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Review Highlights
“Chris installed a very secure CAT shield on my 2012 Prius this past summer along with performing an overdue service.” in 74 reviews
“Initially I tried a few neighboring car shops but nothing beats the quality and price at C&T Automotive!” in 10 reviews
“They are trustworthy and honest, and I'm super happy I found a repair shop that I can feel good taking my Prius to.” in 7 reviews
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About the Business
Business owner information
![Photo of Chris H.](https://s3-media0.fl.yelpcdn.com/buphoto/ymyJWFMdqMaghHmUmYAnwg/90s.jpg)
Chris H.
TOYOTA, LEXUS and SCION owners Please see our REVIEWS caught in YELP's FILTER. Most reviews are there. looking for a reliable and trustworthy auto repair shop? Look no further! We offer all-inclusive service for your Toyota, Lexus or Scion and we deliver only the best quality at a fair price. Read Our Reviews and feel good about scheduling your next appointment with C&T Automotive today. Call for same day appointment. We offer: -Scheduled Maintenance -Specialized Repair For Toyota, Lexus, Scions and Hybrids -Latest Technology Diagnostic Equipment -ASE Certified Technicians -Qualified Technicians-Trained in Latest Repair Techniques -Fair Prices -Original Equipment Parts -Repairs Done to Factory Specs
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Ask the Community
Q:
Hi there, are you able to help install a cold air intake on a Lexus RC 350, and how much is that service if I provide parts?
A:
Our labor rate is $160.00 per hour. I don’t know what You will provide so It Is time and materials at $160.00 per hour… more
Chris H., Business OwnerQ:
Do you do body work?
A:
No we do not. We recommend Cologne body shop in Belmont. Talk to Luis. Thank you for being interested in our service. Chris
Chris H., Business Owner
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Overall rating
102 reviews
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- Peggy M.Rochester, NY1444Jan 10, 2017
The best! Friendly. Easy to talk to. Excellent work. Excellent customer care. Everything you want in an auto repair business. Highly recommended!
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 15, 2024
Extremely courteous and upbeat staff! I came to this place to install a CAT shield on my car awhile back and they did a fantastic job. They were very thorough with their notes and car inspections. That's definitely what you want out of a mechanic shop.
There's a deal till the end of the month for a free alignment if you purchase new shocks and struts from them with install. They use KYB struts and shocks, which is a highly reputable brand for those who are unfamiliar. For a daily driver, this is more than enough. I called Wednesday, was able to get scheduled in the following Monday, 5 days later. Dropped the car off at 8AM which took less than 5min. Got a call back around 2:15PM same day that my car was done. Picked it up, paid, and this process took less than 10min.
The thing I love about C&T is how thorough they are, as mentioned earlier. They take the time to inspect the vehicle and note anything strange. This information is then passed onto the customer once they pick up their car. They even found a loose screw that was creating a small brake fluid leak in one of my calipers and they tightened and cleaned it up without my prior knowledge. Thank you so much! Even the slightest sounds the car makes, they will inspect and find the source without you having to ask. This is what the community needs, a great Toyota mechanic that is honest, straightforward, and thorough. Keep up the excellent work!Helpful 0Thanks 0Love this 0Oh no 0 - Dec 23, 2022
Chris and team are the best. You usually do not associate honest and the concept of integrity with auto mechanics and servicing, but C&T is a class apart.
We moved northwards, closer to the city, yet we still prefer to take our car down to San Mateo. They know Toyotas and often try to save you $$ by not recommending expensive add-on's, and if your servicing reveals some issues, they repair it at a reasonable price.
Bottomline, just like your doctor, you need someone who is honest, gives it to you straight and has your best interests in mind. Chris and his team are the doctors for your car who you can trust!Helpful 2Thanks 0Love this 1Oh no 1 - Dennis B.Millbrae, CA25191Aug 29, 2023
C&T took care of my sons 1996 Toyota Forerunner after he overheated the engine and caused some serious damage. Chris was up front with me the it would take some time to basically re-build the engine and make a few other repairs, including replacing the radiator, timing belt, and fix an oil pan leak. All was fixed in a relatively short time and the Forerunner runs like new again, even though it has 250k miles on it!!
