Boyd Autobody & Glass
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Services Offered
Verified by Business
Bumper repair
Dent removal
Auto frame testing
Auto maintenance
Collision repair
Auto frame straightening
Auto hail damage repair
Auto repairs
Review Highlights
“I talked to Robin, who was very efficient and professional.” in 8 reviews
“In contrast to "Speedy Auto Glass" which was completely incompetent, Boyd was amazing.” in 2 reviews
“They gave me a loaner car, handled the issues with ICBC and the repair looked good.” in 5 reviews
About the Business
If you've been in a collision, the last thing you need is more stress. We offer peace of mind and a commitment to quality when you bring your vehicle to Boyd Autobody & Glass. We'll review the damages, provide you with an accurate written estimate, and walk you through the repair process. The repair will be completed by our qualified, experienced technicians and backed by our lifetime guarantee (for as long as you own your vehicle). We'll carefully restore your vehicle's safety features, including airbags and crumple zones. Our computerized paint systems offer superior colour-matching capabilities to restore your vehicle's cosmetic appearance, and our paint booths use cutting-edge ventilation systems to ensure a flawless finish. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. Why Bring it to Boyd? - We use the latest technology available to our industry - Our shops are equipped with computerized paint systems that offer superior colour-matching capabilities. Auto Glass Repair/Windshield Replacement: Boyd Autobody & Glass installs the highest quality original equipment glass and sealants available, ensuring a quality repair backed by our lifetime guarantee.
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Overall rating
24 reviews
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1 star
- Write O.Vancouver, Canada02Apr 1, 2015
Rose was super friendly and took care of ICBC and all of the little details after a very long, traumatic day. Robin was great and got the car repaired quickly. Only complaint was that the car was supposed to be cleaned inside but I still found pieces of broken glass and it was still very dirty. After I called and told Rose about it she told me to come down and they would immediately clean it both inside and out.
I would highly recommend going there versus the six week wait downtown Vancouver where you're treated like just another number.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jessica D.
Apr 2, 2015
Dear Nicole,
Thank you for your thoughtful comments about Boyd Autobody & Glass. We always want to ensure our customers needs are met. By providing your valuable feedback, you will help us enhance our quality and service.
Jessica Delagarza
Customer Care Coordinator - Darren M.Vancouver, Canada381Aug 11, 2018
I can't say enough good about these guys!
I am a small business owner and one of my vans was broken into. Luckily not much was taken but the damage to the driver door made it impossible for me to safely leave the van parked outside overnight. I was freaking out a bit because my work schedule the week of the break-in was so crazy, I wasn't sure how I could make time to deal with it. I called the guys at Boyd(I dealt with Robin) and he helped me figure out a way to get the van to them quick and easy, with little to no disruption to my schedule. That to me is worth its weight in gold. The repairs were done within a few days and they even took the time repair something else within the cabin that wasn't covered under ICBC(a small task to them but would have been much more difficult for me to try and repair).
Break/ins happen, and it sucks, but when you've got guys like these on your side it sucks much less:)Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jessica D.
Aug 13, 2018
Dear Darren,
We are sorry to hear about your company work van but are happy to hear the team was able to help you in your time of need and did such a great job!!! Thank you for this fantastic review and your business! Have a great week.
Jessica Delagarza
Customer Care Manager - J Rhys K.Vancouver, Canada08Jan 3, 2024
I have used Boyd for collision repairs three times over many years. Always great service and excellent work. My most recent visit they suggested that I get a paint pen from the dealer to match the car's paint, and they did an amazing job at concealing a few minor scrapes for me (no added charge beyond the ICBC deducible for the collision repair). They are efficient and give attention to detail. I would not go anywhere else in Vancouver for collision repair--but hope I have no future need for such!
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Jessica D.
Jan 4, 2024
Dear J Rhys,
We are so pleased to hear how great your experience was and that the Vancouver team could assist you with the repairs to your vehicle and that the process was smooth and completed in a timely manner. We sincerely appreciate the positive feedback and hope you have a wonderful day!
Jessica Delagarza
Customer Care Manager - Adhiran T.Vancouver, Canada49223May 28, 2018
Excellent Service!
I really appreciate all the help navigating how to claim the glass repair. Although I hope I don't have any more windshield chips, I'll be bringing my vehicle your way if I do!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jessica D.
May 29, 2018
Dear Adhiran,
We are so pleased to hear how great your experience was and that the staff at the Vancouver location could assist you with your glass repairs. We sincerely appreciate the 5 star review and hope you have a wonderful week!
