Awake TV

Again, I have the opportunity to give Awake TV and Peter Moon a glowing review. It turns out that back in January of 2010, Peter's exceptional service was the motivation for my very first Yelp review. It is good to see that he is still delivering the same exceptional service.

A few months ago, our 18-year-old TV would now longer switch on. Peter came to the house and diagnosed the problem to be on the main board. After checking, Peter said that parts were not available and that it was time to consider a new TV.

It took me a few weeks to get up to speed on current TV technology. When I mentioned to Peter that I was planning on buying a specific model of Samsung TV, he mentioned that he has an account with the distributor and that he could get me a (modest) discount plus handle the delivery and set up.

Hey, what's not to like about that ? It all worked out well. I am happy with the new TV. I am even happier with the service provided by Awake TV and Peter Moon.

Peter is amazing, highly professional and prompt in getting to the problem. I highly recommend him for all your tv repair needs!

Can't ask for quicker, more thorough action than Peter delivers.
I had changed from one network provider to another and somehow
the password got confused (after several weeks) and I lost access to Roku.
Called Peter in AM...he scheduled for end of day...arrived right on time...and had it solved in less than an hour!
Thanks, Peter; so nice to work with a pro.

Dan D.

No need to keep looking, this is the one. Without a doubt, the best experience I have ever had with any repair person. Our TV died on Monday night, I called on Tuesday, Peter offered to come Wednesday but it didn't work for my schedule. He came to my house Thursday, helped me dismount our 85" TV from the wall, diagnosed the dead motherboard, and because he was concerned that the TV was off the wall and knew we needed to get it fixed ASAP, got me the part we needed THE SAME DAY. Then he offered to come back the next day to finish repairing it, but because we were going out of town, came back THAT SAME NIGHT after hours to install the part and remount the TV. I can't say enough about how great Peter was to work with. I would give him 10 stars if I could!!

My Sony Bravia 3D TV was not responding to remote controls. The technician ordered a new motherboard (took a week), replaced the part in my home, and all is well again. (They don't make 3D TVs any more). Now I have to hook it all up and watch 3D movies.

Samsung tv took forever to turn on. Peter's response to this problem was extremely rapid, efficient, and very reasonable. I cannot imagine better service! I can definitely recommend Peter and Awake TV for any home entertainment projects or problems.

My 75 inch Sony TV wouldn't turn on after just over a year of owning it. Though I had a warranty from a 3rd party (purchased via Ebay BuyDig), the warranty shop said there were not official Sony TV Repair places near me so I had to find one my own (YIKES).

Chatted with Peter from this shop and he gave me flexible times to come by. He came on the weekend with equipment and parts hoping he could fix it based on the Led blinking count. Unfortunately it was beyond a quick fix and he'd have to take it to the shop to replace the LEDs which was a more involved process.

He picked up the TV, walked it downstairs, and loaded his truck. Came back in, neatly put all the accessories away and tucked them into the wall mount. I note all of this to showcase his work ethic.

We txt'd back and forth over the course of a couple of weeks (he needed to order the part, and then install it). When it was ready, he promptly brought it back to my place...walked it up my stairs BY HIMSELF, and we put it back onto the mount together.

I'm really glad I went with Peter/Awake TV. You will be, too.

I can't remember whether I've reviewed awake TV before, but Peter is great! First of all, he is one of the few people in the bay area who can still fix CRTs. People are slowly discovering this as they explore CRTs for games and vhs again, but he fixed up my JVC D-series and did a great job of it! He has fixed PVMs and plenty of other tube tvs as well.

Not only that, he's the only person out of 15 that I called who was able to even look at my Laserdisc player. There were only 500 units of my LD player produced(!) and still he was able to fix it - he fixed the tray, but also a bad trace to the s-video signal which had caused it to stop working. Plus he's a personable guy, even as overworked as he is! His prices are reasonable for what he does and the expertise he has, and when you're working with what are at this point irreplaceable electronics, I'd say he's a bargain. Highly, highly recommended.

A few weeks ago my rare Atari CRT SC1435 Monitor for my Kiosk displayed mood video - just a faint glow at the center. I called over a half a dozen TV repair shops locally and all over the US/UK. After doing some research, the flyback transformer is faulty. After getting expensive quotes from others + having to ship the CRT - I'm glad I found Peter at AwakeTV. After dropping off the device the initial diagnostic fee is $45 which would be applied if I went with the repair.

After a few days, I got a call and Peter confirmed that the Flyback transformer is the culprit and burnt out/leaking. I sourced the part at a local Atari dealer (Best Electronics in SJ) and has the part shipped to his shop. A few days later, the CRT was fixed and Peter also checked and repaired other bad capacitors.

Look at my pics, I'm so excited that my monitor is back up and running and very pleased with Peter's excellent communication and quality of work. FYI, most shops would either charge too much $$$ or wouldn't not even touch an old CRT. Total cost: $125 for labor ($45 applied) + the part = very reasonable. This monitor if you can find one on eBay sells for $300-$500 + USED!

I highly recommend this establishment and thanks again Peter on taking on the challenge of repairing this 30+ year old CRT :)

mister moon is the electronics specialist and he treated me like a vip as soon as i entered his tv business.

very honest decent man.

great service and great price to repair my lg tv.

very professional and honest business.