Thanks for the service, and I will refer others.Helpful 1Thanks 0Love this 0Oh no 0 - 308293307Jun 15, 2023
I had to get my routine 60K maintenance for my Lexus NX. The dealer was estimating almost 1K. I had all maintenance done plus front brake pads replaced for cheaper total. Chris is efficient and an honest mechanic. Highly recommend!
Helpful 1Thanks 0Love this 0Oh no 0 - Dgirl s.San Mateo, CA06Feb 7, 2024
This review is overdue. Chris installed a very secure CAT shield on my 2012 Prius this past summer along with performing an overdue service. I really appreciated Chris's transparency on the the installation and servicing costs. His work is high quality and dealing with Leslie on scheduling, costs, and pick up was delightful. So happy to have found an honest Toyota car repair shop to replace retired John Hower's Hower Auto shop. Thanks, Chris and Leslie!
Helpful 0Thanks 0Love this 0Oh no 0 - Cuazzy N.San Francisco, CA3436473Oct 6, 2023
Good quality shop that is focused on Toyota & Lexus cars! Chris was quick to provide quotes and was able to answer all the questions I had. I was able to schedule an appointment a few days later to have some of my fluids replaced on my Lexus IS250. The price was fair and the shop is spacious and clean. Will definitely contact them again for my next service. Don't hesitate to use this shop!
Helpful 0Thanks 0Love this 0Oh no 1 - Jonathan K.Marina Lagoon, San Mateo, CA014Feb 20, 2024
I am very impressed with this business. I was looking for a reputable auto mechanic for my new Lexus. C&T Automotive has very high online reviews, so I called them to make an appointment. After speaking with Chris, I was able to get my car in quickly. They did a great job on my Lexus, for a low price that was the same as the estimate. Chris and his staff were very friendly as well. It looks like I have found my new mechanic!
Helpful 0Thanks 0Love this 0Oh no 0 - Joan E.San Mateo, CA127Aug 9, 2023Updated review
As with many other companies the last few years, customer service has deteriorated. Good workers, fair prices but respecting loyal customers should come first, Thinking of taking my families 3 cars elsewhere. Loyal patrons for 8 yrs.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chris H.
Sep 20, 2023
Hi Joan, Your satisfaction means everything to us. Can you call or message me and let us know where we came up short in showing customer respect.? It's been a super busy summer and we want your complete satisfaction.
Dec 19, 2019Previous reviewBeen a client since 1996. Honest, great cust. service, , skilled mechanics, fair prices! Highly rec.
- Jun 21, 2021
After high incidences of catalytic converters being stolen at work and knowing my cousin's catalytic converter get stolen in broad day light in her parent's neighborhood, I wanted to invest in a shield. I know it's not foolproof, but it's a deterrent that will give me some peace of mind.
I reached out for price estimates and Chris was so quick to respond. The prices were reasonable, so I made an appointment. Everything was easy to set up. Leslie was very professional and friendly. I dropped my car off in the morning and picked it up after lunch. These guys are experts. I can tell they do this all the time because their process is so streamlined.
I've had issues in the past with shops being unfamiliar with my car since it's a Prius. Knowing this is their specialty has reassured me to want to come back for future car maintenance and issues!!Helpful 1Thanks 0Love this 0Oh no 0 - Catherine A.Redwood City, CA07Nov 2, 2022Updated review
Update: Just had my car serviced yesterday & I am always appreciative of the wonderful & friendly service that Chris, Leslie & their staff provide. Chris is always so helpful, whether I have a question, he always takes the time to answer, or whether I need a ride back to work, Leslie always takes the time out of her schedule 2 accommodate me. They are honest, dependable, professional & just plain good and friendly folks!
Helpful 1Thanks 0Love this 1Oh no 0Feb 18, 2022Previous reviewChris has been servicing my Toyotas 4 quite a few years now. Last year I was involved in a rear ender & my RAV4 was totaled. I purposely purchased a new Toyota just so I could continue 2 have Chris maintain the servicing on it. Him & Leslie make a great team & I couldn't ask 4 better service & reliability. Good honest folks!!
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