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Review Highlights
“What stands out for me is that this business is family owned, well run and I feel that my belongings are secure.” in 32 reviews
“Desiree and Cathy went way above and beyond to help me with a difficult situation during a hard time of year.” in 46 reviews
“Julie is extremely attentive in all aspects of the process -setting up my account, scheduling, moving in, etc.” in 53 reviews
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About the Business
Business owner information
Emilio A.
Our locally family owned and operated storage facilities provide safe and secure storage in a convenient, clean and professionally managed facility that exceeds our customers expectations. Interior Self Storage Interior units are located inside and accessed from a hallway. These units keep your belongings cleaner and safe. Carts are available to assist in moving your items to and from your unit and elevators are available for second floor units. Drive-Up Self Storage Drive Up units give you the convenience of being able to drive up to your unit or get closer by a short hallway. Temperature Controlled These units are interior units that are maintained at room temperature, designed to keep your sensitive items safe. Wine Vaults Our climate controlled wine vault offers temperate and humidity control to protect your valuable wine.
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Ask the Community
Q:
Can i use the storage as a work space?
A:
Hi JC. You can store your items for work. What kind of work do you do? Please call us at (650) 873-2726. Thank You, Arco's
Arco's S., Business Owner
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Overall rating
224 reviews
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- Ki R L.Los Angeles, CA01Nov 28, 2014Updated review
If you live in bay area, want a storage facility, this is the place you'd have to go. This place has history and long experience that serve storage service with welcome customer service. I do not only need a storage area but I needs a mailbox and a place to where to park my car. I was afraid hard to find a place where I was hoping for as one stop place but this place met my all service needs in one place. Also, they have a new facility to expand more storage capacity and no worry for securities with adequate protection for your personal belongings. Even I do not need a storage facility right away, they fulfill the adjustment that set up initial date as well as promotion.(Excellent Communication with Staffs, Highly Thumbs Up!) This place is also closed to SF Airport that it is quite convenient when you need to access your facility anytime during office hour. This facility has proper showing area that you need to find out how big you needs in storage capacity(Thanks for showing area as well as access of real storage area with professional manner.) If you really have no previous experience for storage service, this place provides excellent service as well as detail explanations. Generally, they have various promotion you'd like and ask for long rent special or prepaid rent special. When they show storage facility, they explain how to use the storage step by step as well as special instructions in the case of emergency and personal access. This is not only they have, they also sell moving boxes, some extra things you'd want to buy for moving in and out. I will not hesitate this storage facility next time, Big Thumbs Up.
I highly appreciated excellent assistance for you and your company to serve a customer.
Thanks to Elilio, Cathy, Marty, Angelo and Desiree.Helpful 1Thanks 0Love this 0Oh no 0Nov 20, 2014Previous reviewIf you live in bay area, want a storage facility, this is the place you'd have to go. This place has history and long experience that serve storage service with welcome customer service. I do not only need a storage area but I needs a mailbox and a place to where to park my car. I was afraid hard to find a place where I was hoping for as one stop place but this place met my all service needs in one place. Also, they have a new facility to expand more storage capacity and no worry for securities with adequate protection for your personal belongings. Even I do not need a storage facility right away, they fulfill the adjustment that set up initial date as well as promotion.(Excellent Communication with Staffs, Highly Thumbs Up!) This place is also closed to SF Airport that it is quite convenient when you need to access your facility anytime during office hour. This facility has proper showing area that you need to find out how big you needs in storage capacity(Thanks for showing area as well as access of real storage area with professional manner.) If you really have no previous experience for storage service, this place provides excellent service as well as detail explanations. Generally, they have various promotion you'd like and ask for long rent special or prepaid rent special. When they show storage facility, they explain how to use the storage step by step as well as special instructions in the case of emergency and personal access. This is not only they have, they also sell moving boxes, some extra things you'd want to buy for moving in and out. I will not hesitate this storage facility next time, Big Thumbs Up.
I highly appreciated excellent assistance for you and your company to serve a customer.
Thanks to Elilio, Cathy, Marty, Angelo and Desiree. - Joan G.Eureka, CA01Aug 2, 2024
We used Bay Area Movers to move our daughter out of her SF apartment. They were a dream to work with. Extremely professional, efficient and courteous. They treated my daughter's items with care. We have used other movers before, and there's no comparison. I would use Bay Area movers every single time I would have to move.
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Katy A.
Aug 4, 2024
Hi, Joan! Thank you for the great review! We're so glad to hear that our team took good care of your daughter's move. It's always our goal to provide a professional and efficient experience. We appreciate your trust and thank you for being part of the Arco's Storage family!
- D T.San Francisco, CA844289Jul 30, 2024
Arco's self storage is amazing.
Veronica was extremely helpful. Twice in the past 2 months, we needed storage in a hurry. Within 1 hour she had units set up for us and ready to go.
Yes, there is free coffee and cold water.
They give you a neat welcome basket also.
Prices are on par with other storage facilities in the area.
Facility is clean, secure, and access hours are great (6 am to 9 pm).
The roll up doors made it incredibly easy to unload all our big items and furniture.
