, San Francisco, CA05Mar 12, 2024
This place made me feel safe about sending someone that knew nothing about plumbing to pick up a 50 foot snake. After assuring her, she would not get bitten,she was there and back in no time. Correct tool, no snake bite. Thanx guys
Helpful 0Thanks 0Love this 1Oh no 0 - Reena R.Corte Madera, CA5316626Oct 19, 2022
Always have what we need. Friendly customer service. Equipment always in good working order! Rates are on par with other rental companies - maybe a touch lower. No complaints at all! Grateful that they're here!
Helpful 0Thanks 0Love this 1Oh no 0 - Hailey P.Petaluma, CA01Jun 2, 2023
Working with All Star is such a pleasure, the company I work for has been needing a truck the last few weeks as we move a sculpture around town and Alex has been nothing but accommodating and SO flexible with our constant changing schedule for needs of a truck. If there is any time we need to change our reservation I am always met with a " no problem!". GREAT customer service and super helpful, couldn't recommend them more!
Helpful 0Thanks 0Love this 1Oh no 0 - Krystal A.Ormond Beach, FL242577643Aug 13, 2018
Rented a Lawn Roller on August 10, 2018, returned next day
Rented a Tamper Plate on Saturday August 11,, 2018 and returned early Monday morning
The service was great! The guys helped to load the rentals and unload them. It was quick and easy and the info was clean and clear. They pretty much have anything you need to remodel a yard, pull an engine, move heavy materials from point A to B, wood chippers, fork lifts, trailers, etc.
PROS:
- very nice staff
- quick and easy staff to work with
- open Monday-Saturday
CONS:
- Closed on Sunday so if you rent on Saturday you have to wait till Monday to do return.Helpful 0Thanks 0Love this 1Oh no 0 - Cathy G.San Francisco, CA01Jan 19, 2022
We had a great experience renting a moving truck from All Star Rents. The staff was very helpful. Everything went smoothly and their price was much better than other companies that I got quotes from.
Helpful 0Thanks 0Love this 0Oh no 0 - Terry B.Mill Valley, CA1112Sep 1, 2019
We use All Star as our primary equipment rental source. We have used other equipment rental companies but have not been consistently satisfied with the experience. We have rented flatbed trucks, power lifts, stair climbing dollies and many other items from several of their locations. The equipment has been competitively priced and in good working order.
Helpful 1Thanks 0Love this 0Oh no 0 - Osmani V.Larkspur, CA1102Nov 6, 2017
Good rates, trucks are a little old but the staff was friendly and helpful.
Will go back for sure next time we need to rent a 24' Box truck.Helpful 0Thanks 0Love this 0Oh no 0 - Roger B.Novato, CA02May 5, 2021
A hidden gem. Anyone who needs to refill their propane tank should go here! They charge by the gallon on not by the tank. This translates into significant savings vs. the tank replacement option. Additionally, it is apparently not uncommon to buy a not completely filled tank. I had 2 tanks refilled for $38. Compare that with at least $50 from Home Deport. A little difficult to find, at least via Wase, but worth the effort. Roger
Helpful 0Thanks 0Love this 0Oh no 0 - Lars S.Novato, CA58440708Sep 11, 2014
Let's face it, most of the time when we rate/review a business it is based on how we are treated/serviced by the personnel. So depending on the person you happen to encounter and the mood that person is in, will largely determine how you perceive the business, if you will go back, and if you will recommend it to a friend. It seems to me that many business owners don't understand how much this can mean to the bottom line.
If I were to only deal with the manager Brian at All Star Rents I would have awarded them 5 stars. This is the only equipment rental company in town since a few years back. They have all kinds of equipment and they also sell propane.Helpful 0Thanks 0Love this 0Oh no 0
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