Cambridge Optometry

I've been going to Ben Threlkeld at Cambridge Optometry for several years. He is an outstanding optometrist. What makes a great optometrist?

1. Exceptional knowledge of the inner workings of the eye.
2. Can identify potential trouble brewing at the earliest point in time.
3. Clear, understandable explanations of what's going on in your eyes.
4. Thorough. So thorough. I went for my annual eye exam and the cornea on my left eye was a tiny bit irregular. This might impact my Rx. Ben made an appointment for me to come back a week later, at no additional charge, to make sure the Rx was not gong to change if the waviness straightened out. When I came back, the Rx was the same as it had been the prior week. Ben took the time - after his standard closing time - to ensure he was providing a thorough second exam.
5. True desire to serve the patient. My Rx had changed~5% in the past year. There was absolutely no pressure to buy new lenses, and in fact, Ben advised me NOT to go to the expense for my "computer glasses", as I wouldn't see much difference, and said it was a toss-up for my distance glasses. Honesty and integrity.
6. Ben has a wide network of excellent specialists he can refer you to, if necessary.
7. Ben is very pleasant to work with.
8. The entire staff is professional, proactive, highly competent, and can pick frames you might not have picked, that are perfect for your face and personality. (Ashley - you're the best!)

I highly recommend Cambridge Optometry.

I would highly recommend Cambridge Optometry as the doctor and other staff members are great. This is my third year going here for my yearly eye appointment and overall is the best optometrist office I have been to. More details as to why are below.

I have found the staff in this optometrist office to be very friendly, knowledgeable, and helpful. For the past two years Daniela has helped me with choosing my glasses after the appointment. Last year she helped me pick out some Ray-Ban frames and choose the lens options to go with it. My family and friends liked the choice much better than what I would have picked on my own. :-) This year she was very helpful in explaining the options for the glasses and sunglasses as I perused them to decide on what I wanted to purchase.

I think that Dr. Snider has been excellent at explaining why he is doing different test methods and answering any questions I have related to my vision. The glass prescriptions I received has fit what I have needed. I also have enjoyed learning more about my vision system and conversations with him during the visit.

Don't come by too late...

Stopped by at 4:40pm on a Wednesday to shop for glasses. Was told they were closing soon (at 5pm).
I asked if I could still take a look.

Found a pair rather quickly that I was interested in, but was told they could write down the model/info so I could come back another day to order when there was more time.

Found another nearby optometry store open until 6pm. Ended up buying two pairs there.

Selection was decent, but a pretty frustrating customer experience.

Simply the best, I moved out of the area and made the mistake of going to a local place. Did not receive the quality care. I always had at Cambridge. I've since returned and I'm so happy I did. Top notch Doctots and a great team.

Cambridge Optometry .. 5/25/2021

Very much impressed with Cambridge Optometry in Palo Alto.

Naturally, it is situated on Cambridge Ave, which runs parallel to California Ave - Palo Alto's second downtown.

Accompanied elderly for a new pair of prescription glasses. Researched nearby optometries, and this one topped off the list (thank you yelpers!)

The plan was to just come by and check it out. Parking was easy, across the street. There's also covered parking structure available if you visit in peak times.

We were greeted by Daniella, and right away, things began to look bright. She's such a good listener!

Daniella took her time to explain all the technicalities in detail, in a simple way, and we felt pretty comfortable and confident in our choices. Tried on several frames, chatted about the process, weighed out various options. Signed up!

Glasses were ready couple weeks later, and they fit perfectly well. You can always come back for adjustments, if needed.

If you're on the market for your new glasses, check this place out, ask for Daniella!

Dr. Matt Snider is extremely knowledgeable, has a very friendly demeanor and builds trust quickly with his young patients. We wouldn't go to another pediatric optometrist!

These folks are great. Had an issue with my eye and they were able to see me quickly. I've been going to them for years for normal prescriptions but this was more critical and they were able to see me next day. Plus, Dr Ben is very nice and explains everything. much appreciated

My family has been seeing Dr. Ben for over a decade. We have always found him to be thorough, professional, and personable. He takes the time to patiently explain his findings and answer all questions. The office assistants are also very helpful and easy to work with. The practice has a good selection of frames and quick turnaround for orders. We will continue seeing him for as long as he is in practice!

I've been going to Cambridge Optometry for the last 7 years. Dr Ben has always been very attentive to my needs and helped me get comfortable with mono vision and contact lenses.

I get glasses regularly too, and have always appreciated the help that Daniela has provided. At the end of last year I came in on December 30 to buy a pair of progressives with my remaining FSA funds. I'd left it to the last possible day, and even though they were busy, Daniela took the time to help me select a frame that was a new style for me. She explained all the lens options and made me feel very good about my choice. The glasses were ready within a couple of weeks and were exactly what I was hoping for.

With Dr Ben's skills in the exam room and Daniela's knowledge and helplfulness in the front office, Cambridge Optometry gets 5 stars from me.

I went to pick out new glasses. They had a great selection but on the pricier end with european brands. Very smooth and easy.

I have fairly low key vision needs - but had not had a checkup for nearly 2 years because of covid. I wanted a thorough examination - to be sure things were not getting worse and to ask questions about single vision/bi-focal/tri-focal glasses - mostly for working. I had been working in scratched glasses for a couple of months so I had some short term questions/concerns - and Dr. Snider was kind enough to offer me advice over the phone on the spot after asking about my prescription.

I ended up taking a fill in/cancellation appointment with Dr. Cindy Threlkeld - who was very patient and explanatory - showing me the images inside my eyes and explaining what we saw. Overall a very caring and thoughtful practice. I am not sure why it says it's expensive - because I paid much less than I had for my previous glasses for nice frames and more premium glass. Excellent practice. Thanks to you all. Will definitely return here.