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Review Highlights
“Glen and Jerry were very professional, and made it super easy to sell my car, which sold in about a week.” in 83 reviews
“This review is not about the deal I made with the seller - that was not handled by the guys at Buggy Bank.” in 21 reviews
“Mike even picked up a part I needed for the car and Donovan drove me to BART.” in 7 reviews
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About the Business
What Buggy Bank is: The only non-dealership flat fee Private Party Vehicle Market and DMV Registration Service in the country that is provided exclusively for the public. Its mission is to protect families, professionals and other honest citizens from internet high pricing scams and criminal activities while educating buyers and sellers about the mutual benefits of fair pricing and negotiation practices. There are no salespeople representing the vehicles. Private individual owners are the sellers and the vehicles represent themselves.
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Ask the Community
Q:
So many of these cars are "out by owner" - doesn't that defeat the purpose of looking at the cars?
A:
Since you asked seven months ago we've made some changes and started new services requested by our customers: 1.We've extended the contract time limits for cars that are available on lot. 2."out by owner" cars are now available by appointment. Check… more
brad g., Business Owner2 people found this helpful
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Overall rating
179 reviews
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- Rachel B.Berkeley, CA15Mar 27, 2024
Buggy Bank proved very reliable and user-friendly in facilitating our sale of our car. Jerry was readily available, always on the mark and we were very pleased with the whole smooth process he has set up.
Helpful 0Thanks 0Love this 0Oh no 0 - Steve P.San Francisco, CA086Sep 22, 2022
Jerry at Buggy Bank was a pleasure to work with, zero hard sell, all smiles. Smiles at every step of the process.
Carvana offered $7,000, I was thinking more like $10,000, Jerry said "I'd try for $13,000".
Jerry handles all the first contacts, and routes copies of insurance cards for those who want to test drive to the seller (me). He also handles questions from buyers, and allows them to test drive the car under careful limitations.
12 days later I had a certified check in for $13,000.
Great easy process, that takes most of the worry of scam buyers out of the picture.
Highly recommended!Helpful 1Thanks 0Love this 0Oh no 1 - Jessica R.Vallejo, CA61168174Jun 11, 2023
The owners here have a good business model for used car sellers and buyers. They're very professional, respectful people, and so was the lady who sold me her car from here. I had a good buying experience, and I would consider selling any of my cars with them in the future. Imagine selling your car without the headache of having to make appointments and meet up for the test drive only for the buyer to determine they weren't interested in it after all. Conversely, imagine finding a car you want to buy but have a limited schedule to test drive or check it out. Well at Buggy Bank, buyers can just come anytime during opening hours for their car(s) of interest. If interested, the seller is contacted and a meeting time is set for purchase. Everyone wins.
Helpful 1Thanks 0Love this 0Oh no 1 - Alfred N.San Francisco, CA31222Mar 31, 2021
Good old no pressure shopping . Time alone to think and work out my buying requirements. Without being pressure by any one. A great way to look for a used car.
I have brought multiple cars here for my family. Experience always been great.Helpful 1Thanks 0Love this 0Oh no 0 - May L.Emeryville, CA01362May 9, 2022
If you do trade in or sell you car to "car max " or "carvana" you are getting half what your used car is worth. We just sold our 3rd car with buggy bank because Jerry knows your car's real value and will advise amount you're likely to sell for and he only charges one flat fee. He guides you through the process so everyone involved is safe and paperwork done correctly.
Also you can get you car detailed for extra fee which I always do since all my cars sold were dog mobiles full of embedded fur sand and mud stains. They make it look like new. Also they have a smog service referral to take care of that obligation necessary when selling a vehicle also for a separate fair fee paid directly to smog service. Highly recommended as the best way to sell and buy and I'm so grateful to have this option nearby.Helpful 0Thanks 0Love this 1Oh no 0 - Steve S.San Francisco, CA0312Jul 13, 2023
This place is a waste of time both for the seller and the buyer. The representative may not care any way. He is getting paid. Sell your car at market place in Facebook why am I paying big money to sell my own property.
