Photos & videos
Services Offered
Verified by Business
Auto diagnosis or inspection
Auto fluids and filters maintenance
Auto wheel alignment
Auto battery or electrical system repa…
Auto maintenance
Oil changes
Auto repairs
Auto brake repair
Review Highlights
“My 1st encounter over the phone with Bill was pleasant and the service was awesome.” in 43 reviews
“Anyways, great pricing, very polite and professional, knowledgeable, and QUICK!” in 8 reviews
“Helped me understand exactly what I needed and got it all done super fast.” in 7 reviews
About the Business
Business owner information
![Photo of Frank M.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Frank M.
Big O Tires stores are your headquarters for tires, custom wheels, oil changes, auto maintenance, and repair services. We carry a wide variety of tires to fit your vehicle and your budget. We carry name brands, such as Goodyear, Michelin, BF Goodrich, Uniroyal, Cooper, Yokohama, Pirelli, Dunlop, Falken, General, Continental, Sumitomo, Hankook and more. We also carry a variety of the latest custom rims. With nearly 400 locations, Big O Tires has the buying power to bring you great prices on tires -- and the people power to make sure you drive away happy! Our stores hire certified technicians who specialize in brake service, alignments, front-end repair, suspension, lifts, wheel bearings, owner's manual maintenance and under car services. For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires services are backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you! Think Green: At Big O Tires stores, we have made arrangements with professional recyclers to pickup the fluids we remove from vehicles and recycle the majority of these fluids. If they can't be recycled, they are disposed of properly.
Location & Hours
Amenities and More
Ask the Community
Got a question about Big O Tires? Ask the Yelp community!
People also searched for
Recommended Reviews
![Photo of Username](https://s3-media0.fl.yelpcdn.com/assets/public/default_user_avatar_64x64_v2.yji-19e0a8ff85b15f4bbd79.png)
Overall rating
335 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jacky H.Millbrae, CA20204Aug 9, 2024
Great service, great customer service. Ozzy and gilbert went put their way to drive 40 mins to get inventory to service my vehicle. The shop worked on my car until 6:30, after their operating hours.
Honest people, honest shop. Other negative review probably didnt get what they wanted and lash it out at them. It is what it is. Big o tires dont produce the brand of tires,they sell them. You cant blame them for poor quality products. You pay for what you ask for.Helpful 0Thanks 0Love this 0Oh no 0 - Jeff O.Burlingame, CA16311Aug 5, 2024
What a piece a shi@ company had a brand new tire installed. 35 days later. Blew out. Went to get it replaced says I did not buy the protection plan and since it has been 35 days can't do anything. What quality service will never go back.
Helpful 0Thanks 0Love this 0Oh no 0 - Siana B.San Jose, CA791Jul 29, 2024
I came in Saturday for a set of new tires. They were swamped and I was notified of the wait upon entering the store. They took the time to answer all questions and keep me informed. I highly recommend coming here for your car.
Helpful 0Thanks 0Love this 0Oh no 0 - Steven M.San Francisco, CA046Jul 28, 2024
I purchased a Groupon for a Tire Rotation and Oil Change at Big O Tires. Unfortunately, the experience was far from satisfactory. They struggled to process the Groupon, causing delays. The service took an excessive 3 hours, and they lacked oil filters in stock, leading to further delays. Unexpectedly, they didn't perform the tire rotation. Now I need to go elsewhere for the rotation. My recommendation is to avoid Big O Tires and opt for America's Tire Company--they match prices. They even match Walmart's low prices. Costco is also a reliable alternative. Additionally, I've attached images of the tires they didn't rotate and the nail I found in my tire after their lackluster service.
Helpful 0Thanks 0Love this 0Oh no 0 - Luis T.Redwood City, CA011Jun 20, 2024
Good fast service.
The manager is friendly and happy
Spanish talking and English
ProfessionalHelpful 0Thanks 0Love this 0Oh no 0 - Paige S.Belmont, CA3343May 4, 2024
This place is a scam. They didn't provide a written estimate and when they called to say my car was ready they told me it would cost $400 more than what they had verbally quoted me. Said it was a "computer error." When I told them to take the new tires off so I could take the car elsewhere they magically came back to the originally quoted price. Total scam. I had them remove the new tires and I took my car to Beltran.
Helpful 1Thanks 1Love this 0Oh no 0 - Christina J.Danville, CA09Jun 28, 2024
This review is a BIG thank you to Ozzy and the extended team at Big O RWC. Just solid folks who give the kind of service you don't get many places anymore. I was strung out with a big flat from the night before and needed some help replacing busted lugnuts on most of my tires. Ozzy jumped right in and helped me sort everything out -- he was an absolute pleasure to chat with and was super accommodating. It felt like I had gone to see a friend who was helping me figure out car trouble... 11/10 human. The team was great and they got my car fixed up as soon as they could so I was ready for a 4th of July road trip. Coming here for any tire issues in the future!!
Helpful 0Thanks 0Love this 0Oh no 0 - Miriam S.San Francisco, CA02Apr 15, 2024
Excellent, prompt, and friendly service!
I have had nails in tires that were fixed correctly! Just had a new tire put on my car snd service was again efficient!Helpful 0Thanks 0Love this 0Oh no 0 - Bug B.Menlo Park, CA011Jun 12, 2024
Terrible experience, would avoid. I called ahead to see if there was a wait for tire alignment and was told there was no wait. When I arrived, another attendant, who had obviously not checked with the person who spoke to me informed me that there where two cars ahead of me and there will be a 1-hour wait. I left the car with them and was told I would get a call back when it's ready. When 1 and 1/2 hours went by and I did not get a call, I called back and I
was told that the car is ready that I should pick it up. When I came back to the store, I was told by another attendant that it was a mistake and my car is not ready and in addition, there would be another half an hour wait because there was another car ahead of me. Customer service is terrible bordering on rude. In addition, there was an attempt to hard sell me on a 3-year plan and pitch me on why buying tires at their store compared to Costco is way better. Overall, please avoid this place and go to another more customer friendly store.Helpful 0Thanks 0Love this 0Oh no 0 - David M.Fremont, CA22731640Sep 1, 2023
I highly recommend going to this specific Big O Tires. My Turo renter let me know that he got a flat so he brought it to the local Big O Tires. Stephanie was able to help him out and let us know that there was a hairline crack on the Tesla rim. She let me know that i could either get it repaired or she advised me to order a used rim which she could help me do. She helped me think of price conscious decisions to save money. Excellent customer service and I will come back next time I have any tire issues.
Helpful 0Thanks 0Love this 0Oh no 0