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Review Highlights
“Jim was super nice - honestly one of the best customer service experiences I've had in a while.” in 106 reviews
“I couldn't be happier with the job that Bernie's team did replacing my torn up convertible top on my Miata.” in 26 reviews
“He and Val have even gone above and beyond noticing and replacing small parts, cleaning water gutters, etc.” in 23 reviews
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About the Business
Business owner information
![Photo of Jim M.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Jim M.
We can repair everything you need done, the first time. We're good at it! We install and repair convertible tops, repair top frames and hydraulics, loose rear windows , repair sunroofs, power windows, and we specialize in BMW maintenance. We can install a top on your Mustang, Mercedes CLK, Sebring, Nissan 350Z, Honda S2000, BMW, Eclipse, Miata, Solstice, Camero, VW Cabrio, VW Beetle, Corvette, Solara, Celica, or any I can't remember to list right now! We go out of our way to insure you have a good experience and a great value.
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Ask the Community
Q:
I have a 1957 Porsche Speedster Replica with a black convertible top (high bow). The problem is that there is a sag at the front portion with wrinkles and does not appear to relax and tighten? I was told that sitting in the sun helps?
A:
Bob thanks for the email. I would have to see you car. Loose means it’s too big or a tension bow is out of place. Thanks Jim.
Jim M., Business OwnerQ:
I have a Beetle with a Tan convertible top. Does your company dye convertible tops? I would like to keep it tan but think the dye would blend in the more worn areas.
A:
I know of no way to dye the top. The tan material doesn’t hold up as well as the black material. The actual outer layer burns up on the tan/Creme VW canvas. Very disappointing. Thanks Jim
Jim M., Business Owner1 person found this helpful
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Overall rating
237 reviews
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- Joey G.San Diego, CA0495Aug 18, 2014
Just had a sunroof slider re-upholstery done and it was done very well, at the price quoted and in the expected time period. Some pieces in the sunroof mechanism broke in middle of repair and they had to have me come back to complete it once the parts came in, but they didn't charge me any more labor even though it added about 30-45 minutes. They even worked on my job immediately since I had to wait on it both times and let them know I was coming in ahead of time.
Only thing to note - be aware this place is really not close to anything and there's no waiting area or anything close to it. I'd highly recommend dropping your car off and getting a ride if possible. Waiting is not realistic probably for most jobs.Helpful 0Thanks 0Love this 0Oh no 0 - Michael E.El Cajon, CA145468Jun 20, 2024
The glass back window in my 2008 BMW 128i convertible was starting to delaminate from the top and making a lot of noise hitting the metal adjacent to the window on this model.
Based on all the positive reviews here on Yelp, I received what I thought was a very reasonable quote for the job from Bernie's Auto Upholstery and brought it in the next day.
By the following day he had completely removed, cleaned off the old glue, and re-glued the window back in place.
Now it's like brand new. The car has never driven quieter with the top up before.
I can't say enough good things about my experience. Price was very reasonable, work was done on time, and results are perfect.Helpful 0Thanks 0Love this 0Oh no 0 - Allen W.San Diego, CA205731Apr 3, 2024
- Quality service
- Friendly service
- Price conscious
- Expert knowledge
- Professionalism
Jim was really easy to work with, and I had a good time chatting with him while he was busy working on various tasks. He was able to replace the rear seat back for my vehicle as expected, all completed on the same day. Friendly personality and very interesting person to converse with. I would recommend him to anyone who is looking to for upholstery service, convertible top service, etc. He also knows a thing or two about traveling. Jim, thanks for your info on Japan!Helpful 0Thanks 0Love this 0Oh no 0 - Jay O.CA, CA072Feb 7, 2024
If you need a new soft top, Bernie's is the way to go.
Jim has been very communicative and welcoming throughout the whole process. He's focused on quality, longevity, and honesty, which I really appreciate. He and Val have even gone above and beyond noticing and replacing small parts, cleaning water gutters, etc. etc. that I'm sure some other shops would overlook.
They chose their suppliers thoughtfully and does the work thoroughly and meticulously. I would highly recommend and trust Jim and Val to replace your soft top or any other upholstery work, hell even mechanical work.Helpful 0Thanks 0Love this 0Oh no 0 - Jeff W.Temecula, CA638443Jul 4, 2024
Getting my convertible top replaced with all new hardware not finished yet but so far I'm very pleased with the attentiveness and service from Bernie
Helpful 0Thanks 0Love this 0Oh no 0 - Ricardo J.Chula Vista, CA5531Apr 24, 2024
One day turnaround on removal & installation. Excellent customer service & craftsmanship!
Helpful 0Thanks 0Love this 0Oh no 0 - Oct 21, 2023
If you have a convertible top this is your place. Absolute wizards with huge experience on anything with a droptop. Figured out immediately what was wrong with my 350 Z top not lowering and fixed it reasonably and quickly. When I was there, I saw him working on everything from Porsches, mini coopers, Mercedes and mustangs.
Jim is truly a car guy and Shares his knowledge widely and is totally down to earth... I've dealt with a lot of mechanics and Car repair places and this is the most impressive one ever.Helpful 0Thanks 0Love this 0Oh no 0 - Sep 27, 2023
I get it, how can an Auto upholstery place earn five stars?
Knowledge is how.
I'm sure Jim and his staff have forgotten more than most shops know. I took my daughter Cooper in for a convertible top issue.
Jim diagnosed the problem and actually had the part, (because he's a Cooper expert. )Helpful 0Thanks 0Love this 0Oh no 0 - Dave B.San Diego, CA15May 15, 2024
These guys were really good. I had a rear window on my convertible top. They replaced it quickly and it came out. Perfect thank you
Helpful 0Thanks 0Love this 0Oh no 0 - Sep 22, 2023
I called Bernie's auto upholstery today because I have a scratch on my leather seat in my truck. The guy who answered was very friendly, and we went back-and-forth with questions and answers to determine if they could do the repair or not. I appreciate his honesty so much! He didn't even try to BS me and get me to come in there and take my money. He told me what he thought I needed done, then he gave me a referral to who could do the work. I just really appreciated this so much that I had to write this review. If I do ever need any kind of upholstery repair, this is the first place I will call. I recommend you do the same.
Helpful 4Thanks 2Love this 7Oh no 0 - Mister A.San Diego, CA35121Jun 14, 2023
Exceptional customer service by Jim! He's a car guy who cares so much about the quality of their work and customer service. I really appreciate his recommendation on the Euro fabric.
Val did a great job replacing the headliner on my Z4 hardtop. This guy is a pro!
Very satisfied customer!!! I could tell by the amount of cars they had and their customer service, that I would walk away very pleased. Thank you, Jim and Val.Helpful 0Thanks 0Love this 0Oh no 0
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