Review Highlights
“Valet had our car ready for us in a minute or two from getting off the shuttle.” in 6 reviews
“anza parking is the best parking lot if you're looking for a convenient and safe parking area.” in 14 reviews
“They also give you a slip on where the you parked for easy access.” in 6 reviews
Location & Hours
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Amenities and More
About the Business
🔥 Want Easy and Affordable SFO Parking Options? At Anza we Offer FREE Valet and Shuttle Service to the Airport 24/7 with Baggage Handling! ➡ Special Rate of $12.99 per day🔥 We also have a Frequent Parker Program!
Ask the Community
Q:
Has anyone ever parked a full sized pick up here?
A:
No, you can present it on your phone as well.
Varun S.2 people found this helpful
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Overall rating
537 reviews
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- Trina H.Antioch, CA710Dec 7, 2015Updated review
After Anza Parking Claims Insurance Adjuster Maarco & Associates denied my claim I contacted the Better Business Bureau (BBB). I filed a complaint online on their website. I'm so glad I did. First, after filing complaint online I received an email informing me they will review my complaint and get back to me. Within 3 days I received a call from Kevin with Anza Parking. At first he offered to give a free complimentary parking pass for future parking. OK so, I thought these people are crazy. I parked my car here one time and come back to discover my windshield wipers are broken uhh no I don't want a free parking pass. I specified I want my wipers fixed and Anza Parking to pay for it. After some negotiations back and fourth Kevin agreed to pay me $60.00. The next day I had received the money in my mailbox. I do want to mention that after I agreed to receive $60.00 payment, Kevin from Anza Parking wanted me to notify BBB right away and tell them this case is resolved. However, I let him know I would not notify the BBB until I receive payment. After I deposited the check in my bank account I went online to BBB website and completed my complaint. I filled in my response that this case is resolved and I'm satisfied. Filing a complaint with the BBB was the best resolution. In the future if I have a problem with a parking facility or any other business I will Not file a complaint with that business I will go directly to the BBB. Also, this was a very simple process when filing a complaint with BBB. All I had to do was go online fill in the details of where, when, and what happened. After that the BBB notifies the business, next someone from the business will contact you. I did not have to call the BBB it was all handled by Anza Parking and myself. It was such a relief to get my issue solved quickly. Note: if a business is not a member of the BBB it's okay you can still file a complaint.
Helpful 2Thanks 0Love this 0Oh no 0Nov 11, 2015Previous reviewOn October 21, 2015 I parked my car at Anza Parking located near SFO Airport. I parked in Valet Parking and took the shuttle to San Francisco airport. Upon my return my windshield wipers were bent, and one was Not working at all. I'm horrified to discover this and am outraged. I confront the attendant and of course she doesn't know what happened, however she gives me a claim form to complete and mail to Maarco & Associates their claims adjustor. Upon review of my claim I get a response that they could find No fault on their end and my wipers don't work due to a mechanical defect. By the way I should mention upon receipt of my claim denial it was dated October 2009, however I didn't file my claim until October 2015. Hmm clearly, this indicates to me thoroughly reviewing claims is not what their concerned with. But,they prefer to hurry, deny claim, and mail to customer. How do windshield wipers "magically bend" but it's a mechanical defect? Needless to say, my claim was denied. I have now pursued this matter with the BBB (better business bureau). By the way I left a review on Anza Parking website and my review does not show. So my belief is that they only post positive reviews. Going forward won't be parking here ever again. Lastly, when I read reviews about Maarco & Associates I discovered they have a History of denying claims. Customers beware parking here.
- Jul 25, 2024
As our recent 5-day trip to Vancouver started at SFO, Gayle and I drove down from Genoa (NV) and parked the car near the Airport. I used the SpotHero app and reserved a spot at Anza Parking at around $87 total (with tax).
My impressions:
1. Anza has a big lot that struck me as a little tired looking. Maybe it was the temporary buildings and the hot days we arrived and left.
2. Shuttle service to Terminal 2 (Air Canada) was efficient enough with a fairly timely pick-up and a helpful driver. He provided a slip of paper with the correct parking spot number. We tipped him $5 for a job well done.
3. Shuttle service from Terminal 2 back to Anza Parking had some issues. One was the long wait at the curb for the van. The other was that our driver drove right past our spot (as shown on the slip). The van did stop at the net row on the way back, so we got off there and walked.
4. The SpotHero QR Code scan worked like a charm coming into the Anza Lot and not coming out. A helpful staff member at the pay window helped with a smile.
NOTES TO SELF
1. Try harder to fly out of Reno (at a good price) and avoid the drive to SFO, and the associated traffic hassles, and parking challenges.
2. If I end up at SFO and chose to use SpotHero again, try to put my "cheaper wins", take a second look after "cheaper wins".
3. Have a little more empathy for the shuttle van drivers. My guess is that there are larger management issues beyond missing a drop off spot or waiting a fairly long time for a pick-up.Helpful 5Thanks 2Love this 6Oh no 0 - Han L.Daly City, CA1371218Jul 21, 2024
We parked there recently for our ten-day trip. I initially planned to uber from our house to the airport, but we couldn't figure out how to get home, so glad we came upon Anza Airport Parking service.
