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Mitsubishi Mini-Split Diamond Dealer
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Available by appointment
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Established in 2010
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Review Highlights
“The office was closed the day after Christmas, and Ryan was going to send a tech when they opened again.” in 41 reviews
“I was directed to contact Brenda, the scheduling coordinator, and she was able to schedule this job on the following Monday.” in 18 reviews
“Jesus & Salvador installed the HVAC in the amount of time they told me they would and cleaned up everything.” in 6 reviews
About the Business
Business owner information
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Ivan T.
Call now for a FREE estimate 510-726-0695. Bay Area Climate Control is a family owned Residential and light Commercial Heating and Air Conditioning company based in Hayward, CA. Working between San Jose, Livermore, Walnut Creek, San Bruno. Our team of certified technicians and office staff are committed to providing excellent customer service, quality equipment, and always use factory authorized replacement parts. As a Mitsubishi Diamond Dealer we are your "Go To" Company for all Mitsubishi Mini-Split Heat Pump systems and as a Carrier dealer we provide efficient options for your home and business. Wether it's a furnace and air conditioning to Heat Pumps, Hybrids and Mini Splits we've done them all. Call Today for a Free In Home Estimate on new and replacement HVAC systems.
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Overall rating
120 reviews
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- Jinghui ..Fremont, CA01Jul 26, 2024
Constantine did a amazing job identify the problem and made a quick fix on my disconnected AC water pipe.
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Ivan T.
Jul 30, 2024
Dear Jinghui, Thank you for such a nice review. Looking forward to hearing from you again
- Angel T.San Jose, CA01Jul 11, 2024
Had problem with my A/C..BACC sent Constantine to diagnosed and replaced the the problem and got my a/c working .. he was very knowledgeable , honest and very professional.. thank you Constantine and the Bay Area climate control customer service who who answers the phone . , you guys rock! Highly recommended as they are very responsive.
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Ivan T.
Jul 12, 2024
Dear Angel,
Thanks for sharing your rating with us and the community.
We're glad that you're satisfied with our services and hope to to able to assist you again - Terry H.San Jose, CA1093Aug 23, 2024
I recently had a heat pump installed by Bay Area Climate Control, and I couldn't be happier with the entire experience. From start to finish, the quality of craftsmanship was outstanding. A special shout out to my techs Alex and Russ, who were professional and meticulous in their work.
They arrived right on time and maintained excellent communication throughout the project. I appreciated how they were open to my feedback and adjusted the work as needed without any hassle. The manager even took the time to visit the job site and explain the defrost cycle, which I didn't fully understand before. This level of customer care really sets them apart.
What impressed me the most was how they didn't rush to finish the job. They thoroughly tested everything multiple times to ensure it was done correctly. The pre-work walk-through was also very professional, with the team answering all of my questions and clearly demonstrating their extensive knowledge.
To top it all off, the installation passed the county inspection with flying colors, which is a testament to their attention to detail and commitment to doing things right. If you're looking for a contractor who delivers high-quality work with great customer service, I highly recommend Bay Area Climate Control!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ivan T.
Aug 27, 2024
Dear Terry,
Thank you for your wonderful review! We’re thrilled that you’re so happy with your new heat pump and the service provided by Alex and our team. Their professionalism and attention to detail are what we strive for, and it’s great to know we met your expectations.
We’re also glad the installation passed the county inspection with flying colors. Your recommendation means a lot to us, and we’re here if you need anything in the future.
Best regards,
Ivan T. - Hain-Lee H.Hayward, CA73100156Jun 28, 2024
Our AC wasn't blowing cool air. The technician Constantine was very helpful, respectful, and thorough in explaining what he did. Would call again if the problem reoccurs.
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Ivan T.
Jun 28, 2024
Dear Hain-Lee! We are delighted to read such a nice review and happy that Constantine was able to fix your issue quickly and gave you all the needful information. See you again !
