AutoZone

When I pulled into the parking lot, I noticed that there were an awful lot of loud and boisterous men just hanging around their beat up cars.

By the time I came out of the store with my wiper blades, they started to take notice of me and my car. They watched as I struggled with replacing my blades. They became a little too helpful, insisting on trying it for themselves. I was having trouble so I let them. They seemed like they worked with their hands. They didn't have any success. I eventually got it done by myself after they loaned me a screwdriver.

When it was all done, one guy shouted "coffees for everybody!" I think that was my cue to tip everybody. I walked to the other side of my car to get away from them. Only one of them followed me. So I asked him if they just hang out in the lot, or maybe they stay here and look for people to help. He said something incoherent. I gave him $3. And then they all ran to the corner of the parking lot to take a piss.

As far as the auto parts store is concerned, it's an auto parts store. With a parking lot. So that's a nice thing in NYC. And so many have closed. So this is definitely a good thing to have one around.

But, don't come here if you are a woman, or small of stature, etc. You may be forced to give a few drunk men money for trying to "help" you. It's the equivalent of car window squeegee men: they "clean" your windshield and then expect a tip.

I came here to buy a Wagan Tech iOnBoost Slim Li-Poly Jump Starter 7504, the representative informed me that based on my bus a ( Ford E 450 heavy duty bus) this jumpstart will be able to get my bus running.

Unfortunately it didn't, I tried to return it in two different locations In mount Vernon NY and they told me that they can't do nothing for me and to take it back to the same store I got it from.

I came back a few days later (the store I got the jumpstart from) and all though the recipe said no refund on this particular item, I spoke to a representative name ADEl , when I explain my situation she guided me to the Managers, Christian And Thried

The managers where great they explain that orders like these are not usually refunded but they made an exception for me.

Thank you greatly

Great service. Came here for battery test and they were able to help provide. Also came here to charge my old battery and they were able to provide without any charges. The battery was found defective and not working anymore. So I had to replace it. The cost was affordable. Definitely a great location for car services that is close and convenient

Came here for a battery replacement today. Chris was extremely helpful, personable, and funny. Got the job done in 10 minutes.

Overall a good experience, but the products can be pricy.

Was in flushing and made a stop at auto zone for wiper blades and antifreeze. Not a bad auto zone and they have plenty of auto parts and accessories for your ride. While roaming around I also picked up a few useful items , headlight bulb replacement and wheel locks. Prices are not bad and checkout is quick . Glad I picked up what I needed cause you never know when they will become handy or needed.

This review is more about an employee rather than the store. I had an emergency where my wiper blade flew off my car, mid-drive, in the rain. I knew there was an AutoZone close by, and I'd gone to this location before. Went in, one of the associates helped me get the right wipers. Another employee, (Matthew), saw me purchasing and immediately asked if I'd need help installing. I tried (as I have before, ) but this time, couldn't figure it out, so I went back for help. Matthew took the time to walk to my car, and install not only the broken wiper, but the other, which I had purchased to have a matching set. He didn't need to, but very grateful that he did.
Thanks, Matthew!

My headlight bulb needed to be replaced. The AutoZone website said I needed an H11 bulb so I bought that and picked it up here. They were short-staffed since it was Sunday but I asked one of the workers and he said he normally would be able to but it would take too long. I went to an auto body shop and they said that the bulbs I bought were incorrect, and they put in the correct bulbs in about 20 minutes lol.
I came here today to return the H11 bulbs I bought. While I was on line, a worker named Adelle was being really rude to a customer and telling him to get in line in a really curt manner. When it was my turn, I asked if I could make a return with her (the previous person I tried to make a return with said I needed to go "over there"), to which she kind of flipped her hand as if to say "I guess so." As she was processing my return, she started talking to someone else. When I asked if she could finish processing my return, she said "You gotta give me a minute" - again, very curt. Then her manager came by and she was saying how something was starting to get "really annoying." Finally, she (curtly) told me "Can you sign?" and as I was writing my signature she said it again.
The kicker? Adelle's name badge said she is in Customer Satisfaction LOL. The people here are usually fairly competent and nice about things, so Adelle maybe is the exception, but man, tLl about an unpleasant person to be in charge of customer satisfaction.

Nice staff, very helpful.
Been going here for many years. Only thing that is terrible is the parking lot is full with garbage everywhere

Thomas is a great example of a knowledgeable autozone associate. He helped swap a battery and made sure that it had excellent battery specs and installed it for free. He clearly enjoys autos and knows the technology. The management should do there best to keep him and promote him... I saw other staff asking him for help and he did it efficiently.

I went there to purchase a battery, there was about 5 employees but, not one was taking care of any customers. I was there on front of the line but the cashier was calling out the persons that was standing behind me to the counter for whatever reason. The employees of this location are totally u profesional and it they ar3 getting minimum wag3 they are been overpay.