Review Highlights
“Then you go through the secret door and get to the heart which is the camp experience.” in 3 reviews
“I was also enamored by a group of kiddos entering the "magical door" to enter the Encanto experience.” in 2 reviews
“The worker told me they just opened (yesterday!) and they rotate their theme every 3-4 months (Bluey is upcoming!!!” in 7 reviews
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About the Business
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![Photo of Tiffany M.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Tiffany M.
CAMP is a family experience store.
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Overall rating
70 reviews
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- Tim C.Brooklyn, NY535122Mar 3, 2019
So much fun for kids and it's free! It's a large area and had kids of all ages.
Although I think it's best for kids 1.5+ that can at least walk around.
It's cute how the door is disguised as a bookcase that swings away to reveal the entry way to the place. I think the adults and older kids would appreciate it more than my 3 year old that just wanted to play
Very friendly staff and they don't try to push merchandise on visitors.
Highly recommended.Helpful 0Thanks 0Love this 0Oh no 0 - 7921220Jun 26, 2024Updated review
Updating my review for the Troll experience, which pales in comparison to the Encanto experience.
We spent about 25 minutes in the first room where the kids were told to "play". Queen Poppy showed up for a few minutes and disappeared again. That was the ONLY troll the kids saw the entire time.
When we finally left the first room (and the kids were basically over it at this point), we headed into the bus called Rhonda (that was the best part of the experience), and then went to the concert. At the concert there were only 2 performers and it was just okay.
It felt like half the employees had just not shown up for work and it was very disappointing. There was a birthday party happening at the same time, so perhaps the rest of the trolls/employees were with them? Either way, we deserved better.Helpful 0Thanks 0Love this 0Oh no 0Jul 23, 2023Previous reviewThis review is primarily for the CAMP x Encanto experiance but CAMP is a fantastic shop all on it's own, but with Encanto there right now it is mind-blowingly amazing.
Casita and the entire Family Madrigal have come alive, right here on 5th Avenue. Every single person working, including the front of the shop before the magic begins, is so engaging and making every single kids dream come true. The performances are beautiful, each room has a new magical surprise, and the sets are perfection.
Highly recommend! - Dec 26, 2023
I booked the CAMP x TROLLS experience as a Christmas gift for my 3 year old who loves Trolls and it was very cute but definitely very expensive. At $51 per person it is a lot of money. I went with my husband and I think it's crazy they charge the adults full price, especially for what it is. I think it should be half off for the adults since we have to be there for the kids.
My first impression was that they did an amazing job with the set , it's so detailed , you do feel like you're in Trolls world and I can't lie all the staff are into character and very nice. There's 3 play rooms with slides and lots of props. Theres also Rhonda (the bus) and the kids get to play in there, it's pretty cute. Lots of photo opportunities for sure and you get to meet Poppy (coolest part of all). We were allowed to play for maybe 20 minutes in all rooms before we got moved into the bus (I thought it was supposed to be an hour of play time ) . After we were in the bus for 5 minutes we were moved to a trolls concert which was very cute and maybe 8 minutes long, that was the ending of the whole experience.
Overall our time there was not even an hour long, everything was short and I don't believe it was worth the price . However, I did enjoy the effort everyone put into making us have a good time. I also did count over 10+ employees working during our time slot so I guess that's why the high price point. I would like if they allowed you to stay for the full hour , maybe then we'd feel we got our moneys worth.
I'd probably suggest you only go if your kid is trolls obsessed and you have a kid between 3-7 years old. I don't think any other age would enjoy this. My kid had a great time and we did take some nice pics of her but $153 seems steep for 33 minutes of fun.Helpful 5Thanks 1Love this 1Oh no 0 - 935990590Nov 4, 2023
A great concept! The store has a nice layout and I love the hidden door leading to the fun.
We went for the encanto experience.
The set was absolutely stunning but my group must have been in between breaks. Of all the things I saw online, we experienced none of it. We were dropped off in the town, they sang one song and we were exploring on our own. For the price, it was a total ripoff. My daughter enjoyed it for all of 5 minutes. They said it was a 45 mins experience and we were done in 10.
Perhaps we came at a bad time but this experience left us feeling disappointed.Helpful 1Thanks 0Love this 0Oh no 2 - Sep 28, 2023
I came to CAMP on the morning of a first birthday party. I did some research on other stores in Manhattan and this was one of the few both open early and on a Saturday... Win!
