Photos & videos
Review Highlights
“They asked me a few questions about the vacuum and over the phone they walked me through checking for clogs.” in 16 reviews
“I took it to Capital Kirby to get it serviced and within a minute he was able to diagnose the problem of a broken fan.” in 6 reviews
“I was surprised to see he even polished the metal and it looked like I just purchased it.” in 2 reviews
You Might Also Consider
in Appliances & Repair
in Hydro-jetting, Plumbing, Water Heater Installation/repair
in Plumbing, Water Heater Installation/repair, Hydro-jetting
About the Business
Kirby Vacuum Service & Supply
Location & Hours
Amenities and More
Ask the Community
Got a question about Capitol Kirby? Ask the Yelp community!
People also searched for
Recommended Reviews
![Photo of Username](https://s3-media0.fl.yelpcdn.com/assets/public/default_user_avatar_64x64_v2.yji-19e0a8ff85b15f4bbd79.png)
Overall rating
39 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- R J.Sacramento, CA4232Jan 1, 2024
This guy can fix any Kirby. The knowledge is fantastic. Cash only. Show up for service. Less about parts and more about repairs.
Helpful 0Thanks 0Love this 0Oh no 0 - 98164610599Feb 21, 2019Updated review
2/19/2019: Capitol Kirby is righteously AWESOME! I'm so elated Charles repaired my G3 Kirby upright vacuum as BRAND NEW!
Shame on me for not tuning up my G-3, since 2K but, oh, well: It was worth every penny spent having Charles overhaul, repair, clean, and replace the belt inside my vacuum. Now, operating the G3 sounds smooth and the belt drive just easily glides over the carpet, tile, and wood flooring whereas before repairing, operating the G3 was an arduous, unhappy task vacuuming my house.
Just watch and listen to my G3 in operation via the video I shot: Simply amazingly smooth! I can't thank Charles enough for repairing my G3 Kirby!
Impressively, the G3 Kirby appears BRAND NEW as if, I just bought it! Wow~Surely, if, the G3 needs another overhaul, I'll make sure I'll visit Capitol Kirby and Charles, AGAIN!Helpful 9Thanks 0Love this 10Oh no 0Feb 15, 2019Previous review2/14/2019: Unfortunately and rarely, do I traverse into Sacramento CA not unless, my errands are mandatory:
I have been plotting visiting Capitol Kirby for MONTHS but, I waited until I had several errands I had to address completing my entire Sacramento itinerary . . . Well~Apparently Valentine's Day is THE day completing my Sacramento CA errands:
1. VA Hospital
2. Capitol Kirby
3. PIGS, GOATS, AND ELEPHANT'S Sacramento Office
4. Elk Grove Costco Warehouse
5. Elk Grove Costco Gas Station
6. Sacramento Natural Food Co-Op
7. IKEA-I didn't get to take care of this errand!
Backstory: Disappointingly, I discovered the Suisun Kirby Repair Shop was reported as CLOSED via Yelp Reviews . . . This Suisun shop was traditionally patronized by MOI having my 1993, G-3, Kirby Vacuum updated, overhauled, and tuned-up by Mike B.; however, as a result of the Suisun Shop's closure, I was forced scouring Yelp searching for the closest Kirby vacuum repair shop to where I now currently reside-Placerville CA. Upon scouring Yelp for a Kirby Repair Shop, I discovered Capitol Kirby is THE official Kirby Repair Shop for Sacramento, Placer, and El Dorado Counties.
Alright-Cool~I just have to insure myself I have a plethora of Sacramento CA errands I may complete in one day. I must admit, I'm absolutely unfamiliar skulking, driving, and finding my way around Sacramento CA: Bumbling, driving through Sacramento's streets, and countless times making wrong turns trying to find Capitol Kirby was utterly baffling, i.e., confusing!
Finally, my GARMIN GPS had me safely arrive at Capitol Kirby. The minute I opened my truck's trunk, Charles expediently exited the shop's entrance assisting me taking my Kirby vacuum inside: AWESOME!
Immediately, Charles placed my Kirby on top of the workshop counter where he thoroughly inspected my Kirby vacuum: I stated my Kirby hadn't been tuned-up, since 2K, i.e., grossly overdue its major tune-up! In addition, I was missing parts for the rug shampooer attachment and the circular brush-I just don't understand where the Kirby vacuum attachments went . . . Mysteriously, the two attachments apparently have legs walking off somewhere . . . IDK?!
