Big O Tires

I heard that Big O Tire had a full automotive mechanical repair facility which I didn't know. I know people who have had good experiences with their Tires, and was told the atmosphere was cozy and friendly, so I thought I would give it a try.

I dealt with "Trevor". He was approachable and extremely knowledgeable, making eye contact with me and explaining things in a way that I could understand.
He told me they would check things out and give me a call. Later, he called me and gave me a breakdown of what was needed, what could wait, and what might come up in the future. I was given options and was able to pick and choose with no pressure.
When I picked up my vehicle, I appreciated the fact that it was ready to go, and I could see the teamwork between staff in serving me. I was in and out quickly and efficiently and felt really good about the whole thing.

I felt really good about all my decisions that day.

Highly recommend.

I've been using Big O Tires as my 'go-to' for both new tire purchases and repairs for 30 Years and have never had anything but fast, fair, friendly and professional service. I've been caught a few times where another tire shop is right across the street when I've encountered an emergency, but none of those shops have matched Bog O's service. Kevin, Tony and crew, keep up the good work. YOU ROCK!!!

My husband and I needed tires for our Tesla 3 and our truck, the staff was SUPER helpful and got us in right away for both vehicles. The big surprise for us was the fact that they do full service as well! They ended up giving us a great deal on the tires AND the service we needed on the truck. We will definitely be using BIG O Tires for all of our vehicle needs now.

Heartfelt thanks to the fellows at Big O! When my Matrix needed new tires, they were quick and knowledgeable, and had the tires I needed in stock. The turnaround time they quoted was accurate, and an hour less than another shop. Kudos on having a very convenient downtown location.

After the car was dropped off, they called to advise me that I also needed a wheel alignment, and explained why in a way I understood. This was an added expense, yet I felt like they were taking care of me, and it was really what I needed. When I got the car back, I noticed right away that the car no longer wanders to the left: now it holds a steady straight line, and feels like I'm driving a new car! This experience has me feeling excited and confident about my purchase. Thanks Big O!

Hugeeee shoutout to Lucas at the Quadra store! Some of the best customer service i've received in years!

I had a difficult to find (and expensive) performance tire blow that I needed fixed ASAP. I went in Monday afternoon and Lucas dug pretty deep to find me a bunch of different solutions and explain the advantages to each, and managed to get the tires I wanted in within one day. This was set to be a huge headache, but I was able to walk out early Wednesday morning(less than 48 hours turnaround when i needed tires shipped in) with brand new tires and a very small bill from what I would have expected.

Would highly recommend these guys for all your tire needs, thanks again!

Top notch service. Swung in this morning to get a flat repaired. They live by their promise of free flat repairs on tires purchased at their store. They also offer free rotation every 10 k.
Thanks guys!

While working in Victoria for 48 days, the first week I was there, I got a flat tire.
Went to the nearest store close to my job and it happened to be this place.
I am glad I went here and not anywhere else.

Tony Tummillo - Manager helped me. Provided the absolute truth about my tire situation and I never once had the notion that he was trying to up sale me at all.
Actually he provided a great price on my tires, did the repair, wheel alignment the next day.
I am super happy with service, the price and friendly atmosphere at this Big O Tires.
I highly recommend this place.

This is the tire shop I use for my various needs. I have always been extremely satisfied with the service I have gotten here.

In the past I have had to get tires replaced and rotated, wheels aligned etc. Today, I went in to get a slow leak repaired. Every time, they have gotten the job done quickly and much less expensively than I expected the job to cost. For example: today, I was expecting a $60 repair in ~2-3 hrs. The repair only cost me $30 and was done in 30 mins.

Also, The service guys were great. I got quick and friendly service on both drop-off and pick-up.

Definite recommendation!

very pleased with the service. accommodating and feel that I was fully informed. Car needed way more work that I had thought but they sent me away with a full estimate and recommendations for future repairs, instead of putting me on the spot. as a lady owner I felt I was respected and dealt with honestly. I highly recommend. Kevin was very nice to deal with

Always faster and cheaper than I expected the work to be. They also always do a couple little extra things on the house and it's much appreciated.

Great group of people here and I highly recommend them.