The moment I entered the store, I was comfortable in the warm, inviting ambience. I immediately started looking around the organized sections, squeezing the plushy toys, and reading into every object on the shelves. I was also enamored by a group of kiddos entering the "magical door" to enter the Encanto experience. I was enamored - a magical speakeasy for kids!
Luckily, one of the kind employees offered to help me find what I was looking for and we pinpointed a few items that would work for a one year old and weren't too expensive. I ended up going with a toy cell phone and a stuffed avocado plushy. I knew that my one year-old niece loves her toy cell phone and it is the only thing that stops her from crying so I picked one up. Turns out, it was a hit and her favorite present from her birthday!
Thanks to the CAMP team for the flexible hours and expert help with navigating this wonderland. Can't wait to come back to Casita with my niece!Helpful 1Thanks 0Love this 2Oh no 0 - Jan 14, 2024
Love the experiences they rotate for the kiddos. We have done the Encanto and Trolls experience. They are currently doing Trolls and I was quite impressed. They had a concert, an interactive game, and plenty for the kids to explore. This is my favorite experience so far. Also love that they were offering photos free of charge and easy to download on my phone with the QR code. Can't wait to see what they do next!
Helpful 6Thanks 2Love this 7Oh no 0 - 9015092351Jan 9, 2024
Brought my little here during the holidays and she absolutely LOVED it! The staff is interactive and super friendly. The space starts as a store front selling everything TROLLS! Costumes, stuffed animals, puzzles, games and candy! A lot of candy !! At your alloted appointment time, kids and families line up in front of a magical door that slides open to a hallway. Once in this hallway Troll staff engage the kids and get their energy going! The energy then lets loose at camp. Slides and stairs take you up about and over. Small nooks and crannies for the kids to run and play and shaggy pink swivel chairs to spin in. Visually it's bright, very bright. There's even a troll SPARKLE SPA where you can get a makeover that includes face paint, glitter rhinestones and a wig! This experience ends in a 3D room wearing very cool 3D glasses which being entertained by more Troll staffers! A lot of fun! Kudos to the staff for the energy and fun you gave! Happy new year !
Helpful 4Thanks 1Love this 4Oh no 0 - J B.New York, NY0341Apr 30, 2024
NO AIR CONDITIONING FOR THE TROLLS EXPERIENCE.
During summertime??? Ridiculous.
No water fountain readily available either. Is that even legal building code?
Also it wasn't good and my kid didn't like it. It is 2 rooms with a slide you are forced to wait in for 45 minutes then 15 minutes of watching tv on a fake bus and then at the end 2 employees get up and dance in a separate room. That's the experience.Helpful 0Thanks 0Love this 0Oh no 0 - Robert M.Lakeshore, San Francisco, CA0542Apr 1, 2024
So $50 per person for a couple rooms and a song. Overcrowded nothing to do. Then they upxharge you an additional $43 to get dressed up as a troll. All in about 40 minutes.
I hope you close you miserable business.Helpful 0Thanks 0Love this 0Oh no 0 - Apr 24, 2022
Wow! This store is electric, crazy, cool !
Camp looks very welcoming from the outside but they have a whole secret hidden portion which is just mind blowing!!!
(You have to do some secret hidden open door jumping jacks to get in). Once you get in there is the COOLEST toy store with DC, Paw Patrol, Barbie, musical instruments and arts and crafts (a splat canvass painting area - $35(ish), an area similar to "color me mine" - prices vary, and other arts and crafts. One thing I appreciated was the variety of toys, and there were good prices to. I got my son an action figure for $10, and a small paw patrol toy for $5 - which are the same as Walmart/Target prices - however with a much cooler atmosphere.
They have a tube slide, sequin wall, and hidden Barbie play area. A giant tic-tac-toe table, a play kitchen, and indoor basketball.
The worker told me they just opened (yesterday!) and they rotate their theme every 3-4 months (Bluey is upcoming!!! I have to keep an eye on that!)
This place is awesome! If you have kids it's a must visit.Helpful 5Thanks 0Love this 5Oh no 0 - 496203335Dec 9, 2022
Took my 7 year old and 4 year old to the Encanto exhibit. Unfortunately not worth the $60/ticket price tag. It has about 5 rooms and the inside is EXTREMELY narrow. Everyone had a difficult time getting around each other even though they do staggered entry times. The gift shop is honestly the same size as the exhibit - more spacious even. Prices in the gift shop are astronomical....but of course I still ended up purchasing things for the kids. I'm a sucker. The entire staff was amazingly friendly and high energy - so 2 stars for that, and simply for the fact that it's Encanto and who doesn't love Encanto???
Helpful 8Thanks 0Love this 1Oh no 1