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Review Highlights
“I have been living in Brooklyn for the last 7 years and Alley Cat has been my exterminator ever since.” in 61 reviews
“Of course one is generally never excited to be calling an exterminator, but it's always a pleasure to see Don.” in 35 reviews
“It took a couple times to find the hidden hole where the mouse was coming through, but they did find it.” in 37 reviews
About the Business
Business owner information
![Photo of Donald C.](https://s3-media0.fl.yelpcdn.com/buphoto/VFucJRFIf8ceSKHTlFOXgw/90s.jpg)
Donald C.
Free cheerful advice available when you text us at 917-224-7514 or e mail us, send us your photos of icky bugs and we can I.D. them for you. 60% of the time they are not Bedbugs, but if they are you are in good hands with our bedbug team. We are also expert rodent proofers and can protect your home or business from future rodents. We also provide wildlife trapping and exclusion for raccoons, possum, etc, Pigeons and their droppings can be a nuisance and unhealthy for you and we have many solutions available. Whether it is a home, restaurant, nursing home, food processing plant, nightclub or condo units or any other facilities we will provide the best service at a fair price, Don
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Q:
Do they trap raccoons in Brooklyn?
A:
I did not use them for this but if you call, Helen is so personable & will give you an answer. If they don't handle this she will recommend someone.
Thom F.
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Overall rating
184 reviews
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- Daniel K.Williamsburg, NY1166Dec 26, 2016
We live in a city where the benchmark for the size of dog you should adopt is laid out by the following criteria: "Could said dog defeat a New York rat?" While Great Danes are probably the only beasts able to take on such a battle, New Yorkers take their chances with their Miniature Schnauzers. Yes, pest control is a real problem in this city, but with guys like Don, you have nothing to fear!
We saw a few mouse droppings in the kitchen and swiftly Googled "best exterminator NYC" after which Alley Cat Exterminating prominently featured. Don was able to come over the day after Christmas and offered not only a rigorous examination of our apartment - tossing couches and fridges hither and yon - but provided us with life coaching on everything from real estate to how to drill into a brick wall. This man is a veritable repository of all things home related (and even those that are not).
In short, for a wholly reasonable fee*, we had our issue assessed; poison and traps placed down in relevant areas; and holes closed off to keep our vermin neighbors at bay. The process was efficient, friendly, and professional and made the dreaded pest control affair wholly tolerable, which is saying a lot. Needless to say, if you are looking for a top-notch pest control service, you needn't look any further.
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*Other pest control firms quoted three or four times as much.Helpful 2Thanks 0Love this 2Oh no 0 - Caroline E.Ocean City, NJ2245Apr 4, 2024
I am so happy that I reached out to Don at Alleycat! He quickly responded to my request and advised on the exact type of pest, when it had previously been misidentified by my veterinarian.
He was also very fair in providing an estimate for treatment. While I am not sure about moving forward with professional treatment for this issue, I would definitely choose Alleycat for all of my exterminator services. Thank you so much, Don!Helpful 0Thanks 0Love this 0Oh no 0 - Lauren S.Brooklyn, Brooklyn, NY16831Aug 18, 2024
Don at Alleycat is incredible. Years ago he did a visual inspection to confirm a case of bedbugs and was so calm and kind to my very freaked out roommates and I. Don throughly inspected every bed room and living room and did it with patience and kindness while I asked a multitude of questions. Because my landlord had their own exterminator I wasn't able to use Alley Cat for the service but I wish we could have.
Since then Alley Cat has been my go to for any pest questions which has included sending photos of bugs and every time i get a prompt clear response. Alleycat is the only exterminator I recommend to my friends!Helpful 0Thanks 0Love this 0Oh no 0 - Damon Lance J.Brooklyn, NY803913Jul 18, 2024Updated review
2024 Update: I'm still in the same apartment in Williamsburg and had another mouse problem that no maintenance folks could figure out or diagnose. I found this contact for Alley Cat from years ago -- and this time Scott and Lauren came by. They were incredibly thorough, wise, and kind. If you had ever told me I could laugh during a rodent infestation I would say you were nuts, but Scott and Lauren combine their professionalism with humor and humanity. It took a couple times to find the hidden hole where the mouse was coming through, but they did find it. I am writing after having gone 2.5 weeks without any more unwanted visits.
I am glad I stuck with Alley Cat and am keeping them on emergency dial just in case. Highly HIGHLY recommend to others.Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Donald C.
Feb 28, 2015
Helen is still dancing in the kitchen after I read this to her!! You made her day, I also want to say what a pleasure it was to meet you, you are a true gentleman.
Feb 27, 2015Previous reviewTonight nearly the unthinkable happened: I came home from a long trip, with complete peace of mind.
