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Charlie's Sewer & Drain Rooter
Updates From This Business
King Taco Project 🌮🛠️💪
A glimpse of our hardworking crew in action at the… read more
📞We offer free second opinion on sewer repairs!
As certified installers, we adhere to city… read more
🌟🏆 Our All-Star Team is on the scene today!!
tackling sewer and drain challenges with unmatched… read more
The joy and camaraderie in our team is contagious!
💗🙌 Our employees not only love what they do but… read more
👉👉👉FREE Sewer camera📸 Inspection!
Ensure a stress-free celebration with your loved… read more
Old pipes under your house? Look no further! 🔍
Is your sewer or drain system acting up? Look no… read more
Hydrojetting coming in HOT 🔥🔥🔥
Got clogs? We've got jetters! Give us a call for all… read more
Free second opinion for Sewer Repairs!
Are you having Sewer and drain troubles ? Look no… read more
Experts when You Need a Trusted Second Opinion!!
We pride ourselves on our unmatched expertise and… read more
Meet Lulu, the heart and soul of Charlie's Sewer!
As Co-owner, dedicated to fostering a strong company… read more
Dedicated and hardworking professionals :)
We're proud to have a team of dedicated and… read more
We love our customers!!
We have the best customers! We're always grateful… read more
We are your Certified Epoxy Liner Installers!
Meet Daniel, Our Epoxy Liner Master! 🔬🛠️… read more
Surrounded by nothing but friendly faces!
Our friendly and knowledgeable team members are just… read more
Root Removing Kings! 💪👑
Are tree roots wreaking havoc on your plumbing… read more
Upgrade Your Home with a Tankless Water Heater!
Trust our skilled professionals to handle your… read more
Hydrojetting Special!!
Our plumbing professionals are dedicated to… read more
We're the experts you can trust for area drains!
Are clogged drains causing you stress and… read more
Don't Let Plumbing Issues Ruin the Holidays!
Unplug stress post-Thanksgiving! Charlie's Sewer &… read more
Water Heater Installation Special!
Give us a call for a free estimate to install a new… read more
📞 Here for All Your Drain and Sewer Needs! 💧
Discover the unparalleled expertise and customer… read more
The dream team!
Another satisfied customer! If you are experiencing… read more
Happy Birthday Daniel!
Truly grateful he’s part of our team 🥳🎂… read more
Sewer Pipe Descale
Scale in pipes is the buildup of hard water… read more
Free sewer camera inspection!
October special!! Free sewer camera inspection when… read more
Hydrojetting area drains 💪🏼
Maintenance your area drains before the rainy season… read more
El Niño special! Area drains special
Don’t wait last minute, maintenance your outside… read more
Epoxy liner installation
Sewer problems?… read more
Sewer Epoxy liner sleeve installation
Sewer problems? We’re here to help! Call now ☎️… read more
Our amazing team is here to help!
Sewer or drains clogged? Give us a call ☎️… read more
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Proudly Family Owned and Operated 💖
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👨🔧 Trusted Professionals Committed to Excellence 👍
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💦 Powerful Hydro-Jetting Sewer Services 💦
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💧 Charlie's Sewer & Drain Rooter Co.: Your Trusted Experts 💧
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Highlights from the Business
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Family-owned & operated
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Workmanship commitment
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Certified professionals
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Beat or match prices
![EMERGENCY_SERVICES](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_emergency_services_v2@3x.yji-f095ef0fdc32bcff4b29.png)
Emergency services
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Pet friendly
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Review Highlights
“Luis Duarte was on time, knowledgeable, professional and determined to resolve our landscape drainage issue.” in 232 reviews
“Ramon was knowledgeable and polite and fixed my clogged drain in minutes and even taught me a new trick for keeping them clear.” in 84 reviews
“:-) ) Charlie's Rooter Service answered quickly, quoted me a great price and they sent someone out within 1.” in 117 reviews
About the Business
Business owner information
![Photo of Lulu O.](https://s3-media0.fl.yelpcdn.com/buphoto/alUKvKsuPIuPpgl09G6l8w/90s.jpg)
Lulu O.
We specialize in: Sewer Replacement Sewer trenchless/Pipe Burst Sewer Epoxy lining Sewer Epoxy coating Sewer Descale Sewer cleaning Sewer stoppages Sewer clogs Roto Rooter Root cutting Sewer camera inspection Sewer hydro jetting Sewer flush Sewer inspection Sewer replacement Sewer repair Sewer clean out installation Sewer hydraulic replacement Sewer excavation Toilet clog Shower drain cleaning Kitchen drain cleaning Drain cleaning Flushing drain Kitchen drain replacement Shower drain replacement Pressure regulator Faucet installation Toilet installation Garbage disposal repair Garbage disposal installation
Location & Hours
Amenities and More
Ask the Community
Q:
Do you service pools?
