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Review Highlights
“They were also super honest about nothing being wrong with the car except for low tread on the front tires.” in 10 reviews
“Ryan was super helpful and went through each item on the inspection checklist with me.” in 6 reviews
“Po was very professional taking the time to explain everything and had me on my way home in a short time.” in 18 reviews
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![Photo of Ryan M.](https://s3-media0.fl.yelpcdn.com/buphoto/UGxmmxfoVD0NrZh2ogLWHg/90s.jpg)
Ryan M.
California Auto Center Specializes in Complete European and Japanese Auto Repair, Tesla Maintenance Services, Tire Service, Alignment Service & Auto Body Collision Repair Center to the S.F. Bay Area. We have knowledgeable technicians to serve you and the Bay Area.
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209 reviews
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- Gregory B.Belmont, CA1453Jan 24, 2024
I needed a tire alignment and an oil change called California Auto Center and they were able to see me within a day. The wait time was less than a two hours for both services. They also recommended that I change my air and cabin filter at that time but they gave me the option to do it on my own if I wanted to. I would highly recommend them to anybody looking for inexpensive auto service.
Helpful 1Thanks 0Love this 0Oh no 0 - Carlos D.San Mateo, CA12412Apr 30, 2024
Sometimes it's hard to find an auto body place you can trust. Ive been coming to California Auto Body for a couple years. The service has been impeccable and the pricing is affordable. They always lay out what the costs will be and let me know when something is wrong with my Prius. They not only tell me but they show me. Very professional, courteous and efficient.
Happy with the service I have received and highly recommend them.
Thank you California Auto Body.Helpful 0Thanks 0Love this 0Oh no 0 - Cindy C.Burlingame, CA165946Aug 11, 2024
I came here to get a battery replaced and was sold a re-built battery without it being disclosed. I found out a year and a month later when the battery failed and had a tow truck come out to jumpstart. The battery was dead and I had to get a new one. This battery barely lasted over a year. You had to remove the battery to see the label saying it is rebuilt. I trusted Po and this auto shop for years with various cars and am incredibly disappointed to have been duped.
There was another incident before this that triggered my suspicions but I gave them the benefit of the doubt. I obviously should have followed my gut feeling... Will be taking steps to see what can be done as the final bill was expensive.
I will be warning ppl away from this shop from now on.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Po L.
Aug 12, 2024
Hi Cindy C., I am sorry that you had a battery failed again on your vehicle. I had searched up our record and found the new battery with part number 35DLG and the brand name is Duralast that we sold you is from our auto parts supplier Autozone. We had also examined another 35DLG battery, and it do not stated any label saying it is rebuilt because it is a brand new battery. We had also cross reference with the our Autozone receipt and your battery had a 36 month warranty from the date of purchase which is from 7/17/2023 and your battery still had manufacturer warranty. Please give us a call and we will replace a new battery within the manufacturer warranty from the date that you purchased from us. Also is based on our computer record, we had only service this 2011 Toyota Corolla only 1 time in our shop. Your other vehicle is 2007 Toyota Camry and based on our record, we only serviced 2 times and both of the shop bills are below $100. Can you provide more detail of the other service that triggered your suspicions and we can further assist you. Thank you.
- Diego T.Sunnyvale, CA525346Aug 24, 2024
I had a great experience getting my wheel alignment done here. The younger team at the storefront is clearly learning but remains very professional, courteous, and eager to help. The owner, who manages the rest of the business, is extremely knowledgeable and ensures everything runs smoothly. Plus, I got a pretty good deal on the service. It's a perfect mix of experience and fresh energy. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Xiaoyu C.Los Angeles, CA2934Aug 1, 2024
Alex was super helpful in my car repair. Their services and skills are amazing! Highly recommend this place!
