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Review Highlights
“This is the 4th time I've used Berry Clean for a regular clean and I plan to use only them moving forward.” in 56 reviews
“It is evident that the owner of this business, Kristina, really cares about her business and takes pride in it.” in 26 reviews
“I also employed them for a deep clean that was so thorough I felt I should print flyers for an open house.” in 66 reviews
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About the Business
Business owner information
![Photo of Stan C.](https://s3-media0.fl.yelpcdn.com/buphoto/ka1W1h3G9cjCHwJlS_CWqQ/90s.jpg)
Stan C.
BerryClean is a professional, green, home cleaning company. Our wonderful team of professionals have been hand-chosen, are full-time employees not contractors, and are insured and bonded. BerryClean is a home cleaning service that focuses on house cleanings, home cleanings, and maid services. We offer both Basic Cleans and Deep Cleans as described below: Basic Clean: BerryCleaners shine up your kitchen, bathrooms, floors, mirrors, and dust for a max of two hours. If you have special requests like cleaning inside the oven or fridge we are happy to accommodate for an additional fee. Please let us know in advance so that we can schedule and price appropriately. Deep Clean: If it has been awhile since your home has been professionally cleaned, or you've had a party recently, or you're looking for a move in/out scrub down, choose the Deep Clean to bring your abode up to speed so it can be ready for future Basic Cleans. Related: Cleaning service, apartment cleaners, house cleaning service, house cleaning services, home cleaning service, home cleaning services, apartment cleaning, apartment cleaning service, apartment cleaning services, home cleaning
Location & Hours
Amenities and More
Ask the Community
Q:
What is your policy on cancellation or rescheduling of cleaning appointments?
A:
It is $100 for cancelling or re-scheduling within 24hrs and 100% charge of the appointment if cancelled on the day of the appointment. This is so that we can cover the hours for the cleaners that they would have missed hours and cannot be replaced… more
Ase O., Business OwnerQ:
How much on average are the cleaners tipped?
A:
Hi Kay, thank you for asking! The average varies dependent upon the size of the appointment and how much the client feels comfortable giving. The teams keep 100% of their tips.
Isabel M., Business Owner
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Overall rating
363 reviews
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- Ro E.North Portland, Portland, OR3922Aug 23, 2024
The best cleaning service we ever had so far. We are a house with 2 adults, two doggies and a baby, so you can imagine the amount of work that is. They came to our place and they were so respectful.
I wish I had taken pictures.
They asked nearly the end, if there was anything we would like them to do, and if everything looked according to our expectations. Above and beyond with the services.
Thank you, Virginia and your coworker (I forgot to ask his name). My house has never looked so nice.
Ps. The little details were the best, like folding the towels in a cute way, and how they organized my daughter's toys.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Belynda H.
Aug 23, 2024
Hi Ro! Thanks so much for your kind words! We appreciate you taking out the time to share this. We look forward to the opportunity to serve you again! We'll let your team know about your kind review, they'll be really happy to read this too!
If you share us with a friend, you could each save $75 on an upcoming booking. Learn more at berryclean.com/refer - Evan W.San Francisco, CA421Aug 26, 2024
I scheduled a Move Out cleaning - and the team did a great job! Was quick and easy to schedule, they covered all the key spots I requested, and the place looks spotless. Will schedule again for future move outs.
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Ivy S.
Aug 27, 2024
Hi Evan! Thank you kindly for sharing this glowing praise, it means a lot to us! We look forward to the opportunity to pop by again!
- Elizabeth C.Irvine, CA041Aug 16, 2024
I'm so glad I stumbled upon Berryclean! First, they are super responsive and the communication was quick and friendly--i got all my qs answered immediately. They also send out reminder emails leading up to your upcoming appointment which was a nice touch.
I also love how convenient it is to book an appointment on their website and how upfront their pricing is. I made an appointment for the deep clean service for a 3 bed/3bath and added on the wall cleaning service. There were four lovely ladies who came to the unit and it took them approximately 5 hours.
I can't say enough good things about the 4 lovely ladies who came to service my unit--they left the unit looking immaculate! They were so thorough and really paid attention to the details (ex: when making the final pass at mopping the floors, they all wore shoe covers and started from the back and made their way to the front door so they wouldn't backtrack and step on the mopped floor).
I was originally going to ask my contractor to repaint the walls due to all the scuff marks and dirtiness left by the previous tenants but it would've costed a fortune, so i decided to add on the wall cleaning service instead. I honestly didn't have much hope for the walls but the ladies proved me wrong--the walls looked brand new! I was honestly in shock. They definitely saved me from having to repaint the walls!