Anyway, Charles stated tuning-up my Kirby vacuum will take about five days which is cool by me; I can compile another list of Sacramento errands before my Kirby vacuum has completed its much needed tune-up. An updated review will ensue upon picking up my Kirby vacuum. - Flannery G.Sacramento, CA548131Jul 13, 2022
I have brought my Kirby in 2, maybe 3 times in last few years and was always greeted with a smile. I unfortunately cannot recall his name, I believe he is the owner, such a kind man.
He has helped me trouble shoot what is wrong, shown me how to change the belt. Although it failed to stick..hence the repeat visits.
This will always be my go to shop for when I need Kirby repairs!Helpful 0Thanks 0Love this 0Oh no 0 - Derick F.Sacramento, CA492427651Sep 26, 2020
This is absolutely the best place to get your Kirby serviced. Great service!!!
In today's society companies make this so that they break in a few years only to sell you another version with slight upgrades. The Kirby I have is 25 years old. It was working really well until recently it started making a funny noise.
I took it to Capital Kirby to get it serviced and within a minute he was able to diagnose the problem of a broken fan. Since the Kirby wasn't serviced for about 20 years I decided to get it serviced and have the fan replaced.
Capitol Kirby took apart my vacuum and cleaned out the motor/insides, repaired my broken fan, cleaned the bag, installed a new bag, installed a new belt, and polished the metal so it had a mirror finish. For the fraction of the cost of a new Dyson, I was able to totally refurbish my vacuum.Helpful 2Thanks 0Love this 1Oh no 0 - Rebecca H.Sacramento, CA06Jul 1, 2021
I can not recommend this business enough. The gentleman that helped me, Charles was such a helpful delight that I felt immediately compelled to write a glowing review to thank him. Capitol Kirby has been around since the 60's and with this kind of service, I can see why. They offered to check out my Kirby vacuum for free and I was given a helpful tutorial as he worked. If you have a Kirby or are thinking about getting one, this is the place to go for a service or to pick up any bags, belts, shampoo etc. that you can't find in stores. Capitol Kirby just won another loyal customer.
Helpful 1Thanks 0Love this 0Oh no 0 - Laureen U.Sacramento, CA08Aug 18, 2020
GREAT service and HONEST DIAGNOSIS.
I have been going here 35 years and I have always been pleased with their servicing of my beloved KIRBY!
NOW living with the CORONA VIRUS, Kirby performance gives me a sense of EXTRA HYGIENIC PROTECTION with the Hepa bags!
Thank you Joe and CharlieHelpful 2Thanks 0Love this 1Oh no 0 - Vaneesa L.Midtown, Sacramento, CA135103Jun 15, 2019
This is the real Kirby expert! This place is like a museum! The oldest model they have here is a "1919". That's 100 YEAR OLD!!!
Helpful 0Thanks 0Love this 0Oh no 0 - pina s.Fairfield, CA07May 2, 2019
4/30/2019 I arrived late at Capital Kirby.
Charles asked what can I do for you.
I replied, my Kirby stopped working.
He took my kirby from the back of my car and open up the shop.
I filled out a form. Charles call me the next day and said my Kirby is
ready for pick-up. He clean some bushings and it works like new.
He only charged $10.00 labor service.
This is the place to come if your vacuum is not working.
I highly recommend Charles at Capital Kirby.Helpful 0Thanks 0Love this 0Oh no 0 - Glenn G.Sacramento, CA1279Sep 17, 2020
Bought a second hand Kirby from Craigslist and called Capitol Kirby for a quick check. Charles was extremely pleasant, helpful and fair in the pricing; never felt pressured to purchase more than I absolutely needed. Been a fan of Kirbys for decades and Charles's technical abilities and customer service will inspire me to remain a loyal customer and referral source!
Helpful 1Thanks 0Love this 0Oh no 0 - Carla B.Rancho Cordova, CA145616Apr 9, 2020
Charles is AWESOME !! I brought my Kirby in to be serviced. I got it back in a couple of days. I was surprised to see he even polished the metal and it looked like I just purchased it. He did an awesome job. There was one time I was shampooing my rugs with the Kirby attachments and couldn't figure out why the power wouldn't stay on, I called and left a message saying I was going to have to bring it in. He called me back and asked if I had the water reservoir locked in position I checked and that was the problem. He's so super helpful. Not only that he is a great storyteller! Really nice guy and super knowledgeable of Kirby products inside and out!! Thanks Charles! This is my go to to take care of my vacuum cleaner!
Helpful 0Thanks 0Love this 0Oh no 0
You Might Also Consider
in Plumbing, Septic Services
in Air Duct Cleaning