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Family-owned & operated
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Certified professionals
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Committed to quality results
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20 years in business
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Services Offered
Verified by Business
Plumbing inspection
Plumbing repair
Sewer repair
Water pipe repair
Plumbing installation or replacement
Sewer installation
Water pipe installation
Review Highlights
“I was also impressed with the communication between Gab and John while the work was being completed...” in 16 reviews
“Christian found the leak in our pool and was very thorough and pleasant he was on time and efficient.” in 15 reviews
“. They took very good care of me, Paul was who I was in contact with, and what a pleasant demeanor he has” in 13 reviews
About the Business
If you have a leak don't hire a plumber, hire the leak specialists--American Leak Detection! **Serving: Solano, Napa, Sonoma, Marin, San Mateo, & N. Santa Clara Counties (not San Jose)** American Leak Detection can find and repair any leak, whether it's on your plumbing, swimming pool, spa, irrigation lines, sewer, or gas lines. Leaks cause damage to your property, waste water and lead to future repairs. American Leak Detection develops and uses proprietary leak detection equipment and techniques to accurately locate all forms of hidden leaks in non-destructive ways. There's no replacement for experience, and within our office we have nine leak detection technicians with an average of 10 years working at our company. This level experience makes us the most accurate and knowledgeable leak detectors in the business. While locally owned, we benefit from the support of the national American Leak Detection Corporation. That means our technicians are trained and tested at our corporate headquarters to ensure that they're great at what they do. Print this ad to receive a $25 discount.
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Overall rating
167 reviews
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- Brigitte B.Palo Alto, CA02Apr 3, 2024
We had a huge water bill last month and knew we had a leak but saw no visible evidence of water. Most plumbers don't do leak detection so we reached out to American Leak Detection. Their team responded immediately and sent someone out first thing the next morning. The employee was so knowledgeable and passionate about the work. He explained the process, confirmed we had a leak, and gave us the leak's precise location. Our insurance ended up covering the cost of their service so it's worthwhile to check your coverage!
While I hope you never need a leak detection company, it is reassuring to have a company like this when you need help! Highly recommend!Helpful 1Thanks 0Love this 0Oh no 0 - Joshua H.San Francisco, CA01Aug 16, 2024
We had a leak that our usual plumber could not locate so he recommended American Leak Detection. They got me an appointment like two days out which I thought was great, they found the leak within minutes. They gave me a quote for the repair and I called them later and they got me an appointment 2 weeks out. Which they moved up 12 days to make it two days out which I also thought was amazing.
Trevor came out this morning and he was great! Very friendly and professional and kept me informed throughout the job. He did a fantastic job fixing the problem and went above and beyond as far as I'm concerned!
I would without a doubt 100% recommend American Leak Detection to anyone looking for help with locating and fixing any plumbing leak you have! If all their employees are as friendly and professional as Trevor was they are in very good shape! Thank you again Trevor for the great work you did and thank you American Leak Detection for being so prompt and fair with your pricing!Helpful 0Thanks 0Love this 0Oh no 0 - Jess G.Santa Clara, CA185Aug 19, 2024
I called the number posted on yelp and there is a guy called Vince picked up the call 20 min ago. He was not patient at all. Very rude and aggressive when I tried to offer more information about the leak I had recently. He kept talking on top of me. When I asked him to stop being rude to me, he argued and became more aggressive. This was the first time I have ever encountered situation like this in my area. This guy doesn't represent this company and should be fired right away.
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Robert C M.
Aug 26, 2024
Thank you for bringing this to our attention. We sincerely apologize for the negative experience you had with our representative, Vince. His behavior was extremely unprofessional and unacceptable, and this is not reflective of our company’s values or standards.
Immediately after your call, we reached out to you to address your concerns and agreed that Vince’s attitude was completely inappropriate. We have since spoken with Vince and taken appropriate steps to ensure that this does not happen again. Additionally, we were able to help you out with your issues at your home.
We appreciate your understanding and patience as we worked through this matter. Your feedback is invaluable, and we are committed to ensuring that such incidents do not occur in the future. If you have any further concerns or need additional assistance, please do not hesitate to contact us directly.
Thank you for giving us the opportunity to make things right. - Oct 31, 2023
This company is fabulous! It is not our first time using them. They have come to our property a few times for broken underground irrigation. They have never let us down.
This week we had a damp spot in our drive, that turned into a puddle, that quickly within a couple of hours turned into a cascade that started showing water 20 feet from where we first noticed it to the other side of the property. We knew we had issues. We had an earthquake the night before and thought fore sure it had something to do with it.