A few weeks ago, this wasn't possible. I live in a relatively newly constructed building (2007) on a block in Williamsburg that has construction happening on every side. A few weeks ago, we had our first infestation, and they hit hard. There was noise in the walls, ceilings, and soon my own unit had visible evidence of the mice problem.
I called Helen on a Saturday night, paniced. As many here have commented, she was totally cool and matter-of-fact about the whole event, reassuring, and we scheduled a time for her husband Donald to come by. (The only drawback to this company is that they are SO popular in the area, I had to wait five days).
Donald arrived on time the next Thursday morning. Confident, knowledgeable, in charge, funny as hell. If there is any possible way that an infestation can be made into something fun, then Donald can do it. The man truly loves his work, and it shows. His attitude, demeanor, and anecdotes were worth the price alone.
For no extra charge, Donald came back two days later after the initial poisons were torn up, and replaced them with new bags. Again I was somewhat paniced, but Donald was totally calm, assured me that this is part of the process and exactly the way extermination process goes.
Three weeks later, I can safely say Donald was right. No new sightings, no noises, no more squeaking/chewing. I was able to go away on a business trip and return knowing safely that Donald and his family had resolved the issue, and have my back in case the endless construction on my block wreaks more havoc.
Thank you to Donald, Helen, Jennifer, and the whole family for helping me sleep and relax again in my own home! - Michael R.New York, NY7219Feb 12, 2024
Just had Don by this morning to help out with a mouse problem. Great service and very knowledgeable. It's important to understand: when you call, you get Don. When Alleycat comes by, it's Don. You pay Don. There's no nonsense going through an intermediary, having "one of their technicians come out".
It's all Don. And Don is great.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Donald C.
Feb 12, 2024
Don is Grateful! Thank you for taking the time to share.
- Ml B.Brooklyn, NY04Jul 16, 2024
Don Clark came to my apartment to deal with mice six or seven years ago, and he was one of the most impressive professionals I have ever worked with. When I spotted a mouse a few days ago I contacted Alleycat immediately. Lauren and Scott came and exhibited the same thoroughness, level of communication and detailed understanding of mice that I had experienced years ago. Alleycat is a shining example of why family-run businesses can reach such a high bar of excellence. Go nowhere else for pest control.
Helpful 2Thanks 1Love this 0Oh no 0Business owner information
Donald C.
Jul 16, 2024
Thank you so much for your kind words
- Shawn C.Brooklyn, NY02May 18, 2024
Donnie is the best! Extremely responsive, effective, and thorough. Also a lovely guy.
Helpful 0Thanks 0Love this 0Oh no 0 - Kathleen H.Manhattan, New York, NY106Jun 10, 2024
Scott was amazing. He resolved our ant problem with one visit and will return to make sure our hornet issue is as well. Scott's prompt response, thorough explanation of what was done and what will be needed was very cleae, and professional and friendly demeanor was refreshing.
Helpful 1Thanks 1Love this 0Oh no 0 - Yves X.New York, NY46525Apr 7, 2024
I called Don who kindly informed me that he serviced the Brooklyn area- fact that I already suspected. As we know, Brooklyn is the New York City borough that has the largest geographic area, so it is totally understandable that he may not be available for other locations. Anyone else would have ended the phone conversation at that point, but he genuinely wanted to help me. He generously shared his time and unparalleled wisdom. Coming across as a total gentleman with impeccable listening skills, I did not even notice when roles reversed as he began asking me questions. I never felt judged or concerned he would dismiss any novice attempts to resolve an unprecedented situation. By the end of the delightfully useful exchange of ideas, he recommended a gem of a person who did not let Donnie down. However, Don asked me to "please" call him back if the geographically closer recommendation did not respond in the expected timeframe. Good people associate with good people so that was not the case for the record. As one reviewer stated, this transparent sense of ethical business practices makes global citizens proud to support small business owners whose mission it is to help and not progress at our financial and psychological expense.
Helpful 1Thanks 0Love this 0Oh no 0 - Raphael B.Queens, Queens, NY02Apr 11, 2024
Amazing service, very helpful, was easy to communicate with, assisted in identifying a specific insect, honest, quick to respond.
Helpful 1Thanks 0Love this 0Oh no 0 - olivier r.Gowanus, Brooklyn, NY01Nov 25, 2023
I had a an amazing experience with Don from Alleycat. I was desperate finding a real exterminator expert to get rid of the mice at home. Before finding Don I called other companies that did not do much than adding poison and glue stickers..
hopefully I found Alleycatt on Yelp. Don came 2 days after my request and fixed everything! Found and Sealed holes and added traps. Results after 2 weeks I don't have any mice!! And it's been 2 years that we were dealing with this issue. Thx Don!! You're da man and definitely THE Mice Exterminator!!
You changed our family life at home!Helpful 1Thanks 0Love this 0Oh no 0