Bay Luxury Autos

Thank you for your kindness Omar. I am grateful for our conversation today. You are a great guy.

Found this place on CarGurus. They had a Range Rover Evoque I wanted. All the car prices are over market value by a lot. And for this to be a "luxury" car dealership, most of the cars seemed to be rusted out, old, and not clean. It looked more like a luxury car junk yard.

I was trading in my Gwagon with a broken front differential, but drivable for a nearly 100k miles, 3 owners Range Rover Evoque. And they still wanted money on top of that. Thanks but no thanks!

Very next day I went to a reputable car lot and got a Range Rover Evoque, 54k miles, same year, 1 owner, same color, very well maintained.

In this situation, I'm glad we didn't make a deal.

I stopped in to look at a car for my son that he had seen online and fell in love with. They told me the car was at another shop getting a sensor replaced. I proceeded to tell the salesman that it was my son's birthday weekend and we were trying to surprise him with this car. We drove down from Sacramento to see it on our way to SF on Friday and we were coming back through on Sunday. He took my name and number and said he'd let me know if he can get it back by Sunday for us to buy. I did not hear from Saturday so I texted him at 8pm Saturday and he said he'd let me know around noon on Sunday if he could get it for us. So Sunday morning of my son's birthday weekend, we had to wait around to see if we were buying the car or not. At 12:15 I texted to check to see if he had an answer for me... no response. This car was the perfect color and we had cash in our pocket to make my kiddos birthday weekend extra special. It is now Monday night and I still haven't heard from anyone at the dealership. Just crappy all the way around.

They are well stocked with luxury used cars. The staff (David and John) was helpful and not pushy at all. They allowed us to take our time reviewing the cars on the lot. The prices are reasonable and the service is as great. Would definitely buy there again when looking for a quality used car..

Took a while, but I was greeted by a salesman who seemed annoyed to even speak to me. I came to look at a specific car and asked to see it. He went in to get the keys and was taking a while to come back out - so I figured I'd browse the lot while I wait - only maybe 10 cars down, same row. When he finally came out with the keys, he asks me "did you still want to see the car or what?" In an annoyed tone.

I wanted to take the car for a test drive but was told "the battery is dead." The battery is dead? So he goes to get a jump box to jump the battery. The car still will not start. He decided he would leave it for 20 minutes while I browse and try again. STILL it will not start.

Stay clear of this place. I'm actually glad my visit when the way it did because obviously this place cannot be trusted. Walking around the lot, most of these cars have a major defect. Half of them look like an angry ex girlfriend took their keys to the paint. Coupled with the horrible customer service and attitude, I would skip on this place. It seems like where used and abused cars go to die.

The team at Bay Luxury Autos is the best! Mo and Omar helped us through the car buying process without any hassle, haggling or stress. Their cars are priced to sell, they have a huge inventory and their service is exceptional! My family highly recommends Bay Luxury Autos for your next car purchase!

I bought a car Jaguar, which I had for 8 months it overheated and never worked again. I towed the car to Bay Luxury and they made me pay $2,500 to remove the engine for the warranty's inspector see if this was covered by the insurance. Of course warranties/insurances never covers, I lost my car and had to get a new one. Ohhh.. when I got this Jaguar I traded in my Corvette in excellent conditions, was given $5,000 for my Corvette. Unfortunately I had to trade in due to an emergency, I was having a surgery and couldn't drive my car for being too low.
They probably did it because I am a woman and they take advantage of this (not expert with cars) but whatever it was I felt discriminated and stolen. Actually I paid then $7,500 for having a Jaguar 8 month and ended up without car. Thank you Bay Luxury Autos.

My husband and I have bought cars with Bag Luxury. Today we purchased our 4th car from them. Kyle has been nothing but amazing. Love the team as they all helped us from beginning to the end. David helped my husband and everything went as smooth and easy as possible. if you're looking for great quality and reliable cars, this is the place to visit. Thank you again Kyle & David and the rest of the team for all your help.

I bought my car at bay luxury autos, and I was very satisfied with their service, and how professional they are. Kyle and David helped me a lot understand the cars details to make the right decision. They are definitely reliable and trustworthy when you are doing your car shopping.

Hey the whole crew was great. They even have a cool cat to greet you. MO, KYLE, AND OMAR are the best