A:
Hi Scott, apologies for the late reply, unfortunately we do not service pools
Lulu O., Business OwnerQ:
Do you offer camera inspections of the sewer line to provide a quote for replacemen? I'm looking for a second opinion, and I see you have great reviews for sewer replacement
A:
Hi Suzzie, Yes we can provide an estimate for any sewer repairs or replacement. Please call our office @ 818-935-4528 so we can further assist you :)
Lulu O., Business Owner
People also searched for
Recommended Reviews
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Overall rating
992 reviews
5 stars
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3 stars
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1 star
- Vahe M.San Francisco, CA01Aug 9, 2024
Clogged shower drain, previous plumber was selling us on replacing a collapsed shower drain, cutting open slab, opening walls.
Charlie snaked it out in 15 minutes. Speedy service, on time , well mannered, fair prices.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lulu O.
Aug 13, 2024
Thank you Vahe! we appreciate working with you :)
- jason t.CA, CA11Jul 17, 2024Updated review
Ed called to ask if he could arrive earlier than the appointment window, which was great! Finished the garbage disposal install quickly and professionally.
Looked at a couple other things while here, and provided some tips.
Amazing job!
Thanks Ed!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lulu O.
Jul 15, 2017
Yay! We're your first review!! Thanks Jason, you gave us an excellent one :) Glad you are happy with our service!
Jul 15, 2017Previous reviewI do not write reviews but my experience with Charlie's Rooter Service was exceptional so I wanted to share.
TLDR;
Awesome customer service.
Prompt arrival
Payment is by the job, not by the hour.
They don't get paid until their job is 100% successful. Unsuccessful, you don't pay a penny.
Complications did not alter the agreed upon price.
Overall amazing experience!
Had a tech come out to fix a slow draining sink. Due to complications with my double sinks, he was only able to get some of it unclogged, but not 100%. We had one last option, to try and snake through the air vent, but he didn't have a ladder large enough to get on the roof. We scheduled a new appointment for the following day. He left and... didn't charge me a penny for his attempts to fix the issue. Said, "I get paid, when my job is completed."
Charlie came out the following day. Prompt arrival, 11:!5 for an 11-1p window. We wound up needing to install a clean-out because the remodel job done prior to move in did not do anything correctly. There were some complications, so the job took longer than anticipated. Payment remained the same price. Pricing is by the job, not by the hour (which I've had with other plumbers).
Overall amazing service, answered any questions I had, just an amazing experience.
Thank you! - daryl r.Los Angeles, CA41618Aug 14, 2024
Tldr: I trust them and they did a good job
Our sewer and drain situation left us with a bad odor and frequently clogged sewers.
We know that our home is more than 50 years old, and has had some additions to the house that were more budget friendly than robust.
If you are like us, you are probably scared about the high cost and uncertainty involved in addressing the issues.
Trying to be business-like and logical we asked 4 highly rated plumbers to bid on and explain how to resolve our problems.
We already knew it would be expensive, so we were more afraid of making a bad decision and ending up with the problem not fixed. Minus all the money.
Charlie's sewer and drain did the second best investigation of the problem. But unlike the others they gave us the option to include further investigation as a deduction to the cost of the fix.
I was a little skeptical because they had some schedule misses. When I brought this up with Charlie he acknowledged the fact and I trusted his honest response.
They have done an excellent job on a complicated project and I would recommend them to friends and family.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lulu O.
Aug 24, 2024
Thank you Daryl! Our commitment to transparency and communication is paramount, and we appreciate your understanding regarding the schedule adjustments that occurred during the process. We are glad that our honesty and dedication to resolving your issues helped alleviate any initial skepticism.
Your recommendation to friends and family is the highest compliment we could receive, and we are grateful for your kind words. It was a pleasure working with you :) - Steve P.Los Angeles, CA46719162Aug 13, 2024
Messaged them for a tank flapper replacement on a toilet in a downtown adjacent loft. Turns out they don't service toilet flaps if the toilet is located in a bathroom inside a loft. Interesting.
The owner responded that it's disheartening that a ( negative) review has been posted...this is not a "negative" review..Yelp considers it as OK....this business lists toilet service and repair as one of their services that they provide yet they will not service the said toilet if the toilet sits in a "loft". It's as if you were a car tow company, towing cars... but the caveat is that you would not tow a car if it was parked in a loft building parking lot. Your customers need to know that your service is limited..or you need to clearly state it in your business description....it will affect their choice to use your business. Thank you.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Lulu O.
Aug 13, 2024
I am writing to express my concern regarding the negative review you recently shared, as it pertains to a service that we do not provide. It is disheartening to see our business affected by a review that doesn't reflect on the actual services we offer, much like leaving a negative review for a restaurant that doesn't serve a specific menu item you desire.
As an esteemed member of the Yelp community, we genuinely value your feedback and the experiences you share. However, we kindly ask that you reconsider your review, as it doesn't provide an accurate representation of our business or the services we offer. We take pride in delivering exceptional customer service and maintaining transparency in our offerings.... I hope you are able to find a company that can service your building and help with your plumbing issues :) - Christopher B.MONTROSE, CA14621Jul 6, 2024
Wow!!! Jorge is the coolest and most honest plumber I've ever had at my house. There's a reason Charlie's has so many 5-star reviews!!! Believe the hype.