The parking lot is less than 10 minutes from the airport. The lot is HUGE. Spaces are NOT compact / tight and can fit bigger cars. The ride to and from the airport was quick and safe. The drivers helped us load our heavy luggages. On our return trip, our call to their office was promptly answered and staff was really helpful in guiding us on where to wait for their shuttle pick up.
We'll be going on another trip this Labor Day weekend, and definitely will use their service again.Helpful 1Thanks 0Love this 0Oh no 1 - Lisa T.Pleasanton, CA12348Jun 8, 2024
We've used Anza for years always without issue. This morning we pulled in and had our two small
Rollies within 5 feet of the door to the shuttle (at 5:10AM) and three other people were right ahead of us - the bus driver closed the door and left.
We had a reservation, we're loyalty customers and the bus driver saw us heading to the door and he slammed the door shut and left- with the bus 1/3 full.
We are now having to wait 25 mins for him to go drop and come back.
What the hell Anza????Helpful 3Thanks 0Love this 0Oh no 1 - Apr 9, 2024Updated review
Last week we parked at Anza for a one-week trip. Upon return Saturday night (International Terminal) there were NO Anza shuttles for 35 minutes! During that time we saw 4 Park SFO shuttles. We called 2x and yet nothing. Not fun waiting in the cold with the designated stop adjacent to the smoking area. Of course by that point Anza did not have room for everyone so a few patrons were forced to wait even longer.
Looking at the recent reviews it appears this is par for the course since Anza apparently reduced the number of shuttles. And in fact we experienced the same long waiting time on prior occasions. Beware the high cost of the low price - Anza is not worth it unless you don't value your time.Helpful 2Thanks 0Love this 1Oh no 1Feb 18, 2022Previous reviewThis used to be my favorite parking location (see earlier review) However I can no longer recommend as the bus driver drove right past us when we were waving at him - and this was a few minutes after we had called to let them know where we were waiting. We then saw competing shuttles who stopped and waited for customers that were running toward them. We have also encountered attitude from the cashiers.
Anza personnel need a lesson in customer service.Jan 5, 2020Previous reviewAnza is right off 101 North and very convenient for Peninsula and East Bay flyers. The everyday price is great and doesn't require coupons or prepayment like other lots do. The shuttle always seems to be waiting in the lot, and we rarely have to wait long at the airport for the return. Free valet during the holidays is a big plus, too. Subtract 1* for the somewhat lame payment booth which takes too long especially if you are waiting behind other customers. But otherwise this is one of the best places to park for a week or so at SFO.
- Aug 5, 2023Updated review3 check-ins
Not sure what people expect from off site parking lot's?
I suppose things and circumstances are for everyone. For us it's what it is a parking lot and shuttle to and back from the airport. Be flexible and patient, things happen beyond the driver's control.
My cars safe and the drive is more than tolerable.
Last words...inexpensive, no worries.Helpful 1Thanks 1Love this 0Oh no 1Aug 6, 2022Previous reviewNot sure what people expect from off site parking lot's?
I suppose things and circumstances are for everyone. For us it's what it is a parking lot and shuttle to and back from the airport. Be flexible and patient, things happen beyond the driver's control.
My cars safe and the drive is more than tolerable.
Last words...inexpensive, not worried. - Aaron C.San Ramon, CA041Jul 21, 2024
Like everyone else is saying, the shuttle service is horrid. I have been parking here for about 17 years. Used to be great...not sure what they did to change the shuttle service.
We waited for about an hour around midnight. 2 shuttles drove right pass us and didn't even stop. When we called, they kept lying to us that another shuttle was right behind. Everyone at the shuttle stop kept calling and they eventually just stopped answering the phone.
And when the shuttle came, they couldn't fit everyone on. The driver was somewhat polite but very unhelpful.Helpful 0Thanks 0Love this 0Oh no 0 - Leavina B.San Pablo, CA03Jul 11, 2024
Great experience. As soon as I got there , they put me on a shuttle to the airport and when I came back from my trip , they were outside the airport waiting to take me back to my car. They come around every few minutes so you're hardly waiting ... Everything was easy and fast. No wait time whatsoever. I will continue to use this service !!!
Helpful 1Thanks 0Love this 0Oh no 0 - Joe H.Pleasanton, CA1045Aug 5, 2024
I like the location because I live south and park n fly is north but had to wait 20 minutes for a pickup. In the meantime there were PNF buses every 2 minutes.
Helpful 0Thanks 0Love this 0Oh no 0 - Cathy C.Crescent City, CA0211Aug 4, 2024
Shuttle is good. Price was way more than it was supposed to be. I made a reservation on line and they quoted me a lower rate than what I had to pay.
Helpful 0Thanks 0Love this 0Oh no 0 - Kaye C.Vacaville, CA300711Nov 29, 2023
Parked my car here for 10 days while traveling for Thanksgiving. The valet service is no additional charge, which was nice. The shuttles run frequently, I didn't wait at all to catch a shuttle to SFO and less than 15 min to get back to the lot upon return. Also - the shuttle driver called ahead when I got on at SFO and my car was ready for me when I arrived (with the windows defrosted and everything!). Also - Kevin Huang (a manager) was very helpful when I had trouble exiting the lot.
Overall, a great experience with a third party parking service for SFO!Helpful 2Thanks 0Love this 1Oh no 0
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