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“After receiving the parts under warranty, Jason returned and did a great job taking care of everything.” in 10 reviews
“They had a Marin number and said they could be here in under an hour.” in 3 reviews
“However never saw the trademark Crack in his .....never mind.....” in 2 reviews
About the Business
Baswell Plumbing is a family-owned business managed by professionals with more than 40 years of experience. When you call us, you receive quality work and a quick response time from a dependable team. See the difference in first-class workmanship by requesting an estimate on plumbing services from our company.
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26 reviews
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- Ayden G.San Rafael, CA33013May 25, 2021
Fantastic quality, punctual service and for an excellent price!
My family needed a toilet and kitchen faucet replaced and I called around to far too many plumbers before Baswell came in and finished the job. Jason was an excellent technician and did a great job in record time!
He also was very informative in making recommendations for brands of appliances etc. and was even willing to stop by again to change the toilet seat should we decide to add it in the next few days. We are very happy with the work and will definitely call them again!Helpful 0Thanks 0Love this 0Oh no 0 - Alireza N.Mill Valley, CA23Sep 12, 2022
Not professional, very expensive. Never had this kind of customer service before. They just want your money. Take your business elsewhere and save yourself time and money!! Not recommended at all
Helpful 1Thanks 0Love this 0Oh no 0 - Papa G C.Mill Valley, CA1435Jun 28, 2021
Baswell Plumbing has been working on my properties for almost 20 years and they really are the best I could find, I've never had a problem with either their services or prices. I highly recommend them!
Helpful 0Thanks 0Love this 0Oh no 0 - Michael R.San Francisco, CA59Dec 29, 2020
Just did a great job installing a gas line to our brick fireplace. He also set up log sad burner. Very professional very clean highly recommended.
Helpful 0Thanks 0Love this 0Oh no 0 - Eric S.Novato, CA644Aug 20, 2020
I first tried a plumber from the neighborhood but the vm guided me to the number I called and a full mailbox. Next.... saw the site for Baswell and completed the simple appointment request form and received confirmation. I could even upload pics so they knew what they were getting into. He showed up on time. Took a quick look at the job and went to the truck. Came right back with the parts and got on it. He was gone in 8 minutes. Best plumbing experience I have ever had.
Helpful 1Thanks 0Love this 1Oh no 0 - Jim R.Novato, CA2601Sep 4, 2019
I highly recommend Baswell plumbing! Not only were they on time, clean, and very professional, but they also did not try to up-sell me!
Helpful 0Thanks 0Love this 0Oh no 0 - Mark S.Novato, CA14261May 17, 2018
I'll add to the 5 star. Jason was great. Fast and informative. However never saw the trademark Crack in his .....never mind.....LOL
Helpful 0Thanks 0Love this 0Oh no 0 - Andy A.Greenbrae, CA018May 12, 2020
We've used Baswell plumbing several times and have been consistently happy with their service. Jason is extremely professional and has been a pleasure to work with. They have always been prompt and knowledgeable and the office staff is great at accommodating our schedules and following up. I can't recommend them highly enough.
Helpful 0Thanks 0Love this 0Oh no 0 - Paula C.Larkspur, CA07Aug 13, 2020
What a great company! So nice to deal with. Jeff was so pleasant and solved our back up problem in minutes. They were prompt and the pricing fair. I would recommend them to anyone in a heartbeat.
Helpful 0Thanks 0Love this 0Oh no 0 - Ed B.Petaluma, CA04Feb 27, 2019
I needed a plumber to fix the toilets in both bathrooms that were allowing sewer gas into the house, a clogged shower drain and low pressure in the master shower. After several plumbers flaked out on me, I contacted Baswell. They sent someone the next day. A plumber and assistant showed up, replaced the wax seals and and caulked the bases. They cleared the clog in the shower but could not figure out why the pressure was low. I came into discuss. The plumber suggested that it was the shower head. I told him that I had tried several and they all did the same thing. He threw up his hands at that point. I decided to pull the shower head and run straight out the feeder pipe. When I did, a rubber restrictor flew out. I now have plenty of pressure and a shower that actually feels like one. I was charged for fixing the pressure and the overall bill was , to say the least, excessive. I'm a retiree on a fixed income. Why so freaking greedy? I'll pay the bill but I won't be calling them again. I'm giving them 2 stars because the plumber was a nice guy. I should note that the caulking on the base of both toilets has already shrunk, leaving gaps 2 weeks after they were here.
So, bottom line, if want to be overcharged, contact Baswell!Helpful 1Thanks 0Love this 1Oh no 0