BM Windows

We found some intense mold in our house, and the mold abatement company suggested we get a window contractor out to see if the windows were leaking and caused the mold. Jim from BM Windows came out and spent time looking at our existing old Simonton 25-year-old windows to see if they were the cause of the water damage. He even checked the inner sealing to see if it was still good.

In the end, our windows were installed incorrectly (hence why we could never open them easily) but they weren't the source of the water damage. But, since our windows were so old and didn't open easily, we decided to replace 4 windows with BM Windows.

Jim came back to talk through some options and gave his advice on how to configure each window based on its location. The BM Windows team came out to install the new Anlin windows once they were ready, and they even added extra sealing when we told them how we want to avoid future water damage.

All in all, we love the new windows! They actually open easily, they're much quieter (we can't hear our AC outside anymore), and the additional window films help make our living room cooler.

This company is great! Great customer service. Had them install windows and a slider years ago, the latch on my screen door broke. I called them for a repair and they replaced the whole screen door and no charge. They stand behind their lifetime warranty. Highly recommend!

I had a great experience with BM Windows. They use the Anlin window brand for their retrofit window replacement. I had a more difficult shaped and they were able to come up with alternative solutions to make it work without compromising the integrity of the other windows that it was attached to. The whole install took around 8 hours.

It took around a month between when the quote was made to when the windows were ready to be installed since they made to order. I had called a couple of places for quotes but this one seemed the most reasonable for the quality of window that was being offered. All in all a great experience, thank you Jim!

Outstanding company. We needed 10 windows and one slider replaced in an old Clairemont home. We contacted three high-quality local companies for quotes. Hands-down, BM WINDOWS was the best. No slimy bait and switch deals. Their quote was reasonable and detailed. The sales staff, front office staff, installation team and owner Michael, are responsive and top-notch. We had a little installation glitch at the end of the project due to very old original windows, that was resolved immediately by Michael. Highly recommend this ethical quality company that stands behind their products and installation. You will not be disappointed.

I did a TON of research and had a half dozen quotes before deciding on BM windows. The brand of windows (Anlin) they install were very high on my list of manufacturers but in the end the customer service was probably what sold me. I primarily worked with JT and Doreen but did also get to meet the owner as he came out for confirmation before putting in the order for the windows. Everyone was very personable and very easy to get hold of and communication all around was great. I do so some folks saying that they were met with unfriendly or rude interactions but I find that really hard to believe. There was definitely nothing special about my job or initial inquiries that would have afforded me some extra level of attention.

We had a pretty big job I think. We had 17 windows and some pretty tricky install spots. Our home is older and has several additions over the years and it made for some big challenges but in the end every window had a really clean install and they all look great. It has been such a huge improvement on noise reduction, insulation, and overall looks.

On our install day we had 3 crews I think so they managed to finish up in one really long day. All of the crew members were very friendly and polite and hard working. They did a great job communicating with us on site and got our approval on anything that was out of the ordinary.

We have only had our windows for about 6 weeks now but so far they have exceeded our expectations. Anlin makes a really good product. If things change over time I'll update this review but so far so good. They performed without any issues during recent rains and are keeping the home way cooler than before.

After shopping around, we chose BM Windows to replace our 72 year old steel frame casement windows. Good price, good warranty. The special order windows arrived sooner than estimated. Installation was arranged to accommodate our schedule. The workers were professional, neat and respectful of us and our property. Love, love, love our new windows!

I called yesterday for a quote for a new french door installation and a garden window installation. Ms. Doreen who answered the phone immediately asked for the measurements for the door so she could quote me over the phone vs sending a representative for a formal quote at my home. She proceeded to tell me if it is too expensive for me they didn't want to waste their time. She told me a garden window was 5-7k and too expensive, not to even bother asking for a quote.

I am not sure how long Ms. Doreen has been in sales but her customer service skills are piss poor. I have yet to receive a call back. Moving on.

I have had 3 other window/door companies stop by with formal quotes and financing options, if I even need to go that route. BM Windows will continue to lose customers with this attitude.

I had a great experience with BM windows. I needed to replace 20+ windows and 2 sliding door. I compared 3 different brands - milgard windows vs simonton vs arlin. I really like Arlin after visiting showrooms and seeing the product in person. However I was worried that it would be too expensive.
Jim came and did a careful measure and gave a very reasonable price.
The order and installation were smooth.
It has been almost a year since they replaced the windows and doors. It still looks as new.
Thank you.

I love when I give a 5 star rating to a company for installation; then later need additional service, that the same company once again proves me right demonstrating my first impressions of their service was not flawed. Found a small crack in a slider handle, contacted Office Manager Doreen and within 2 days Mario was at my door ready to make the repair. He then graciously offered to look at other areas to make sure I was still 100% happy with the product. Look up 'Great Customer Service' in a dictionary, and BM Windows should be there.

Product length of lasting is far to small. A nice price has been a disappointment. Nice people but just not what I would have expected for some efficient and enjoyable access project for a product that looked so fine new but doesn't last long enough to be worth the cheep price.

Amazing job. For the same windows and labor, they were $1300 cheaper than JWG in Poway.

I needed a sliding patio door and three windows replaced. JT came that day to measure everything and ordered the windows.

6.5 weeks later when the parts arrived, they installed everything in 3 hours. They arrived sharp at 8am, and were cleaning up by 11am. Windows look amazing. Very happy with how everything turned out :)