- Michael B.Union Square, San Francisco, CA02Aug 8, 2024
Beware. This business was recently sold. No longer the same owner and refuses to work on previous BACC installed system. Weird.
Helpful 1Thanks 1Love this 0Oh no 0 - Kieran M.San Francisco, CA01Jul 4, 2024
Ryan sent a technician within a few hours of my initial request, for AC blowing warm air on one of the hottest days of the year. The technician quickly diagnosed and repaired the fault, and got the AC back up and running again. Very happy with the service received and would definitely use again. Thank you!
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Ivan T.
Jul 8, 2024
Dear Kieran!
It was great working with you. I'm glad to help and I appreciate you allowing us to provide service for you again. - John C.Oakland, CA1153Oct 13, 2023
I had an incredible experience with Bay Area Climate Control's AC service. Not only did they fix the issue efficiently, but they also took the time to educate me on proper maintenance. Their proactive approach sets them apart. Highly recommended for anyone in need of quality service! #CustomerService #HomeMaintenance
Helpful 1Thanks 1Love this 2Oh no 0 - Matt L.Oakland, CA0102Mar 25, 2023
First, the good. A few months ago I called for help with my Nest thermostat. The young man was responsive, polite and professional. So much so that I called them back a few weeks later to look at damaged vents caused by rats. It was deep in the crawl space where I couldn't get to. A different guy came out but he said he found no evidence. Since insulation was blowing through the vent I knew that couldn't be the case. Made me wonder if he actually climbed back there. So, I followed up with exterminator who sent me the pictures (see below). I forwarded them along to follow up, but 10 days have passed and no reply at all. I had also previously asked for an estimate for an air conditioning install. He never responded to that either. I guess business is so good that don't need mine.
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Ivan T.
Mar 25, 2023
Hi Matt,
Unfortunately I've been out of the country and I wasn't receiving much information and I must've overlooked the email. I'm happy to address the work and your business is very important to us. As I crawled in the space I didn't notice the damage, and I'm happy to see pictures of the damage. As for the AC bid I wrote it up and I sent it out. What I'll do is take a look back at the email I sent it to and confirm that I typed it in correctly. Surely I don't like to have anyone feel this way about my business. I'll reach out on Monday to speak with you with a hope to gain your trust in us again.
Thanks
Ryan - Jan 10, 2022
Highly recommend these guys!
My furnace had a short-cycle issue and I had another company come check it out only because they were able to come out earlier. However, I wasn't too sure that that company knew what they were doing as they diagnosed a faulty pressure switch that needed to be replaced. Considering I only moved in to this newly-built place two years ago...it just didn't seem likely, not to mention they went to check the roof vent and claimed it was not installed properly before arriving at the pressure switch issue. Anyhow, they charged me for a diagnostic fee of $99 and then quoted about $300 for pressure switch replacement.
Good thing I decided to have BACC come out and give a second opinion. They actually did a proper flushing of the pipes and drainage and the furnace was working after that. Because of that, they admitted they still don't know exactly what was the issue but would warranty the visit should it occur again. Regardless, they saved me a ton of money on a pressure switch replacement (although I might've been able to do it myself). I trust their skills/knowledge and enthusiastically opted for their maintenance plan. This covered the diagnostic visit as well so the value gained was properly more than 3x the previous company's if not more if you factor in the misdiagnosis.
These guys are solid and for those homeowners who forget to do proper maintenance, go with the maintenance plan!Helpful 1Thanks 0Love this 0Oh no 0 - Geoffrey S.San Lorenzo, CA04Jan 4, 2024
These guys rock!!! Got a text and email that Hugo, the tech, was on his way and showed up onetime. He was ok with me looking over his shoulder and explaining what he was doing and answering questions. Cleaned the furnace and blower fan, and made sure it was working ok after it was all put back together. What a great experience from scheduling to the actual maintenance. Highly recommend.
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Ivan T.
Jan 4, 2024
Thanks Geoffrey for the awesome review, we're happy to help and appreciate working with you. Please let us know if you need anything