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About the Business
Real food, thoughtfully sourced ingredients, and quality experiences is what Burger Lounge is all about. We're not your average burger joint; we serve simple, yet delicious food featuring 100% grass-fed, grass-finished beef to free-range turkey, plant-based burgers, fresh salads and more. We're doing a common thing uncommonly well and striving to be better and do better every day. We hope to see you soon!
Ask the Community
Q:
The burgers have a "keto option". What's involved with a keto burger?
A:
Our keto burger is called the Paleo! It is a beef patty with grilled zucchini, grilled tomato, bacon, avocado, and sprouts. Highly recommend! You can also select a different type of protein if you prefer.
Sirena B., Business Customer Service1 person found this helpfulQ:
Did they get rid of the quinoa burger? It's not coming up on the order online link?
A:
Nope! We still have it on the menu- in all it's delicious veggie glory. At one point a few days ago we did run out of them, but they are back in action!
Chelsea W., Business Customer Service2 people found this helpful
Recommended Reviews
Overall rating
669 reviews
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1 star
- 193147414Jun 23, 2024
This is located in The Orchards shopping center. There is plenty of parking available as there are many restaurants in this large center.
We order takeout from here on occasion. I've tried a few things on the menu, but the latest was the California Lounge Burger (burger, avocado, bacon, cheddar, lettuce, tomato, onion, pickles, BL 1000 island). With all the fixings, it was a pretty large burger. You can taste the difference in the quality of beef; they use 100% grassfed beef. The burger patty was made like a smash burger with crispy edges but the temp inside was still cooked to my liking. I also got a side of onion rings with ranch. I would for sure order this same thing again.Helpful 1Thanks 0Love this 1Oh no 0 - Katy T.Alamo, CA610995Aug 23, 2024
So disappointed. Burger Lounge used to be my favorite, and we just went back and the quality of products used has just tanked. Also, despite ordering at the Kiosk, somehow messed up our order. They gave my husband a meat patty when he paid an extra $2 for an impossible one and then gave us each the wrong sauce. We don't like to waste so he just ate it.
Also the onion rings he normally gets would be crispy and delicious. This time they looked soggy and disgusting. They didn't even put his whole burger together and left his added bacon just thrown in the middle of the tray. So odd.
They also changed the BL 1,000 island and it is no longer vegan. So they only have BBQ (which is not good) or yellow mustard as vegan options for their plant based section.
So sad and unfortunately the experience was so
Negative we will not be back.Helpful 0Thanks 0Love this 0Oh no 0 - Michael K.Livermore, CA355Apr 14, 2024
Stopped in Walnut Creek for lunch and the kids wanted burgers. On the basis of strong Yelp! Reviews, we stopped here.
It was a little more granola than I expected (all grass fed beef, etc), but that was fine. Slightly more expensive than your average burger, but fresh tasting and delicious. My boys had never had grass fed burgers before, and they really liked them! Staff was friendly, service was prompt, food came out hot and delicious, dining room was clean.
The kids lounge meal was a good deal...small burger, fries, drink, and ice cream for dessert for under $10.
The bacon bleu burger and the cookies and cream shakes were both very good.Helpful 0Thanks 0Love this 0Oh no 0 - May 12, 2024
Great service food was good my grand daughter loved her cheese burger and fries. I had a salad which was really good and fresh. Atmosphere was nice a few tvs in easy view to watch sports or whatever else is going on. Parking lot is huge shared with so many other businesses so it is a little tricky to find close parking
Helpful 0Thanks 0Love this 0Oh no 0 - Jan 25, 2024
I ordered online pickup. My husband had the Lounge burger with added avocado and bacon. For $19.80, he expected a gourmet burger full of flavor. He said the burger was just okay and ate half. He was disappointed.
I ordered the Wild Alaskan Cod Sandwich with Gluten-free bread ($1.95) extra. I was really excited since it was "WILD" cod verses farm-raised. It missed the mark... the cod had no flavor. It needed seasoning and the cod was not cooked long enough. It was cold and mushy inside. For $14.90, I expected better. Like my husband, I only ate half of the sandwich. Shaking-my-head.
We also ordered the chicken tenders. The batter was thick and hard. The chicken was dry. No bueno!
On the plus side, the onion rings and french fries were both delicious. Crispy and soft in the inside.
Spending over $51 for medicare food, we don't plan to return back.Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Sirena B.
Feb 2, 2024
Hi Susan,
I am so sorry that we let you down here! Our cod sandwich is one of my personal favorite menu items so it's disappointing to hear that the one you received was no good. It sounds like it wasn't prepared correctly. We'd love to try to make things right for you. Can you please check your DM's when you have a moment?
Thank you!
Sirena - Christian R.San Francisco, CA17270Jun 24, 2024
We've been trying to find a great burger spot in Concord/Wanut Creek for a bit. After seeing Burger Lounge on a few drives, we decided to check it out! It's... fine. Nice cozy inside and the staff are friendly. My favorite part of our experience was the batch craft soda (the shirly temple flavor was great) and the root beer float had great vanilla bean ice cream. I got the Lounge Burger and my spouse got the Classic. They were okay. Burgers had barely any seasoning, but were cooked pretty well. Just kind of bland. Fries had no salt at all, but the onion rings were good.
Overall it's a decent spot, but for $10 a burger I was expecting a bit more in terms of flavor.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Sirena B.
Jun 28, 2024
Hi Christian, thank you for this feedback! We hope that we'll have the chance to really "wow" you next time around!
Best
Sirena - Mar 23, 2024
Wow this place was so good! I was pleasantly surprised at how many vegan options they had. I got the Plant Based Lounge burger (made with Impossible) and requested vegan cheese. The burger comes with a vegan thousand island sauce. The caramelized onions and shredded lettuce are my favorite burger toppings and they were amazing! I also got a dairy free chocolate shake (made with cashew milk). The staff were super friendly and the restaurant is pretty modern and clean. I was so happy to get the full burger experience with all the vegan additions they have available. I will definitely be back to try the vegan chicken nuggets and more of their dairy free milkshake flavors!
Helpful 0Thanks 0Love this 0Oh no 0 - 2055944640Nov 9, 2023
Took 20 minutes to get our order on a Thursday night via the online ordering system (the website said 10 minutes). Burger was tasty - love the wheat burger bun and the meat was juicy - but a little bit sloppily made; half my burger didn't have tomato on it. The onion rings stayed crispy so that was a plus. Their strawberry shake was good but thicker than I personally like.
Helpful 4Thanks 0Love this 1Oh no 0 - Jennifer W.Walnut Creek, CA334413May 13, 2024
Second time I contracted food poisoning here. The recent episode I had was the full on food poisoning experience that had me out for 2 days including Mother's Day. No apology, $20
gift card or comp will ever entice me to come back for a third time. I would attach a photo, but I don't think you'd want to see what I went through.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Sirena B.
May 16, 2024
Hi Jennifer,
I am so sorry that you felt ill! If you have a moment, could you please submit a contact form here: https://www.burgerlounge.com/contact/contact-us.php
We'd like to gather more details regarding when you dined with us, what you ate, etc. so that we can investigate further.
Best,
Sirena - Jason C.Walnut Creek, CA715412Mar 27, 2024
Indy was the person working the counter. She was extremely helpful and polite. I received better service here than at a sit down restaurant. I had a complicated order and she made sure our 1 to go order was made separately for a member of our party who joined us later.
All the employees went above and beyond. Strongly recommend checking it out.Helpful 0Thanks 0Love this 0Oh no 0