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Review Highlights
“I called Juan late one day and he was at our house early next morning to install a new pump on our dishwasher.” in 301 reviews
“Cleaned up after and gave me advise on how to secure the dishwasher - to be done by my contractor later.” in 57 reviews
“responsive, honest, reliable, knowledgeable - everything you could want when you need an appliance repair!” in 36 reviews
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About the Business
Business owner information
![Photo of Juan J.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Juan J.
Full service repair of home and business appliances. Including, washers, dryers, refrigerators, dishwashers, freezers, heaters, water heater garbage disposal etc We have 20 years experience, dedicated to superior customer service. We go the extra mile to make sure your repair is exactly the way you want it, and we guarantee our service.
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Ask the Community
Q:
Juan, Do you come to Novato? Do you work on LG ventless dryers? Please advise. Thanks Cheryl
A:
Q:
Do you perform maintenance on appliances (fridges, dishwasher/washer & dryers)?
A:
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Overall rating
489 reviews
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- Val H.Spearfish, SD02May 19, 2023
Great experience!
We live out in the Point Reyes National Seashore where it is very difficult to find service repair to come out this far.
Juan came out the day after initial contact, on time and worked quickly to diagnose the problem with out stove. He is everything one could ask for in an appliance repair service. Knowledgeable, reasonably priced, works quickly and thoroughly diagnoses the problem - in my case, there were 2 problems. He even wiped down the soot from the problem with the oven flame problem when he was done. I'd give 10 stars if I could. Thanks Juan! We'll be using your services in the future!Helpful 0Thanks 0Love this 0Oh no 0 - Rex F.Petaluma, CA224Jul 16, 2024
Always on point. Never has he let us down.
You call, he comes and handles the issue.Helpful 0Thanks 0Love this 0Oh no 0 - J L.Staten Island, NY06May 14, 2024
I called Appliances Juarez because my freezer temperature was warming up fast. Someone showed up within the window of time specified and was able to quickly identify the problem. He was friendly, very knowledgeable and was patient enough to answer all my questions. Turns out the freezer had an insane amount of ice buildup behind the interior panel (not visible from the outside) and it was interfering with its ability to cool. It was $95 for the visit and $95 to disassemble the back panel inside and de-ice the entire system. It was worth every penny (There was A LOT OF ICE). Freeze works like new! 10/10 would recommend and will definitely call back for future repairs!
Helpful 0Thanks 0Love this 0Oh no 0 - Joseph A.Petaluma, CA02Jul 12, 2024
Juan came to our house within 90 minutes, and fixed our washing machine for a very fair price.
Helpful 0Thanks 0Love this 0Oh no 0 - Dante D.Petaluma, CA01Jun 19, 2024
Very professional. Great Communication and most importantly showed up on time. He came out and knew exactly what was wrong with my oven. I thought we would be down without an oven for a long time waiting for parts. But his industry knowledge got everything Fixed within half an hour. Thank you
Helpful 0Thanks 0Love this 0Oh no 0 - H K.Petaluma, CA017Mar 30, 2024
Call him at your own risk !!!!
He can do small jobs but not a big project. He will take your money for his first visit and then you won't see him.Helpful 0Thanks 0Love this 0Oh no 0 - Bruce G.Petaluma, CA21811Aug 23, 2023
Juan Jaurez is amazing! Our dishwasher had been unable to drain properly. It took Juan less than 10 minutes to diagnose the problem (impeller pump), and, to our surprise, he even had a replacement pump in his truck. He installed it and our dishwasher problems were gone in less than an hour from his arrival.
He's bilingual in English and Spanish. His English is so good that I assume he's American-born (NOTE: not intended to insult hard-working immigrants). He's highly intelligent and has a great personality.
My wife and I will always use him for all appliance repairs, and we recommend him as highly as is possible! :-DHelpful 1Thanks 0Love this 0Oh no 0 - Chloe M.Petaluma, CA04232Feb 6, 2024
Super friendly, great communication, fixed the draining issue on my grandma's dishwasher, and was very nice to her dog.
Made the whole process easy!Helpful 0Thanks 0Love this 0Oh no 0 - Mel C.Novato, CA13881Jun 29, 2024
Juan was great! A glass broke in our dishwasher and we were having trouble cleaning it out. He came over the same day and fixed everything for us. Will definitely call him again for any appliance repair!
Helpful 0Thanks 0Love this 0Oh no 0 - Didi S.Santa Rosa, CA06Mar 30, 2024
10+ STARS!!!!!!
My dryer broke this morning and he literally had my dryer up and running three hours from the time that I texted him. I was so worried that I was going to have to buy a brand new dryer, and was so relieved to find out it just needed a small part that he had available on his truck. He was so nice, communicative, and even automatically took his shoes off when he entered my house. His price was super reasonable. Juan is definitely my guy for any appliance repairs in the future!!!!!!Helpful 0Thanks 0Love this 0Oh no 0 - Joel V.Petaluma, CA04Feb 19, 2024
Juan is awesome! He came out the same day I called (Holiday BTW). He figured out what as wrong with our Maytag gas dryer and replaced the bad part on the spot!
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