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    About the Business

    Our showroom is available to all of our customers by appointment only. Please call ahead for one of our specialists to make themselves available to you, whether in your home our at our showroom. Carpetworks is a one-stop shop for all flooring needs. Whether you need new flooring like carpet, hardwood, laminate, vinyl, or you want your existing carpet or tile to look new again, Carpetworks can help. We have a very accessible warehouse and showroom in Palo Alto, but our experienced and mobile sales associates can also bring flooring samples right to your door. Our cleaning division is is experienced in carpet, upholstery, area rugs, and tile and grout. With state of the art equipment and a strive for customer satisfaction that can't be beat, we are sure to please.

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    4017 Fabian Way

    Palo Alto, CA 94303

    Serving Palo Alto Area

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    65 reviews

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    • Photo of Cassandra H.
      Cassandra H.
      Redwood City, CA
      0
      12
      7
      Jan 3, 2024

      We worked with Chris from Carpetworks to pick out and plan to replace older wood veneer and carpet in our new townhouse with higher quality engineered hardwood floors and could not be happier with the result! Chris was so responsive and helpful communicating over email, phone, and in person--he came to our new place before closing to measure, shared multiple options at different price points, and scheduled everything so we could get it done right after closing but before we fully moved in. The whole crew on-site was efficient and expert, and even worked during the weekend and on a holiday when a more difficult-than-expected removal of old flooring (SO much old glue on concrete!) took longer, so the whole job finished on time. I highly recommend this local, family-owned business!

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    • Photo of Joyce D.
      Joyce D.
      Mountain View, CA
      7
      3
      May 10, 2024

      Helpful and nice installationAble
      To bring large samples home from their very large selection !

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    • Photo of Biba H.
      Biba H.
      Los Altos, CA
      0
      1
      Apr 21, 2024

      I was extremely pleased with responsiveness and quality of laminate floor installation in my condo. Tim West dealt with HMO
      and everything was done as promised quickly and efficiently.
      The cost was not excessive but within the comparable range.

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    • Photo of Ruth W.
      Ruth W.
      Palo Alto, CA
      0
      33
      2
      Jun 10, 2024

      Excellent experience, start to finish. The new flooring is beautiful, replacing some tired tiles from 1972. Chris was very pleasant, very helpful, and the installers did a terrific job, finishing a little faster than anticipated. My long-time contractor had a close look at their work (as he was painting the new baseboards) and said it was very well done. I would certainly recommend them.

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      Business owner information

      Photo of Chris B.

      Chris B.

      Jun 10, 2024

      Thank you so much Ruth for sharing your experience. As a small family business, the satisfaction of clients like you is of the utmost importance. Thank you for your support and enjoy your new floors!

    • Photo of L M.
      L M.
      Menlo Park, CA
      1
      25
      Nov 2, 2023

      Kevin and crew did a remarkable job on the 3 floors of our condo building.
      The carpet had accumulated spots over a number of years and they made them disappear.

      Many thanks for a fine job, and, at a reasonable price.

      L Mehl

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      Linda C.
      Moran, WY
      0
      89
      2
      May 12, 2023

      We had a terrific experience with this team. It is a family owned business that has served this area for a long time, which says a lot about them. We talked to several flooring stores and liked their honesty. We couldn't decide between vinyl planks or sheet vinyl for our kitchen. Tim was extremely responsive, reliable and knowledgeable, bringing us samples and offering advice. We ended up doing sheet vinyl and couldn't be happier. Ubaldo, our installer was top notch with extreme attention to detail. The workmanship is flawless. You won't be disappointed.

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      Mike D.
      Choctaw, OK
      0
      3
      1
      Jun 30, 2022

      I cant say enough about the staff at Carpetworks. Everyone from sells person to the installer has been a God send in my worst hour of flooring need. Thank you Bill Berg Mike D

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    • Photo of Simone S.
      Simone S.
      Menlo Park, CA
      5
      2
      Nov 13, 2021

      Excellent experience with Carpetworks. Very helpful in assisting with choice of carpet and questions regarding install. The installation team was outstanding and follow through was extremely professional. Job well done!

      I highly recommend for anyone looking for carpet.

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      Karen S.
      Mountain View, CA
      0
      33
      Apr 23, 2022

      I highly recommend Matt at Carpetworks if you want great customer service and assistance. He is extremely knowledge regarding all the flooring materials and also installation. He responds quickly and will come to your home to create a customized estimate and answer all your questions. Carpetworks, in addition to carpets; also sells vinyl, laminate, hardwood, tile, everything! Ten years ago I ordered carpet for my living room and bedroom that is still like new, 10 years later, they picked out the best and most durable carpeting for my specific needs, having two cats. Last and not least, their prices are the best and most competitive prices you can find in this pricey bay area.

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    • Photo of Christina C.
      Christina C.
      Los Altos, CA
      75
      26
      Apr 22, 2021

      Great customer service and follow up
      Reasonable prices and honest advice
      I really liked the sales rep I was in communication with. I felt he was really honest. I will definitely be working with them in the future

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