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Services Offered
Verified by Business
Irrigation construction
Irrigation repair or maintenance
Irrigation design services
Review Highlights
“Brad was extremely knowledgeable, a pleasure to talk to, and he and his partner Alex did a very fast and professional job.” in 9 reviews
“He responded to our Saturday call in under an hour, came out on Sunday and taught me how to fix the problem myself.” in 3 reviews
“I overfilled my compost bin recently with plant and yard brush and Marin Sanitary Service refused to take it.” in 3 reviews
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About the Business
Whether you are a homeowner or a business owner, we understand the importance of having a green lawn and colorful garden. We will install quality, dependable parts and systems that are easy to use. Plus, with our repair service, you can trust us to maintain your system and keep it in working order all year long.
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Overall rating
59 reviews
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1 star
- Maryclare L.Novato, CA406Aug 13, 2018
My plants were dying. I couldn't hose enough anymore. The old sprinkler system hadn't been kept up with since the divorce four and a half years ago and I was desperate. I called Brad and he was able to see me right away. He and his assistant spent hours repairing and replacing sprayers all the while telling me it wasn't as bad as I thought. In the end he even reset my timer box so that all the stations would fire on the right days at the right time. He charged me $390.00 for the visit plus an additional $65.00 for parts. I thought it was worth every penny! Brad also taught me to water at 7:00 in the morning not at 3:00 or 4:00am because you want to be awake to see how they're working. It's a relief to sip my coffee and watch those sprayers :0)
Give Brad a callHelpful 0Thanks 0Love this 0Oh no 0 - Libby L.San Rafael, CA05Jul 26, 2023
Brad responded within an hour to my call. My discontinued sprinkler system was leaking significantly requiring me to shut the water off. Brad personally was not able to come but had Alex respond to my call.
Communication was easy, price reasonable and problem solved efficiently in less than 24 hoursHelpful 0Thanks 0Love this 0Oh no 0 - Aaron G.San Francisco, CA3793May 26, 2021
This guy no-showed on me twice! The first time he somehow blamed me for his failure to show up... (huh?) But he called and apologized and wanted to book another time, then even called again to double-check, so I thought I'd give him another shot. The appointment came and went, and he never showed up and never called. What a waste of time.
EDIT: He says I didn't confirm the appointment, yet I have the texts proving otherwise. He texted me at 5:24 the day before to confirm. I responded at 5:32, 8 minutes later, confirming. Yet somehow it's my fault that he doesn't know how to use his phone? Save yourself the headaches and hire someone else.Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Brad B.
May 27, 2021
Wen dealing with the public. A confirmation is important on jobs ... wen a customer doesn't reply to a call in a timely manner. Or even texts late. We put a different job in place. Especially wen time from booking has lapsed.
- Rick S.Novato, CA0196Aug 27, 2021Updated review
Just a follow up from the "kook" on my earlier post. Since Brad wouldn't come out to look at problem, I had to contact another service. He came out to look at it and discovered, wait for it, that Brad had wired the new line he ran into another existing line which he said is known to not be correct in the industry, and that is what was causing it to fail. He was able to fix it in a relatively short time, and the best part, charged me nothing for it! And Brad wanted to make sure I knew I would have to pay for him to look at why the line he installed wasn't working if he came out, which he NEVER did! Hmmm
The "kook" is signing off.......................Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Brad B.
Aug 21, 2021
This guys for certain in my kook file. Did a tune up almost a year ago. Again a year ago....Had me add a drip line on existing system I didn't intstall.again a existing system I did not instal... Ok.. texts with no names from unknown number s sayin I'm home tomorrow. Drop by.over and over again. Kept it up. Really a annoying personality. I told him I'm not responsible for and existing system. Kept texting wen I said best way to chat then was calling. Wen I did call he's loud demanding. And. Heck who wants to work for a kook. And off the deep edge. God help workmen at this persons place. Geez
Aug 19, 2021Previous reviewAbsolutely worst service of a private business I have ever encountered. He came out and added a sprinkler line, which is not working, and when I called to have him come look at it for me, he kept blowing me off. I agreed that I would pay him, because he claimed he isn't responsible for his work, but would never put me on his schedule. Completely unprofessional, he is one and done. Customer service skills are horrible, he can talk the talk but doesn't walk the walk. Beware!
- Susan W.San Rafael, CA09Jul 7, 2022
They did a great job! They fixed issues that others could not, educated me on why I had the issues and what I could do to make sure they didn't happen in the future. I highly recommend them!!
Helpful 0Thanks 0Love this 0Oh no 0 - Linda D.San Rafael, CA015Sep 23, 2021
Brad and Alex are the greatest!
Please call Brad if you need help with
your irrigation system !Helpful 1Thanks 0Love this 0Oh no 0 - Cory D.Berkeley, CA093May 22, 2017
Brad comes out himself PERSONALLY with his assistant Rico. They are a team that is constantly moving and taking care of all parts and pieces. I have extensive landscaping with 6 different stations and he gave close attention to each, fixed all broken drips and sprinkler heads for a fraction of the cost I expected. Created new lines, installed new sprinklers and created new places for my landscaping to grow!! ZERO standing around.
They also payed close attention to reduce wasted water and create efficiencies for the price of $385 for an entire half day. Parts (and there were MANY) were only $35 additional.
Highly recommend, as you can see I'm more than satisfied!! Also once you're a customer he will come out for smaller fixes and to help for (don't quote me-depends on the time for the fix obviously) $140. Thanks Brad & Rico!! I'm happy!!Helpful 0Thanks 0Love this 1Oh no 0 - Sharon L.San Rafael, CA154Jul 28, 2021
Brad and Alex were nice, showed up on the day they said they would, and worked fast. The next day I found a significant leak between a pipe and a timer. I called and texted several times but they haven't come back to make it right. It wasn't a cheap job and I expected they would stand by their work.
Helpful 0Thanks 0Love this 0Oh no 0 - M B.San Rafael, CA02Sep 14, 2020
Bummed to even have to write this, but I am at a loss. Contacted Brad at the end of July. He scheduled me for two weeks later. Just before the day, he needed to cancel due to a family issue. Fair enough, we rescheduled. Called me on the day of our second appointment and canceled again with another family issue. Again, this stuff happens. No problem.
What pisses me off is that I left texts and voicemail to reschedule and NEVER heard back. It is now about seven weeks since my initial call. Will try to find someone who wants the work and will call me back.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Brad B.
May 27, 2021
Being self employed Is real challenge Dealing with all types of folks and situations , We never worked for this person. But did hear wen booking how horrible All of the past workers were..... and especially the plumbers. Not looking good wen the customer blasts all of the past workers on the cell wen booking Especially the recent plumber who was just out.
Sometimes you need to decide if this is a good situation.. and a with positive outcome This person clearly appears to find fault in all past workers.))))) - Jason S.San Anselmo, CA0343Nov 17, 2021
Same-day service to repair a problematic irrigation valve, at a good price. Thanks Brad!
Helpful 0Thanks 0Love this 0Oh no 0
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