Don't let the "inspection fee" dissuade you: they're professionals and deserve to be paid after driving to your home and spending time assessing the situation.
Jorge jet flushed our kitchen drainage system and showed me before/after photos. He worked for two hours in the heat, making sure the job was done well. And the final charge was incredibly fair!!!!
I'm so thrilled that I've found a plumbing company that I can now call with confidence.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lulu O.
Jul 8, 2024
Thank you Christopher! I'm so glad that Jorge's dedication, honesty, and reasonable pricing contributed to your satisfaction with our service. We're thrilled to be your chosen plumbing company and can't wait to help you again. Your trust means a lot to us, and we'll keep working hard to provide top-notch service!
- Ana L.Porter Ranch, Porter Ranch, CA02Aug 29, 2024
Our family has used Charlie's Sewer service for 13 yrs. They are our first call for plumbing needs. They've done faucet installation, underground diagnostics for broken pipes, pressure valve replacements, etc.
Company has grown , hope personal and customer excellent service continues through many years to come.
thank you .Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lulu O.
Aug 29, 2024
Thank you Ana for your heartfelt review and for choosing our Company for your plumbing needs over the past 13 years! It's an honor to have been your go-to service provider for such a wide range of projects, and we're delighted to have built such a strong relationship with your family.
As we continue to grow, we remain committed to providing the same level of personalized, top-quality service that you've come to expect from us. Your trust and satisfaction are our top priorities, and we're dedicated to maintaining the high standards that have made us your preferred plumbing partner for over a decade.
Once again, thank you for your ongoing loyalty and support. We look forward to serving you and your family for many more years to come! - May 23, 2024Updated review
So yeah, I've said before that this is the best place to call for plumbing. But now I'm writing it again!! These guys are absolutely fabulous ‼ Truth... this time my hot water heater sprung a leak. WTactualF?! There was a spring bubbling through my backyard. Andrew came over in two hours, thank goodness cause who knows how long this has been going on. And bam - it may have taken 5 hours but I have a new water heater and it's working properly and I had the wrong size in there to begin with....
These guys are so great, Andrew gave me a smaller water heater, hence cheaper cause that's what I needed. How great is that?!
These are the guys to call. Ask for Andrew and Fernando if you want, they really are good, thorough and they took care of my problem right away. I'm happy.
I never thought I'd love my plumber.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Lulu O.
Oct 3, 2022
Thank you Linda! It was a pleasure working with you :)
Oct 8, 2022Previous reviewwell, who knew my toilet would poltergeist on me the day I have friends visiting from New England?! Who do you call? Ok, I'll stop being stoopid, but honesty I only have one bathroom in this adorable little bungalow and it was no joke. Charlie's had someone available to come out at 10:00AM, and told me what was wrong, how it happened and fixed it in no time. And he explained what he was doing and why. Turns out Luis was v nice and v cool. Twice the treat. Thanks again to an uber terrific plumbing service. Oh, and the price was so reasonable. A win-win.
Sep 16, 2022Previous reviewIt's a plumber. A darn good plumbing service. And I'd call them again and again BECAUSE they were good and fast and the plumber that came out was nice, fast and friendly. And not once did I feel like I was being tricked. You know what I mean. And it was during a holiday and I was kinda frantic so the call desk sent someone asap. You don't want to hear me "kinda frantic".
- Aug 24, 2024
I won't go into detail, suffice it to say that unless I need to call them out to work on warranty repairs for my new water heater, they won't be getting any more of my business. The plumber was fine, it's the lack of transparency from the "bosses"... that has left a really bad taste in my mouth. Too bad, I'm a realtor and often have the need for plumbing service, but I no longer feel comfortable recommending you to my clients . One more thing price is so high
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lulu O.
Aug 24, 2024
After reviewing our records and speaking with our technicians, we have not found any evidence of a recent water heater installation or any interactions with our team that would correlate with your experience. We kindly ask that you remove your review (I have also reported this), as we believe it may be inaccurate or misplaced...... I also reported to Yelp that you just created this account and have left multiple negative reviews for other businesses. We trust that Yelp will investigate this matter and take appropriate action to maintain the integrity of their platform :)
- Memphis G.Los Angeles, CA04Aug 14, 2024
On time, polite, competent, completed the job, showed me before and after images, and caused no harm.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lulu O.
Aug 24, 2024
Thank you! I'm so glad you had a great experience with our company :)
- Arthur G.Studio City, CA16214May 30, 2024
Charlie's replaced our main horizontal drain for our home in Feb 2023 and we have had no issues since. They were very professional and fairly priced.
We had another plumber come out to do work recently and they told us we had to replace our main sewer line to the street. I had Charlie's come out today to do a free inspection of our sewer line and give a second opinion. Turns out our line is fine and just needed a hydrojetting for maintenance. I am really grateful to be able to trust in Charlie's.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Lulu O.
May 30, 2024
We're pleased to have earned your trust and appreciation, and we look forward to maintaining our relationship with you :) Thank you once again for choosing Charlie's Sewer and Drain. We're here for you whenever you need us!