Helpful 1Thanks 0Love this 0Oh no 0 - Regina W.Oakland, CA37824553May 22, 2021
I can't say enough great things about this experience.
Prior to the pandemic, I was in the habit of leasing and was on my third leased car.
I realized that going into a new lease in the middle of a pandemic while I was searching for a new job would be a bad idea. This is how I ended up finding Buggy Bank. I was searching for used cars in my price range and saw that they had a range of reasonably priced cars. They also had a clear process and system, which appeals to me as I like structure. That took away a bit of the terror of purchasing a used car.
I was also touched because I let Jerry know that I was looking for a new job, and he kept that in mind when I was looking at cars. It was a conscientious level of service that I really appreciated. Lucky for me, I got a full-time job offer a couple of weeks after getting a used Acura SUV, which is just right for errands.
It was so easy. Between the site and showing up to test drive a couple of times, I found exactly what I wanted: a reliable used car that was in decent condition.
I highly recommend Buggy Bank.Helpful 3Thanks 0Love this 1Oh no 0 - Alan W.Berkeley, CA015Sep 29, 2020Updated review
Just sold my Prius through Buggy Bank. It's not that often that I get the pleasure of working with a true professional and Jerry is all that. There are a lot of pieces that have to come together to prepare, show and complete an automobile transaction and Jerry orchestrates the whole process like the pro that he is. Instructing and guiding the seller, getting the smog cert, mechanic checks, detailing accomplished quickly and efficiently, describing and placing the car ad online, having a secure system set up for test drives, and guiding/instructing the buyer in orde3r to bring the whole process to a conclusion with money exchange, documents signed and everybody clear on the terms of the sale.
It's beautifulHelpful 1Thanks 0Love this 0Oh no 0Jun 16, 2008Previous reviewThe ONLY way to sell a car. Everybody agrees one should not trade-in your old car when buying a used or new car but the option is craigslist and managing a flow of potential buyers, predators and lookylous. With Buggy Bank, you drive it in, pay a fixed fee, and wait for a buyer. I was out on work travel shortly after I took it in and so I signed the title and left it with them and they took care of everything, cleaning it up, getting the smog certificate and keeping me up to date on what was going on with buyers. This is an honest business that fills such an urgent need that it's hard to understand why they aren't all across the country. I didn't give it 5 stars as their pricing system is a bit regressive with one price for every car. My car sold for under $2,000 so the expense of getting it sold was a significant percentage of the selling price. If I'd sold the (beautiful) BMW on the lot (~$12,000) my cost would have been an insignificant percent of the selling price.
BTW. This is the second car I've sold through Buggy Bank. I sold a VW through them 15 years ago and had the same great experience. - Bianca R.Oakland, CA10410Feb 24, 2021
Do NOT take your car here. We dropped off our 2010 Audi S4. We just went to sell the car to the buyer and find out our car had been STOLEN 2/20/21. Today is 2/24/21 and NO ONE has notified us or noticed the car was gone. The last person with the keys didn't bother to return the keys and likely turned in a fake ID. They state they do not remember anything and obviously don't conduct any type of inventory of cars and keys. PLEASE STAY AWAY. We will be suing for negligence and damages.
Helpful 7Thanks 0Love this 0Oh no 0 - Susan C.West Berkeley, Berkeley, CA01Aug 21, 2021
I was recommended to Buggy Bank by many local Berkeley friends ...
I had not sold a car myself before , so I was somewhat nervous about the process !
From the start Jerry was very patient and willing to help me make this happen .. I explained to him I was having a problem with my eyes and he graciously read out all the documents etc to me.
The car was detailed beautifully and while on the lot was always immaculate.
When the right buyer came along , Jerry spent so much time making sure the Smog requirement was met and all the D.M.V paperwork done with seamless efficiency and goodwill !
Thank you Jerry for being my eyes and making it possible to sell my car !
P.S I would definitely recommend getting the "concierge " service ....
( Which includes Advertising and better lot placement )Helpful 1Thanks 1Love this 1Oh no 1
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