Appliance Parts Center

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    Appliances & Repair
    Open9:00 AM - 5:30 PM

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    About the Business

    Business owner information

    Photo of Judy S.

    Judy S.

    We are a family owned and operated appliance parts retailer operating out of Citrus Heights, California, in the Greater Sacramento area. With years of experience and expertise, our team does its best to provide you with the knowledge and parts you need as expediently and efficiently as possible. We strive to ensure that all of our patrons are provided the right parts and the knowledge,to get the job done right the first time. With over 100 years combined knowledge in the field and an extraordinary team, I am very proud to honestly say, that you would be hard pressed to find a more driven, experienced, knowledgeable, and caring team to help you than the one behind our counter. If you have any questions or comments, give us a call. Thank you all for your time, your support, feedback, and honesty.

    Location & Hours

    Map

    7360 Auburn Blvd

    Citrus Heights, CA 95610

    Mon

    • 9:00 AM - 5:30 PM

    Tue

    • 9:00 AM - 5:30 PM

    Wed

    • 9:00 AM - 5:30 PM

    Thu

    • 9:00 AM - 5:30 PM

    Open now

    Fri

    • 9:00 AM - 5:30 PM

    Sat

    • 9:00 AM - 4:00 PM

    Sun

    • Closed

    Amenities and More

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    Overall rating

    113 reviews

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    • Photo of Stephen C.
      Stephen C.
      Sacramento, CA
      0
      15
      3
      Jun 1, 2024

      I've crossed their threshold a number of times over the years and every experience has been positive. Never rushed, always willing to locate the correct part(s), and never stingy with sharing their knowledge and experience.
      On a fixed income I'm often looking to make any repairs myself... no matter who it is I've interacted with behind their counter they've made this possible time and time again!
      Thank you, I'm very grateful!

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    • Photo of William W.
      William W.
      Citrus Heights, CA
      0
      8
      Aug 14, 2024

      You guys rock! Thank you for puzzle piecing the torn up belt from my washing machine back together to find the belt I needed. You saved me hundreds of dollars, much appreciated!

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    • Photo of Dina J.
      Dina J.
      Fair Oaks, CA
      0
      4
      3
      Feb 3, 2024

      Great customer service, prices are cheaper than online and they make sure they get you the right part before selling it to you. I would recommend them.

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    • Photo of Joseph Y.
      Joseph Y.
      Sacramento, CA
      43
      162
      64
      Feb 18, 2023

      Being treated with respect here is hit or miss. But mostly, it's lukewarm. I've been in this shop two previous times, 2nd being treated like a customer. Today was merciless. Man behind today's tragic loss of a sale was a bad attitude. I would rather support small business, but you put up a barrier of plexiglass and make your customers speak loudly is not a great business model. Anyway, my parts will be here tomorrow from Amazon.

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    • Photo of Dave E.
      Dave E.
      North Highlands, CA
      0
      17
      1
      Apr 28, 2022

      This is a great place for diy'rs.
      I had a ge dishwasher that wouldn't start.
      Every internet suggestion was to replace the control board, available in about a week on Amazon.
      Steve at Appliance Parts Center confirmed they had one in stock. When I went to pick it up, Joe recommended replacing the door latch switch first. He also showed me a door latch video and printed on the receipt the video website for reference when I got home.
      Their prices are a few bucks more than Amazon. But the knowledge and advice they provided was invaluable.
      Also, the door switch was $100 less than the control board! And it was the correct fix. They saved me time and money...

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    • Photo of Alex F.
      Alex F.
      San Francisco, CA
      0
      20
      2
      Mar 28, 2023

      All of the gentlemen at Appliance Parts Center are professional and extremely knowledgeable. I have come here many times for projects over the past few months and I have always had success with their parts. I am grateful stores like these exist! If you have an issue with an appliance, these guys are the ones to help. Thank you again.

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    • Photo of Tom B.
      Tom B.
      Orangevale, CA
      1
      58
      24
      Nov 25, 2022

      I called with an error code appearing on my oven. my prior research said it was the control board. Joe said no its the temperature probe. I have been a customer of this place for many years for repairs to my rentals so I trusted what he told me. He said the cost with tax was $188.61 plus $15.00 for shipping. He went on to say this was an original equipment part and there was a cheaper one from GE but this was better. When I got my order it was the GE part I looked up the part with the part number on the package and it was readily available for about $18.00. I paid nearly $200 for an $18.00 part. When i installed the part there was no change to the error code it needed a new control board. Before Joe would send it I had to reply back in email with the exact wording to order it. I can only think this was to help him in court or a challenge from a credit card company. I wont be doing any business with this company again.

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    • Photo of Kelley W.
      Kelley W.
      Pacifica, CA
      17
      69
      46
      Apr 10, 2022

      This guy did not let me make a mistake. I got the right parts even though I brought the wrong part into the store. I replaced the belt and the dryer is perfect. Now my wife thinks I'm some hero thanks to these guys!

      Sensor
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    • Photo of Art H.
      Art H.
      Citrus Heights, CA
      0
      5
      Jan 5, 2023

      The guys are friendly, helpful, and a great "go to" in a pinch. However, they charge a premium for their stuff, so if your repair can wait, shop for your parts online first. The last part I bought from here I paid $158 for the part whereas the same part was available on Amazon for $58. They don't allow returns for refund, so I had to eat it.

      Le$$on learned.

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    • Photo of Peggy S.
      17
      402
      122
      Sep 7, 2019

      So, being The Customers From Hell, we called at 5:30 to ask if they had a part to repair the broken ice maker in our LG refrigerator. The lucky employee receiving our call was a wonderfully patient and kind man named Joe. Without a care about closing time, he researched the part. They had a part that he was pretty sure was the right one, but he wanted to call LG to confirm it before he sold it to us. He apologized and said LG was closed, so he would have to call first thing the next day. Well, sure enough, it was the right part and long story short, we have ice again - yay! Joe was so pleasant and helpful. You could tell by the atmosphere in the store that they are a happy crew. Thanks Joe!

      It is not unusual to see signs at businesses touting their good customer service, but the Appliance Parts Center really delivers!
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