Sadly it was Saturday, so I called but they were closed, so I left a message. We shut our water off and turned it on only as necessary until Monday. I got a call first thing Monday morning. Vince was awesome, he said we are booked out today but let me see what I can do, if not we will come first thing tomorrow. He called me later in the day and said he had good news they were on their way! Michael shows up, asks a couple questions, pulls out the detector and goes on the hunt. I ask a lot of questions and he is happy to answer. He gives a great analogy of what he is listening for and what he is looking to hear. When he finds it he says hear that! Yes Sir I do and the analogy was spot on! He does some testing places the mark and gives me a repair estimate. Runs through the repair info and some details of what happens. I call Vince, ask some questions and he tells me they can
fix it tomorrow! Start to finish, concrete and all and Michael will be the one coming back out. Perfect!
7:30am time. Arrived when scheduled, ready to get into it! He explained the whole thing including worst case, no surprises. Of course our pipe wasn't normal and our concrete was thick so it was more than the original estimate (but all things known prior) Michael worked all day on his own to get this cut, dug, repaired, buried and concreted, tinted and speckled just like it was from start to finish in less than 24 hours. Excellent job! With as much of the mess cleaned as possible. While it wasn't cheap, you don't expect it will be with the range of service they offer as a complete start to finish service, the peace of mind you get with it being one person from finding it to finishing it is worth it!
No questions were ever a bother, no problems with you watching, very honest and courteous! Vince and Michael both worked hard to get us back up and running! You guys are truly an asset to this company! Thank you!Helpful 0Thanks 0Love this 0Oh no 0 - Mohamed S.Cupertino, CA083Jul 15, 2024
I had a leak in an irrigation pipe running under a slab, I can identify the general location but Andrew from American Leak detection came and using his listening equipment and using a gas, he managed to pin point the leak and mark it down. Once we removed the concrete and revealed the pipe leak. It was within 4" from Andrew's mark. This was pretty impressive!
Helpful 0Thanks 0Love this 0Oh no 0 - Dror S.Palo Alto, CA04Apr 1, 2024
Today, I had my first experience working with North Bay & Peninsula American Leak Detection, after we suspected a water leak. The technician came on time, quickly realized we were looking at the wrong meter, and explained to us there's no leak. In addition, he also turned on the sprinkler system and asked us to flush all the toilets in the house to make sure nothing is leaking there. He was very helpful and courteous, and the whole service experience was very pleasant. Next time, if, god forbid, we have a real water leak, they'll be the first company we call
Helpful 0Thanks 0Love this 1Oh no 0 - Xiaohan Z.Alviso, CA431Mar 28, 2024
Horrible service. They come for a visit and claimed to find a leak and made a patch. It completely did not work. We were travelling out of the country and it was raining so we did not follow up immediately afterwards. They refuse to come back to recheck for free and want to charge $695 for a recheck.
Save your $695 and look for someone more reliable and responsibleHelpful 0Thanks 0Love this 1Oh no 1Business owner information
Robert C M.
Mar 29, 2024
We are truly sorry to hear about your frustration regarding the pool/spa leak. We understand how distressing it can be to face such issues, especially when away from home.
In November 2023, we were engaged by a third party to address this leak. After thorough testing, we patched areas that could not be empirically tested and advised the property manager to monitor the situation. Unfortunately, we did not receive any further communication until your recent contact.
Upon learning that you were the property owner, we attempted to reach out and offer a resolution but understand that our offer was not accepted. We want to assure you that our customer’s satisfaction is our top priority, and we are keen to make things right.
We invite you to get in touch with us directly at info@aldbayarea.net so we can discuss a suitable resolution. Our goal is to provide outstanding service and ensure that any issues are promptly addressed. - Jay S.Los Altos, CA03May 13, 2024Updated review
Initially left a one star rating for this business. But I had a follow up call from them and they were very caring and sent a tech to fix the problem they created during the first visit. They did not locate the leak but clarified that they only find leaks in the plumbing and not the waterfall structure. They offered partial refund and settled the matter amicably.
Helpful 0Thanks 0Love this 0Oh no 0Apr 29, 2024Previous reviewThey were not able to detect the leak in my waterfall. In the process they broke the water fill mechanism and refused to come back and fix it. The person on the phone was rude
- Isabel K.Chino Hills, CA01Apr 28, 2024
Fast and thorough service at my home in St.Helena. Very polite and good communication, provided the necessary recommendation upon diagnosing our leak.
Helpful 0Thanks 0Love this 0Oh no 0 - Mark W.Napa, CA046Mar 29, 2024
These guys are real pros. Not inexpensive, but they know what they're doing. I used them years ago (another branch) and remembered how good they were. When i discovered that I had a small leak in my irrigation system recently, I called them and they quickly responded and found it. Well done.
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