Photos & videos
Services Offered
Verified by Business
Review Highlights
“We made an appointment to check out their showroom and met with Chris, who was knowledgeable but not pushy.” in 29 reviews
“I have no eye for aesthetics and relied on Bill to pick out the color and baseboard and everything works so well.” in 6 reviews
“They've installed brand new carpet, new floors and cleaned the carpets in several of my homes and rental properties.” in 4 reviews
You Might Also Consider
in Fences & Gates, Decks & Railing, Patio Coverings
in Damage Restoration
in Heating & Air Conditioning/hvac, Water Heater Installation/repair, Air Duct Cleaning
About the Business
Our showroom is available to all of our customers by appointment only. Please call ahead for one of our specialists to make themselves available to you, whether in your home our at our showroom. Carpetworks is a one-stop shop for all flooring needs. Whether you need new flooring like carpet, hardwood, laminate, vinyl, or you want your existing carpet or tile to look new again, Carpetworks can help. We have a very accessible warehouse and showroom in Palo Alto, but our experienced and mobile sales associates can also bring flooring samples right to your door. Our cleaning division is is experienced in carpet, upholstery, area rugs, and tile and grout. With state of the art equipment and a strive for customer satisfaction that can't be beat, we are sure to please.
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Carpetworks.
People also searched for
Recommended Reviews
![Photo of Username](https://s3-media0.fl.yelpcdn.com/assets/public/default_user_avatar_64x64_v2.yji-19e0a8ff85b15f4bbd79.png)
Overall rating
65 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Cassandra H.Redwood City, CA0127Jan 3, 2024
We worked with Chris from Carpetworks to pick out and plan to replace older wood veneer and carpet in our new townhouse with higher quality engineered hardwood floors and could not be happier with the result! Chris was so responsive and helpful communicating over email, phone, and in person--he came to our new place before closing to measure, shared multiple options at different price points, and scheduled everything so we could get it done right after closing but before we fully moved in. The whole crew on-site was efficient and expert, and even worked during the weekend and on a holiday when a more difficult-than-expected removal of old flooring (SO much old glue on concrete!) took longer, so the whole job finished on time. I highly recommend this local, family-owned business!
Helpful 0Thanks 0Love this 0Oh no 0 - Joyce D.Mountain View, CA73May 10, 2024
Helpful and nice installationAble
To bring large samples home from their very large selection !Helpful 0Thanks 0Love this 0Oh no 0 - Biba H.Los Altos, CA01Apr 21, 2024
I was extremely pleased with responsiveness and quality of laminate floor installation in my condo. Tim West dealt with HMO
and everything was done as promised quickly and efficiently.
The cost was not excessive but within the comparable range.Helpful 0Thanks 0Love this 0Oh no 0 - Ruth W.Palo Alto, CA0332Jun 10, 2024
Excellent experience, start to finish. The new flooring is beautiful, replacing some tired tiles from 1972. Chris was very pleasant, very helpful, and the installers did a terrific job, finishing a little faster than anticipated. My long-time contractor had a close look at their work (as he was painting the new baseboards) and said it was very well done. I would certainly recommend them.
Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Chris B.
Jun 10, 2024
Thank you so much Ruth for sharing your experience. As a small family business, the satisfaction of clients like you is of the utmost importance. Thank you for your support and enjoy your new floors!
- L M.Menlo Park, CA125Nov 2, 2023
Kevin and crew did a remarkable job on the 3 floors of our condo building.
The carpet had accumulated spots over a number of years and they made them disappear.
Many thanks for a fine job, and, at a reasonable price.
L MehlHelpful 0Thanks 0Love this 0Oh no 0 - Linda C.Moran, WY0892May 12, 2023
We had a terrific experience with this team. It is a family owned business that has served this area for a long time, which says a lot about them. We talked to several flooring stores and liked their honesty. We couldn't decide between vinyl planks or sheet vinyl for our kitchen. Tim was extremely responsive, reliable and knowledgeable, bringing us samples and offering advice. We ended up doing sheet vinyl and couldn't be happier. Ubaldo, our installer was top notch with extreme attention to detail. The workmanship is flawless. You won't be disappointed.
Helpful 0Thanks 0Love this 0Oh no 0 - Mike D.Choctaw, OK031Jun 30, 2022
I cant say enough about the staff at Carpetworks. Everyone from sells person to the installer has been a God send in my worst hour of flooring need. Thank you Bill Berg Mike D
Helpful 0Thanks 0Love this 0Oh no 0 - Simone S.Menlo Park, CA52Nov 13, 2021
Excellent experience with Carpetworks. Very helpful in assisting with choice of carpet and questions regarding install. The installation team was outstanding and follow through was extremely professional. Job well done!
I highly recommend for anyone looking for carpet.Helpful 0Thanks 0Love this 0Oh no 1 - Karen S.Mountain View, CA033Apr 23, 2022
I highly recommend Matt at Carpetworks if you want great customer service and assistance. He is extremely knowledge regarding all the flooring materials and also installation. He responds quickly and will come to your home to create a customized estimate and answer all your questions. Carpetworks, in addition to carpets; also sells vinyl, laminate, hardwood, tile, everything! Ten years ago I ordered carpet for my living room and bedroom that is still like new, 10 years later, they picked out the best and most durable carpeting for my specific needs, having two cats. Last and not least, their prices are the best and most competitive prices you can find in this pricey bay area.
Helpful 1Thanks 0Love this 1Oh no 0 - Christina C.Los Altos, CA7526Apr 22, 2021
Great customer service and follow up
Reasonable prices and honest advice
I really liked the sales rep I was in communication with. I felt he was really honest. I will definitely be working with them in the futureHelpful 1Thanks 0Love this 1Oh no 0
You Might Also Consider
in Damage Restoration
in Painters