Helpful 0Thanks 0Love this 0Oh no 0 - timothy n.San Francisco, CA1504429Jul 8, 2024
I was initially greeted openly by a extremely welcoming and knowledgeable kid. I ordered tires online and they were sent to California Auto Center and the price of installation was 50$. Once the tires were installed I found out the tires didn't fit and Pon (I believe that was his name) help me resolved the issue. I was able to drive my car out and im extremely greatful. Even though I was stuck, he didn't gouge me and got it done in a timely manner. I will go back with any tire issues
Helpful 0Thanks 0Love this 0Oh no 0 - 700148217Feb 20, 2024
I've been here several times now for oil changes and cabin + air filter cleans; and I've loved their speed in terms of service! The value is also excellent because I use a Groupon for the oil changes.
Helpful 0Thanks 0Love this 0Oh no 0 - Cal L.Sacramento, CA321143Oct 28, 2023
Found this shop through Groupon when I bought two synthetic oil changes for $88 which is quite the deal.
After changing my oil, they told me that my engine had a leak. They diagnosed and fixed it for less than $400.
They told me to bring my car back another day to replace my rear shocks which were leaking.
Came back today for an oil change and to replace rear shocks. They told me that my car also needed a transmission flush and tire rotation. Which I agreed to. Then they said that I also needed to replace something on my front wheels. Which I also agreed to.
I was happy to pay $1200 for all this work done, especially on the Peninsula.
Their prices are reasonable and the staff is polite and honest. I had been going to the same mechanic for 7 years before this shop.
Although I won't be living in the Bay Area much longer, they are my new mechanic.Helpful 1Thanks 0Love this 0Oh no 0 - Daniel A.San Carlos, CA04815Dec 8, 2023
UPDATE: So owner responded that I was told before I brought it in about $10 SUV fee and that I was charged a $7 environmental fee? Really??? Nope. I was told it was going to be extra ($10 or so) for the extra quart of oil for my engine -- no problem. They knew it was a minivan due to the extra oil, but did NOT tell me about "suv" fee. And I have now attached actual receipt -- which shows $7 for a... wait for it... OIL FILTER (which apparently is NOT included in an oil AND FILTER price).
ORIGINAL:
Going to have to agree with some of the other recent reviews here (and on google reviews)... I went in for their $48.88 full synthetic oil change that they have on their website -- I called in advance and was told it would be an extra $10 or so (turned out to be 12.99) due to my minivan engine size. However, when I arrived at my appointment, they charged ANOTHER extra $10 "suv" fee and ANOTHER extra $7 filter fee (umm, you do see it says "oil and filter" on the coupon, right???). So my $60 (49 + 10-ish) turned into a $85.93 oil change with tax. And as with other reviews, I was also told that I have a leaking timing chain cover, which is highly unlikely. I'm getting that checked under warranty (and will update)... but I'll go elsewhere next time, even if more expensive, thanks.Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Po L.
Dec 8, 2023
Hi Daniel, We are sorry that you are not satisfy. But based on review of the record, we did offer you the special price on the coupon. First of all, the coupon stated $48.88+tax and fees up to 5 quarts of motor oils. Your vehicle 2018 Kia Sedona is a 3.3L V6 engine with take 6 quart of motor oils. Therefore we had charged you 1 more quart of motor oil at $12.99+tax additional. You had called in advance and we told you there will be extra $10 for your van extra and he had agreed to pay and set an appointment. If you do the calculation $48.88 special +$12.99 for extra 1 quart of motor oil, +$10 for van extra, $7 for hazardous waste fee, $7.96 is for tax. The total amount is $85.83. Everything are listed on the invoice and we had printed out the total amount before we perform service. If you do not agree with we will not proceed.
- IkJae C.Alameda, CA1653711Jul 27, 2023
Went in for tire alignment service on appointment because of uneven wear on on tires. When I went in, they proactively mentioned that one of the tire treads were badly worn. They recommended I replace the two tires, then proceed with the alignment because I'd have to do the alignment anyway after getting new tires.
I knew all this going in but I really appreciated that they mentioned that.Helpful 0Thanks 0Love this 1Oh no 0