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Artisan Air Heating and Cooling
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Review Highlights
“I got to know Cody and his team then, and have come to use them more than a few times in several other units since 2019.” in 106 reviews
“I was thinking it would take a few days, but Ed told me he'd be back the next day, Wednesday afternoon, with the part.” in 22 reviews
“Ramsey - the Project Director - and brother to the owner was lead and the consummate professional.” in 14 reviews
About the Business
Business owner information
![Photo of Cody C.](https://s3-media0.fl.yelpcdn.com/buphoto/DdHzTlZ9IY2mLW34s_sJuQ/90s.jpg)
Cody C.
Trusted HVAC Company in the Bay Area. We are committed to providing superior quality service and customer care. As a company built on referrals, we wouldn't be around today if we didn't accomplish that goal. We have become one of the most dependable and trustworthy HVAC companies in the Bay Area.
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Overall rating
150 reviews
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- Julie A.Broadstone, Folsom, CA01May 1, 2020
We were extremely impressed with Artisan Air! Our furnace was starting to give out in January and we had them come out to give us a quote. In April the furnace finally gave out. We contacted Artisan Air and they still honored the original price quote from January. Within us contacting them we had an appointment set up two days later with a short window of time in which they would arrive. The morning of our appointment they contacted us and let us know the time to expect them within that window and they arrived at that time. Ramsey worked for hours pulling out our old furnace, cleaning out the area, hand cleaning the coils, and installing our new furnace. He was completely professional and friendly during the entire time he was in our home. We could not have chosen a better company to replace our furnace. We will definitely recommend them to others!!
Helpful 0Thanks 0Love this 0Oh no 0 - Pinky A.Fremont, CA011Aug 15, 2024
Artisan was recommended by my neighbor who we share references.
Artisan provided us with an estimate for a new heater and AC unit. Initially scheduled a month out but was able to pull in by two weeks! Ramsey and his colleagues were both timely, courteous, friendly and professional. The initial estimate we had highlighted improvements to existing snd set up. These were all executed by Ramsey and colleague. Price was per estimate given. By the way, estimate just slightly more than an estimate I had from another HVAC company but Artisan highlighted efficiencies and correction from original builder.
Very happy with work done by Artisan and highly recommend them. AC is fantastic and first bill was shockingly low compared to old system I had. Very happy indeed!Helpful 0Thanks 0Love this 0Oh no 0 - Sean M.Berkeley, CA22135Aug 22, 2024
It's a rare pleasure to find a company managed by a highly experienced owner who truly cares about the work they do and has a top notch team to get the job done to the highest level. We installed a state of the art fuel pump system with two zones, both with hospital level HEPA air filtration added for when there is smoke in the air. We have a 1930's home with very small crawl spaces which made this project very complicated. We also didn't want to see any of the typical heat pump units in our house. Artisan needed to run duct work throughout the house. Other highly recommended competitors said "it can't be done". Well, Artisan showed that not only can it be done but they did it seamlessly. Also, the little things, they carefully prepared the house each morning and wore booties and went the extra mile to make sure everything was done at the highest level. They also did all the permitting and paperwork to allow us to claim rebates for the work done which is helping offset the initial cost. They also texted us everything morning to confirm their ETA. In short, they did everything to make this the best possible experience for us. We couldn't be happier and highly recommend Artisan Air Heating and Cooling.
Helpful 0Thanks 0Love this 0Oh no 0 - Chris F.Central San Jose, San Jose, CA08Aug 17, 2024
Great experience, quality work, highly recommend! Recently had them install a new furnace & AC unit - the prices were very fair and Cody, Ed, and the entire team were easy to work with and quick to respond to questions and address any concerns!
Helpful 0Thanks 0Love this 0Oh no 0 - Erik B.San Jose, CA15May 20, 2024
Another 5-star experience to add to the list! It's not very often you can say that you actually enjoyed having work done at your home, but that was the case with Cody and team.
