Avital Beauty Lounge

There is nothing like Avital Beauty Lounge, this is the best place in the Bay Area I have been Till now.
They were able to accommodate a next day appointment right away.
I have been looking for a good place to go to for months since I moved to the area a few months ago and had no success till I found this place.
The salon is very nicely designed and welcoming, when the hair stylist introduced herself she was very nice and explaining the different options I had.
My mom and I came to get a haircut and my mom a hair design and coloring as well. Missi the stylist was very patient and nice explaining the prices that where very fair for what we where getting done.
We had had a great time being there and enjoyed getting our hair done, it was very accurate to what we wanted and very time efficient.
I will definitely come back and send my friends there.

In her new response she said I had henna in my hair... I tried henna in middle school. Why would I only ask for half my head to be corrected? You are resulting to lies to deflect, and calling me a liar when I have all the pictures to prove. I don't think I was rude, I have no problem showing our messages- I had no intention on being rude especially if I wanted to work something out. You won't work with me cause you took my money already!

UPDATE!!!!
Ever since I posted my last review the owner has proved she is not a easy person to work with, or to reason with customer resolution after she refused to work with me on getting my partial refund, and is calling me manipulative and a liar! That's real professional for customer service! My hair is STILL not even done correctly, and I still walked out of the salon with a WET head... WHY WOULD ANYONE HAVE TO PAY FULL PRICE FOR HAVING SOMEONE MESS UP (and not even completely fix) THEIR HAIR FOR 9 HOURS?

The money I get back will be going to a color correction because there is now HALF black dye roots on the lower half of my head, and bleached black roots at the top of my head!

The owner said because she watched the cameras back and when I first walked out I LOOKED happy, (even though I only made it to my car and then walked right back inside a few seconds after to show what I wanted fixed). I didn't change my mind, she had did a poor job, I had a black stripe on my roots, not blended. (See picture) I went to the car and called my mom as I freaked out, and then went back. So apparently wanting something expensive done properly that makes me a manipulator and a liar! Look at my pictures and let me know if I'm the one manipulating the situation.



1st post:

My hair got botched a few days before my birthday, left with wet hair, and having a panic attack after being in the chair for 9 hours with no breaks. lam still charged the same price they charged for their most seasoned stylist.
The owner will not create a resolution for me unless I call and personally talk to the stylist (She was very sweet but that's so uncomfortable and unfair for me), and gave her stylists my number to call me without asking my permission or giving a heads up.


FULL STORY:
Treached out for a consultation - talked to the owner and had an appointment made. I was originally booked with one of the stylists who frequently has her work posted on Yelp. Shortly after I was notified I was being rebooked with someone who's name didn't recognize. I asked the owner for a portfolio, since I was going with a new edgy style I wanted to make sure I was with a seasoned stylist. I didn't get a response but with my appointment being the next day there wasn't many options.

Got there the next day and explained what I wanted, this included bleaching whole sections of my hair. The stylist asked if I wanted my roots blended and I said yes. My hair gave no issues lifting since I haven't colored it in so long, the problem came with the "blending of the roots", I ended up with a inch of a black line at the top of my head that was not blended. (See picture, but imagine that all around my head!)
It was also interesting how my stylist asked one of the other stylist a question or advice on my hair,
"what volume should I use?", "How long should I leave it in there for?" "What should I tone this with?" and also I think taking pictures of my hairs in the foil during the process (my assumption to ask for advice).

After seeing my hair I asked her to fix it before I left, not realizing how long it would take. IN TOTAL IT TOOK 9 HOURS. Since the black dye was put over the bleach it wouldn't lift. It was 7PM, my appointment started at 10AM, I hadn't ate anything and was STILL sitting under a heating lamp for the past hour and my hair wouldn't lift past an orange.
My scalp was burning - having been bleached, toned twice and colored.

*****When the stylist went back the second time she only corrected half of my head, which is why the hair by my neck still looks the way it does... In the future, paying for a color correction for this WITH the black dye still in there is going to be expensive and long

***** I messaged the owner and she only responded a few times and then went silent. And then *without my permission* gave my personal number to the hair stylist - so in the middle of my vacation I was getting calls from a random number, and then the awkward confusion once i answered and realized it's the stylist I wasn't satisfied with calling me asking me what I said to the owner!

And at this point the owner already has pictures of my hair, but won't give me any updates, but will ask their stylist to call me on my vacation....
Speaking up when you don't like your hair is hard enough especially when you spend hours getting to know that stylist- feedback is not everyone's forte, not understanding why the owner is making that my responsibility to personally give a stylist feedback.

Would give 10 out of 5 stars if I could! I had a haircut scheduled with Karly today. She was warm and welcoming and a talented professional. I knew I was in good hands from start to finish and was very happy with my experience. Definitely plan on coming back.

When it's meant, it will come. I visualized for a nice hair and make up for a simple photo shoot. And look what universe had brought me --- Avital.

Ask and you shall receive. I told Avital what I want - simple yet glowing. And I got it! It went so natural as photo shoot happened two hours later. I was so thrilled and thankful. She does make up based on you, not based on what make up can do on the face. For me, it meant - the look that will make you glow and still be confidently comfortable you.

I barely put on make up and if I did, it's not the best thing ever. Avital offers one-on-one. She said she will teach me how to do me, based on my eyes my cheeks my face - which I like! I will take you on that, Avital! Set me up a schedule when this mask concern is over. We're on! And encouraging everyone too!

With my hair - Initially I was anxious on how my hair would look like as Okee and I discussed - I want layers and maybe dramatic ones. Just not too dramatic that I would get scared. It turned out - wonderful! I was overwhelmed! She did a fantastic job!! Cute and simple. Elegant but playful! You'll see her with hairs all over her clothes so you know she's the one who cuts hair around there.

Epic place. Park at the parking building across the street. First hour free.

Thank you again, Avital! I very grateful!