Clean bathrooms also.
I have nothing bad to say. Arco's and Veronica made at least this part of our move stress-free. I cannot accurately explain the relief one feels knowing that our treasured belongings are safe and secure, that was just one very important part of many and Arco's made it stress free.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Katy A.
Aug 4, 2024
Thank you for your kind words! We're glad Veronica could help you quickly and that you enjoyed our amenities and clean facilities. We're here to make your storage experience as smooth as possible. Thanks for choosing Arco's Self Storage!
- 15766Apr 2, 2024
Great customer service. You really get the family vibe. They go above and beyond at Arco for their customers. Great value. Not price gouging and really nice facilities.
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Katy A.
Apr 7, 2024
Hi, Kayleen! Wow, thank you for such a warm review! We’re over the moon knowing you felt the family vibe we cherish so much here at Arco's Storage. Our team always aims to go that extra mile for our customers, and it's super rewarding to hear when it makes a difference. Welcome to the Arco's family!
- Marsha C.Pacifica, CA02May 7, 2024
Professional and clean. Safety is not an issue! Plus there are many discounts and options for your unit. Yay!
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Katy A.
May 11, 2024
Hi, Marsha! Thank you for the wonderful review! We're glad to hear you feel secure at Arco's Storage and that you're taking advantage of the various discounts we offer. We appreciate your positive feedback. Welcome to the Arco's Storage family!
- Rena N.Daly City, CA032Dec 31, 2023
Wow, what a breath of fresh air!
One name, Julie Arco.
She will take care of you.
I feel like we're friends and we just met.
Clean, safe, and all around a comfortable facility for all your storage needs. They have great offers for the holidays and perks.
We were referred and my referral is now a recipient of a gift card.
Feel free to use my name .
We are so relived with this decision. Happy storing ya'll!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Katy A.
Dec 31, 2023
Thank you so much for your kind words, Rena! It warms our hearts to hear that Julie made your storage experience exceptional. We're thrilled to have you as part of the Arco's Storage family, and your referral is our greatest compliment!
- Lance P.Ogden, UT12Mar 7, 2024
I truly believe through experience and time, renting storage space at other competitors locally, Arco's storage works consistently to take care of their facilities and customers needs. The property and security and cleanliness and additional help on site is there for tenants almost immediately if needed. The other competitors locally are not keeping up. South San Francisco's office has excellent management. I was informed about this survey from Nicole.
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Katy A.
Mar 7, 2024
Hi, Lance! Thank you so much for your kind words! We're so happy to hear about your positive experience with us at Arco's Storage. It's always wonderful to know that our dedication to maintaining our facilities and promptly meeting our tenants' needs stands out to you. Nicole and the entire team are here to ensure your storage experience is nothing but the best. Your recognition means the world to us and motivates us even more. Thank you for choosing us!
- Emily P.Citrus Heights, CA02Feb 14, 2024
Julie is amazing- incredibly thorough and well spoken. She thinks ahead and addresses all details without talking overly fast, she's a great asset to the Arco's team. She also doesn't interact with customers like an annoying sales person, she remains professional while still personable.
As a result of Julie's leadership skills, this facility is one I'd recommend to anyone- great pricing, it's clean, and as I just noted- great staff.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Katy A.
Feb 15, 2024
Hi, Emily! Thank you so much for your kind words and for taking the time to share your experience with Julie. We're truly glad to hear she made your visit memorable by being thorough and personable, reflecting the best of what Arco's Self Storage aims to offer. Welcome to the Arco's Storage family!
- Roland N.CA, CA05Apr 22, 2024
The service is exceptional especially Nicole.she is very helpful and understands what she was doing. Very friendly and nice to talk too.
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Katy A.
Apr 28, 2024
Hi, Roland! Thank you so much for your kind words! We're really glad to hear that you had a great experience with Nicole at Arco's Storage. It’s always our goal to provide friendly and knowledgeable service. We appreciate you taking the time to share your feedback!
- Vanessa F.San Francisco, CA02Jun 5, 2023
I would rate Arco's Self Storage 6 stars if I could.
Great value and amazing customer service from Julie! :-)Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Katy A.
Jun 10, 2023
Hi, Vanessa! Thank you so much for your kind words! We are so glad to hear that you had a positive experience with our self storage facility and our staff.
Julie is one of our most valued employees, and we are so lucky to have her on our team. She is always willing to go the extra mile to help our customers, and we are so grateful for her dedication. :)
Have a great day! - Corinne W.San Francisco, CA01Oct 2, 2023
Originally I like her informing me the security, dollies, employees & very clean. No musty scent.
I was very expecting 5' wide 10'deep; she showed me 10' wide 5' deep I like the different look.
Nicole was very nice enough to ask to match with competitor. She succeeded And Even though I'm driving an extra 3 miles but Arco made me feel comfortable.
Thx u so muchHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Katy A.
Oct 8, 2023
Hi, Corinne! We wanted to express our heartfelt gratitude for your incredible review! Your positive feedback truly means the world to us. Nicole and our team are always dedicated to ensuring that you have an exceptional experience. Welcome to the Arco's family!
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