From the initial proposal, Cody was thorough and very patient, taking the time to answer all my (many) questions to make sure I was comfortable with the plan. Work started and was completed on time, and the entire team was friendly and incredibly respectful...they called every morning to let me know they were on their way, and checked in with me consistently to keep me updated. I'm very happy with the work, and the HERS testing technician even commented that the work was very well done. Highly recommend Artisan!Helpful 0Thanks 0Love this 0Oh no 0 - monica o.San Jose, CA123101Jul 6, 2024
Ramsey was referred by a friend....he was prompt, honest and had great customer service rate qualities these days in a lot of industries. Definitely gained a long time customer!
Helpful 0Thanks 0Love this 0Oh no 0 - Monica C.Hayward, CA2113Nov 1, 2023
I called on Monday to request an appointment. I spoke to Cody. He told me the next available appointment was Fri. I wasn't in a hurry so agreed. He said he'd call if anything opened up. He called back later the same day and offered a Tuesday morning appt due to a cancelation. I accepted.
Ed came and he was really nice and professional. He introduced himself at the door. He diagnosed the issue, explained it to me with pictures and quoted me a price to replace the zone control board to get my heater working again. The part needed to be ordered. I was thinking it would take a few days, but Ed told me he'd be back the next day, Wednesday afternoon, with the part. He actually came sooner than my appt time. He texted me first to tell me.
This company has great customer service, and Ed knows his HVAC stuff! He had to look at everything to determine the issue, and he found it and fixed it. Ed was polite and efficient, and I appreciate that when a stranger is coming into my home.
Cost was fair and reasonable.
I would recommend this company for your HVAV needs.Helpful 0Thanks 0Love this 2Oh no 0 - Kevin W.Dublin, CA26519Jul 2, 2024
On the hottest day of the year in 2024 when temperatures are scheduled to reach 110° in Dublin, I called Cody, he picked up the phone right away and came over my house in an hour. Problem solved. Super honest, super professional fair cost, and I couldn't be happier. He did a fantastic job of fixing my AC.
Helpful 0Thanks 0Love this 0Oh no 0 - Kathy M.Burlingame, CA022Jan 18, 2024
After getting confused and overwhelmed by a wide range of quotes from 7 other vendors, I found artisan air on the BayRen website and called for a quote. I wanted a higher efficiency furnace and cleaner air than my 1984 furnace provided, but was not willing to commit to more expensive and complicated heat pump systems and costly duct replacement.
Artisan air owner, Cody, spent considerable time answering all of my questions. cody suggested a 96% efficiency unit that qualifies for a federal efficiency rebate at a reasonable cost. Cody also suggested an affordable uv light air scrubber and a high efficiency 5" filter. exposed duct work was sealed and re-insulated to reduce air leakage. work was done timely at a reasonable cost. I could not be happier with the new system, especially the improved air quality.
Quote clearly spelled out equipment, work to be performed, and equipment and labor warranties. first year service visit is also included in cost. work was timely and efficient, and communication was great. I am happy that I found a company that I can rely on for any future hvac needs.Helpful 1Thanks 0Love this 0Oh no 0 - Raul R.Hayward, CA071Feb 5, 2024
My wife and I own some rental properties in Hayward and Castro Valley. I first worked with Artisan Air Heating and Cooling in Jan. 2019 to install a new wall furnace. At first, the work didn't pass inspection but Artisan came back to address the issue by working with the building inspector to resolve it. I got to know Cody and his team then, and have come to use them more than a few times in several other units since 2019. I like working with Cody and his team because they do a good job and can be trusted to give me an honest assessment of the issue and scope of work with reasonable pricing. We will continue to rely on Artisan Air Heating and Cooling for our HVAC maintenance and repair needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Erika M.San Leandro, CA36Jan 13, 2024
I had my heater cleaned and serviced just in time for the cold part of winter. The technician was on time and did a wonderful job. He was professional and respectful since I was in my home office working. I will keep using Artisan Air!
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