Jessica Delagarza
Customer Care Manager - Dean K.Vancouver, Canada37170247May 26, 2017
This is the second time in three years that we needed to fix our 2009 VW Tiguan after some minor fender benders at Boyd. Staff were very polite, provided a quote and date and time to bring the car in. Arrived the date scheduled and was promptly helped. They washed the car to do a detailed walk through with me on what needed to be done to make my car whole again. Had a complimentary Keurig coffee and then we completed the walk-through.
These were ICBC claims and both times I was picked up by the Enterprise rental person whose shop is a few blocks away and was given a loaner rental car there. When my car was ready I dropped off the rental at the Enterprise and they promptly whisked me back to Boyd to get my car.
The Tig looks good as new, totally amazed what these autobody shops can do!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jessica D.
May 30, 2017
Dear Dean,
We are so pleased to hear how wonderful your experience was and that you are satisfied with the overall service from start to finish. We appreciate the 5 star review and hope you have a great day!
Jessica Delagarza
Customer Care Manager - Scott G.New Westminster, Canada12May 28, 2019
The friendly and professional staff at Boyd took care of my needs in a timely manner and did exactly what was needed to fix the problem.
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Jessica D.
May 29, 2019
Dear Scott,
Thank you for reaching out on our Yelp page and leaving a wonderful review! Happy to hear about your great customer service experience!! Thank you.
Jessica Delagarza
Customer Care Manager - Philiþ L.Vancouver, Canada106824Sep 25, 2018
There were the fastest to contact me. I'm surprised they responded after hours via email. Rose was very informative this morning and quick and painless I got my new windshield. I love that kind of service.
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Jessica D.
Sep 25, 2018
Dear Phillip,
Thank you for leaving this great review for the shop. We are so happy that Rose and the team were able to make your windshield replacement as quick and painless as possible.
Jessica Delagarza
Customer Care Manager - Amadeusz W.Seattle, WA311Jan 6, 2016
The service was quick and the staff was friendly. I was on a budget, and they offered me a choice between cheap OEM and manufacturer's glass.
Furthermore, the person writing a quote for me made an significant miscalculation in my favor, and I paid the low price even though they were absolutely in position to correct the price and charge me more. Thank you!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Jessica D.
Jan 6, 2016
Dear Amadeusz,
Thank you for your thoughtful comments about Boyd Autobody & Glass. We always want to ensure our customers' needs are met. By providing your valuable feedback, you will help us enhance our quality and service.
Jessica Delagarza,
Customer Care Manager - Christopher G.Vancouver, Canada14Oct 19, 2015
Boyd repaired my 2914 FR-S after being involved in an accident with significant body damage to the front of the car. The work they did was fantastic: Paint perfectly matched to the existing body panels; new parts and body panels perfectly fitted (looks like even better fit than fresh from the factory); and a full mechanical check of the vehicle to see if there was any suspension or drivetrain issues.
The staff were very friendly, handled all my paperwork, kept me updated on the status of the work, and were quick to offer to arrange a rental car. Their high quality of work and friendly and professional attitude made this work a breeze. A big thanks to Gale and everyone at Boyd for their hard work repairing my vehicle.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jessica D.
Oct 20, 2015
Christopher,
Thanks for stopping by our Yelp page and leaving great feedback! We really appreciate it and loved hearing about your experience. Safe travels.
Jessica Delagarza
Customer Care Manager - Lee S.Los Angeles, CA02Oct 4, 2018
Very helpful. Doing everything for customer service that they can. They attempted to get me used parts to keep down the costs. They replaced my light bulb before I ever got to be a customer. I very much appreciate their commitment to customer service.
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Jessica D.
Oct 5, 2018
Dear Lee,
We are so pleased to hear how great your experience was and that the Vancouver staff could assist you with the repairs to your vehicle. We sincerely appreciate the positive feedback and hope you have a wonderful weekend!
Jessica Delagarza
Customer Care Manager - Helen J.Vancouver, Canada107Nov 14, 2012First to Review
In contrast to "Speedy Auto Glass" which was completely incompetent, Boyd was amazing. I called in the morning, I was in there after lunch and the whole thing was done by the end of the day. Robin told me he'd have it done even if he had to drive and pick up the necessary parts himself.
Very good customer interaction - efficient, professional and personal service and good advice. My car looked great when I picked it up right on time!Helpful 3Thanks 0Love this 0Oh no 0