I truly appreciate and respect the hard working employees at Berryclean. From start to finish, my experience with them has been nothing but pleasant and smooth--I couldn't be happier. I can't think of anything negative to say about Berryclean which is refreshing for a company in the service industry. I'm now a loyal client, thanks Berryclean!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Isabel J.
Aug 20, 2024
Thank you so much for your kind words and for choosing BerryClean! We're thrilled to hear that you had such a positive experience with our team and that the wall cleaning service exceeded your expectations. We’re honored to have earned your loyalty, and we’re excited to continue providing you with excellent service.
If you know anyone else who could benefit from our services, consider referring us to your friends and family through our referral program. They’ll get $75 off their service, and you’ll get $75 too! For more details, visit berryclean.com/refer.
Thanks again for your support! - Kurasaki I.San Francisco, CA03029Jul 4, 2024
I booked Berryclean for a 2BR deep cleaning, but the quality of the work was less than what I expected for their rates. The floors had large areas of stains remaining, all the light shades were untouched, and the kitchen cabinets still had grease stains remaining. The apartment was not particularly dirty, as regular cleaning is done, so I expected a better quality than what I got. But the surprising thing was that when I wrote my comments back to the company for comments on the job, I did not hear back from them. I was expecting a call or email to clarify why I was not particularly impressed with the work, but no, nothing.
They felt I should be impressed that the window sills were vacuumed and wiped and that the fridge was cleaned. That is standard fair, which I do every 6 months.
BTW, this is an empty apartment, so nothing was obstructing their work.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Hassel C.
Jul 5, 2024
Hi! Thanks for bringing this to our attention.
We're truly sorry to hear this, as is not the experience we want to provide. We strive to give you an excellent service - every time.
We'd like to rectify this, please send us an email at info@berryclean.com !
Again, thanks, we look forward to hearing back from you :) - 222526536Sep 27, 2023
After comparing a few rates and options, we selected BerryClean for our home cleaning service because of their fair prices, flexible options, good reviews, and easy communication and scheduling. Overall, we were pleased with their thoroughness and professionalism.
The quoted price (also available on their website) was fair compared to other places I spoke with. Though we live in a 2B2B home, we only wanted 1 room & 2 bathrooms cleaned. They were flexible in the rates for that and didn't force us to pay the 2B2B price.
The crew arrived on time and ready with all their supplies. They were thorough and detail-oriented, cleaning everything from my cabinets, to the top of the fridge, to all our baseboards. It was beyond what I expected for a regular cleaning. We are pleased with their service and will likely be calling BerryClean again!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Isabel J.
Sep 28, 2023
We want to extend our heartfelt gratitude for selecting BerryClean as your trusted choice for house cleaning services! We're absolutely delighted to hear that our budget-friendly and welcoming service left such a positive impression on you. Your recommendation holds immense value for us!
Your kind words mean the world to us. Remember, sharing the love with your friends and family can bring both you and them a $75 reward through our referral program! Discover more about it at berryclean.com/refer.
Should you require our services again or have any inquiries in the future, please don't hesitate to get in touch. We eagerly anticipate the opportunity to assist you once more! - Jennifer W.San Francisco, CA02Aug 5, 2024
Cecilia and Beatriz just gave our home a deep clean that went above and beyond the expectations we had for our first service from BerryClean. They went room by room over many hours, with a level of thoroughness and care that left me feeling really grateful as someone about to bring a newborn into this space. Our place hadn't seemed particularly dirty to me...but now I'm realizing the nooks and crannies that needed attention. Cecilia and Beatriz were on time, brought warm energy, worked super diligently and efficiently, and did an incredibly thorough job. Everything is definitely the cleanest we've experienced it since moving in years ago. Would recommend their service to anyone!
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Ivy S.
Aug 6, 2024
Hi Jennifer! We're so glad to hear this, thank you so much for sharing these kind words! We look forward to an opportunity to drop by again!
- Teressa K.San Francisco, CA0293Apr 10, 2024
The BerryClean is the best.
We hired them two weeks ago for general house cleaning and they amazed how good they were. I didn't know that my house was this messy until they came. Veronica and Telma came on time, they explained the general play of the cleaning process. They worked very efficiently, and did an excellent job. I'm very satisfied with them. We are planning on doing monthly service with them from now on.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Ivy S.
Apr 12, 2024
Thank you so much for your feedback for Veronica and Telma, Teressa! We truly appreciate you taking the time to share this, and we're delighted you had a great experience.
We look forward to dropping by again soon. If you might wish to share us with a friend, you can both save $75 an upcoming clean. Learn more at berryclean.com/refer - Allison C.San Francisco, CA691821Oct 27, 2023
Today was my first time using BerryClean/a housekeeping service and I can't wait to book again. Carolina showed up to my apartment right on schedule and she stayed for nearly four hours! For reference, I booked the basic clean and not the deep clean.
Seeing as I'm not moving in/out, I didn't want to book a deep clean but my place needed a pick-me-up. I wasn't sure if a basic clean was going to be enough for what I wanted to get cleaned-- I was wrong. When Carolina arrived, I have a sink full of dishes, bed without sheets (duvet interiors unraveled), couch full of blankets. and dust everywhere. The place was a mess.
Carolina's attention to detail was amazing. I had a water bottle on my nightstand that was dirty that I didn't want to bother her with, she went ahead and washed it anyway. They fold your paper towels/bath towels in fancy patterns. She cleaned between the fridge and sink, she even got my radiator. My bathroom is sparkling clean, and I mean SPARKLING. My apartment smells amazing right now.
Seeing as Carolina stayed for nearly four hours, I'd say you definitely get what you pay for. She really took her time and as I read the other reviews, it appears the other employees do the same.
If you're getting a cleaning from BerryClean, I'd recommend requesting Carolina to be on your team-- she does a very thorough job and her attention to detail is impeccable. I've seen great things about all the other employees on BerryClean but I wanted to give Carolina a big shoutout!
I am going to continue to book with BerryClean for future services and will vouch for them in the future :)Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Ivy S.
Oct 27, 2023
Hi Allison! We're so thrilled to hear our rockstar Carolina took such great care of your home! It means a lot to us. Thank you so much for sharing this experience and your lovely photos with us!
We really appreciate it! We hope you tell all your friends and family - you can give them $75 and also get $75 with our referral program! Give $75, get $75! berryclean.com/refer - Paul R.San Francisco, CA7623Jan 30, 2024Updated review
Today was the latest cleaning of our home by BerryClean. The team this time was Alma and Lucrecia. Alma and Lucrecia did the excellent job of cleaning that we are used to by a BerryClean team.
They were meticulous in every detail. They were on time, they were thorough, we have a clean house.
We have been BerryClean customers for several years and have always been pleased with the communication with the company and with the work done by the teams they send out.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Stan C.
Mar 28, 2023
Thank you so much Paul!
Mar 28, 2023Previous reviewA couple of years ago, I wrote this review:
We contracted for a deep clean for a relative who has been unwell. BerryClean did a great job. The team of two people were professional and very thorough. Their work exceeded my expectations. We will be calling again!
Truly, I cannot recommend this company enough.
Now I want to add to it:
We have been getting excellent service for our own home every 2 weeks and for a relative's home every 3 weeks ever since our first experience with BerryClean.
Only one time did I ask that a cleaner not be sent back. Every other time - well over a hundred times - we have been very pleased with the work done.
The cleaners are professional: careful, focused, and thorough. Most speak only Spanish and our is minimal. But with mutual courtesy, we have always found a way to be understand and be understood.
The administrative support has been efficient, kind, and appropriately personal.
As I said in my first review: "I cannot recommend this company enough."Apr 19, 2021Previous reviewWe contracted for a deep clean for a relative who has been unwell. BerryClean did a great job. The team of two people were professional and very thorough. Their work exceeded my expectations. We will be calling again!
Truly, I cannot recommend this company enough. - Jul 12, 2023
We chose BerryClean based on the numerous good reviews for deep cleaning apartments. Prior to moving into the condo, we requested a move-in deep clean done. Unfortunately, both the cleaning job and service provided were disappointing experiences. After the "cleaning service," the apartment is still very dirty and we are having to clean everything ourselves again. Some of the things we found left behind include a pacifier, floss pick, coins, nails still on the floors, plus tons of dust vacuumed up from the carpet. The kitchen is another story.
Customer Service wise -- For deep cleaning the 2 bedroom space, they said they would send 4 people and we paid their hefty quote. Instead, they sent only 2 people and one of them was watching YouTube on the phone.
We really needed the cleaning done and trusted in this company, however, this experience was extremely disappointing.Helpful 3Thanks 1Love this 0Oh no 0Business owner information
Isabel M.
Jul 14, 2023
Hi Cheryl! I am so sorry to hear this. Please reach out to us so that we can discuss what happened, and make it right.
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